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Italian Customer Service Jobs (NOW HIRING)

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Customer Service Representative

Urbandale, IA

$15.25 - $20.50/hr

Candidates fluent in Italian required . Must be able to read, write and speak fluent English as ... Candidates with customer service backgrounds and strong troubleshooting computer skills are highly ...

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Italian Customer Service information

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How much do italian customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for italian customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Italian Customer Service vs Italian Call Center Agent?

AspectItalian Customer ServiceItalian Call Center Agent
CredentialsBasic customer service skills, language proficiency in ItalianSame as Italian Customer Service, often with additional call handling training
Work EnvironmentVaries: in-office, remote, or hybrid customer support settingsPrimarily call centers, inbound or outbound calls
Industry UsageRetail, telecom, banking, hospitality, and moreTelecommunications, tech support, sales, and customer support

Both roles require strong Italian language skills and customer service experience. Italian Customer Service may involve multiple channels like email or chat, while Italian Call Center Agents focus mainly on phone interactions. The roles often overlap but differ mainly in communication channels and work settings.

What are the key skills and qualifications needed to thrive as an Italian customer service representative?

To thrive as an Italian Customer Service Representative, fluency in Italian and English, strong communication abilities, and prior experience in customer support are typically required. Familiarity with CRM software, ticketing systems, and basic office applications is important for managing client inquiries efficiently. Outstanding problem-solving skills, patience, and a customer-oriented attitude help build rapport and effectively resolve issues. These competencies ensure high customer satisfaction, efficient service delivery, and contribute to the overall reputation of the company.

What is an Italian customer service representative?

An Italian Customer Service representative is a professional who assists customers, typically in Italian, by addressing inquiries, resolving issues, and providing product or service information. They may work via phone, email, chat, or in person, and are often employed by companies that serve Italian-speaking clients or operate in Italian markets. Strong communication skills in Italian and a customer-oriented attitude are essential for this role. The goal is to ensure customer satisfaction and maintain positive relationships between the company and its clients.

What are some common challenges Italian customer service representatives face, and how can they be addressed?

Italian Customer Service representatives often encounter challenges such as handling complex customer inquiries in both Italian and English, adapting to different communication styles, and managing high volumes of support requests. Successfully addressing these challenges involves strong language proficiency, patience, and effective use of customer relationship management (CRM) tools. Continuous training and regular team meetings also help representatives stay updated on company policies and improve their problem-solving skills, leading to better customer experiences.
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What cities are hiring for Italian Customer Service jobs?

Cities with the most Italian Customer Service job openings:

What states have the most Italian Customer Service jobs?

States with the most job openings for Italian Customer Service jobs include:

Italian Customer Service jobs near you
Infographic showing various Italian Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Italian Customer Support Agent - Remote Portugal - Relocation

Cross Border Talents

Remote

$19.25 - $25.50/hr

Other

Re-posted 23 days ago

Job description

Italian Customer Support Agent - Remote Portugal - Relocation

Cagliari, Metropolitan City of Cagliari, Italy Or refer someone Job Openings Italian Customer Support Agent - Remote Portugal - Relocation

About the Job Italian Customer Support Agent - Remote Portugal - Relocation

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June Location: Portugal (Remote with relocation support) Contract Type: 6 months (renewable) Relocation Package: Included (flight + accommodation support) Submission Deadline: 29 May

We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.

About the Role Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:

  • Support customers via phone, email, and chat
  • Handle post-sales topics: deliveries, refunds, and warranties
  • Promote tech products and achieve sales goals
  • Ensure exceptional service quality and customer satisfaction
  • Manage orders using CRM tools

Who We Are Looking For

  • Italian: Native, English: B2+
  • Tech-savvy and customer-focused
  • Strong communication and problem-solving skills
  • Previous customer service/sales experience preferred
  • Willing to work on rotational shifts, MonSat (08:0019:00); 2 days off

What’s on Offer

  • Remote position with relocation support (flight + accommodation)
  • Competitive salary
  • Bonus: up to 225/month
  • Meal card: 7.23/day
  • Transport allowance: 20
  • Health insurance from Day 1 (free after 6 months)
  • Paid training and career development

This is a priority project with limited availability.

Apply