ZipRecruiter

Log In

1

Italian Customer Service Jobs (NOW HIRING)

Collabera

Customer Service Representative

Urbandale, IA · On-site

$15.25 - $20.50/hr

Candidates fluent in Italian required . Must be able to read, write and speak fluent English as ... Candidates with customer service backgrounds and strong troubleshooting computer skills are highly ...

next page

Showing results 1-20

All JobsItalian Customer Service Jobs

Italian Customer Service information

See salary details

$9

$18

$26

How much do italian customer service jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for italian customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Italian Customer Service vs Italian Call Center Agent?

AspectItalian Customer ServiceItalian Call Center Agent
CredentialsBasic customer service skills, language proficiency in ItalianSame as Italian Customer Service, often with additional call handling training
Work EnvironmentVaries: in-office, remote, or hybrid customer support settingsPrimarily call centers, inbound or outbound calls
Industry UsageRetail, telecom, banking, hospitality, and moreTelecommunications, tech support, sales, and customer support

Both roles require strong Italian language skills and customer service experience. Italian Customer Service may involve multiple channels like email or chat, while Italian Call Center Agents focus mainly on phone interactions. The roles often overlap but differ mainly in communication channels and work settings.

What are the key skills and qualifications needed to thrive as an Italian Customer Service Representative, and why are they important?

To thrive as an Italian Customer Service Representative, fluency in Italian and English, strong communication abilities, and prior experience in customer support are typically required. Familiarity with CRM software, ticketing systems, and basic office applications is important for managing client inquiries efficiently. Outstanding problem-solving skills, patience, and a customer-oriented attitude help build rapport and effectively resolve issues. These competencies ensure high customer satisfaction, efficient service delivery, and contribute to the overall reputation of the company.

What is an Italian Customer Service representative?

An Italian Customer Service representative is a professional who assists customers, typically in Italian, by addressing inquiries, resolving issues, and providing product or service information. They may work via phone, email, chat, or in person, and are often employed by companies that serve Italian-speaking clients or operate in Italian markets. Strong communication skills in Italian and a customer-oriented attitude are essential for this role. The goal is to ensure customer satisfaction and maintain positive relationships between the company and its clients.

What are some common challenges Italian Customer Service representatives face, and how can they be addressed?

Italian Customer Service representatives often encounter challenges such as handling complex customer inquiries in both Italian and English, adapting to different communication styles, and managing high volumes of support requests. Successfully addressing these challenges involves strong language proficiency, patience, and effective use of customer relationship management (CRM) tools. Continuous training and regular team meetings also help representatives stay updated on company policies and improve their problem-solving skills, leading to better customer experiences.
What cities are hiring for Italian Customer Service jobs? Cities with the most Italian Customer Service job openings:
What states have the most Italian Customer Service jobs? States with the most job openings for Italian Customer Service jobs include:
Italian Customer Service jobs near you
Infographic showing various Italian Customer Service job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Advisor - Italian

Customer Service Advisor - Italian

Foundever

Anthony, KS

Full-time

Posted 23 days ago

Foundever rating

5.6

Company rating: 5.6 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

40th of 71 rated call and contact centers

Job description

Descrizione del lavoro

La nostra multinazionale sta reclutando Inbound Account Manager di lingua italiana per uno dei nostri clienti

La tua missione sarà quella di :

  • Assicurare la corretta gestione delle varie transazioni dei clienti (chiamate, email, chat).
  • Incarnare, promuovere e valorizzare l'immagine, i prodotti e i servizi del mercato.
  • Conoscere, padroneggiare e comunicare le procedure, le specificità delle diverse categorie di prodotti, le condizioni generali di vendita e gli obblighi legali.
  • Rispettare le politiche e le procedure di sicurezza e riservatezza del gruppo

Profilo ricercato

  • Un diploma di scuola superiore
  • Un'ottima padronanza dell'italiano con un livello intermedio di inglese per la gestione.
  • Un alto livello di capacità di comunicazione interpersonale
  • Buona padronanza delle tecniche di gestione delle relazioni con i clienti (CRM)
  • Buone capacità interpersonali
  • Capacità di dimostrare un alto livello di empatia e comprensione del discorso e dei bisogni dell'interlocutore.
     

Prestazioni sociali e di altro tipo


Oltre a un contratto a tempo indeterminato (CDI), previdenza sociale, assicurazione sanitaria privata e trasporto durante le ore di chiusura, Foundever ti offre:

  • Formazione per la certificazione;
  • Un bonus di vendita de-capped;
  • Un bonus di rendimento;
  • Un salario in evoluzione;
  • Abbonamento CNSS;
  • Assicurazione sanitaria privata
  • Club sociale

Come per tutte le posizioni nella nostra azienda, questa posizione è aperta a persone con mobilità ridotta

Intervallo di tempo8H – 22H a rotazione da lunedì a domenica, 5 giorni a settimanaStipendio netto + bonus
Skills/Knowledge/Abilities
  • Call Center experience a plus
  • Answers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.
Education
High school diploma or equivalent

What Foundever employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply