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Italian Customer Service Jobs (NOW HIRING)

MEG Recruit

Italian-Speaking Customer Service Agent

$15.75 - $21.25/hr

Italian-Speaking Customer Service Agents We are looking for Italian-Speaking Customer Service Agents to join our client's amazing team in sunny Greece. What's the offer: * Working from home (while ...

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Medtronic Plc

Customer Service Representative with Italian

$16.50 - $22.25/hr

Customer Service Representative with Italian Medtronic employs more than 90,000 people worldwide, serving physicians, hospitals and patients in approx. 160 countries. The company is focused on ...

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Italian Customer Service information

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How much do italian customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for italian customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Italian customer service representative?

An Italian Customer Service representative is a professional who assists customers, typically in Italian, by addressing inquiries, resolving issues, and providing product or service information. They may work via phone, email, chat, or in person, and are often employed by companies that serve Italian-speaking clients or operate in Italian markets. Strong communication skills in Italian and a customer-oriented attitude are essential for this role. The goal is to ensure customer satisfaction and maintain positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as an Italian customer service representative?

To thrive as an Italian Customer Service Representative, fluency in Italian and English, strong communication abilities, and prior experience in customer support are typically required. Familiarity with CRM software, ticketing systems, and basic office applications is important for managing client inquiries efficiently. Outstanding problem-solving skills, patience, and a customer-oriented attitude help build rapport and effectively resolve issues. These competencies ensure high customer satisfaction, efficient service delivery, and contribute to the overall reputation of the company.

What are some common challenges Italian customer service representatives face, and how can they be addressed?

Italian Customer Service representatives often encounter challenges such as handling complex customer inquiries in both Italian and English, adapting to different communication styles, and managing high volumes of support requests. Successfully addressing these challenges involves strong language proficiency, patience, and effective use of customer relationship management (CRM) tools. Continuous training and regular team meetings also help representatives stay updated on company policies and improve their problem-solving skills, leading to better customer experiences.

What is the difference between Italian Customer Service vs Italian Call Center Agent?

AspectItalian Customer ServiceItalian Call Center Agent
CredentialsBasic customer service skills, language proficiency in ItalianSame as Italian Customer Service, often with additional call handling training
Work EnvironmentVaries: in-office, remote, or hybrid customer support settingsPrimarily call centers, inbound or outbound calls
Industry UsageRetail, telecom, banking, hospitality, and moreTelecommunications, tech support, sales, and customer support

Both roles require strong Italian language skills and customer service experience. Italian Customer Service may involve multiple channels like email or chat, while Italian Call Center Agents focus mainly on phone interactions. The roles often overlap but differ mainly in communication channels and work settings.

More about Italian Customer Service jobs

What cities are hiring for Italian Customer Service jobs?

Cities with the most Italian Customer Service job openings:

What states have the most Italian Customer Service jobs?

States with the most job openings for Italian Customer Service jobs include:

Italian Customer Service jobs near you
Infographic showing various Italian Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Italian Customer Support Representative - Relocation to Greece Supported

Freelance Headhunters Collective

Remote

$16.50 - $22.25/hr

Other

Re-posted 5 days ago

Job description

Customer Experience Project – Remote in Greece

We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece.

Imagine the freedom of remote work — with the vibrancy of Greek life.

Location: Greece (Remote - Work From Home)

Schedule: 5 days a week, rotational shifts (08:00 – 00:00)

Financial Package & Benefits

Base Salary: €1,050 gross / month x 14 salaries

Performance Bonus: Up to 10%

Paid Training: Full training is provided and fully paid from day one.

Relocation Package (for candidates relocating from another EU country):

  • Flight ticket covered (within the EU)
  • 2 weeks of hotel accommodation upon arrival
  • Airport pickup on arrival
  • Real estate agency fee covered

Daily Tasks

  • Providing customer support via phone, email, and chat (in Italian)
  • Assisting with account issues, content reports, and platform queries
  • Resolving customer inquiries efficiently while maintaining high service quality
  • Logging interaction details accurately in internal CRM systems
  • Meeting standard team productivity and quality targets
  • Advocating for community safety and product understanding

Profile We Are Looking For

  • Fluent Italian (C1/C2 level)
  • Good working knowledge of English (B2+ level) for training and internal communication
  • Strong interpersonal and analytical skills
  • A solutions-driven mindset and genuine passion for helping others
  • Comfortable navigating digital tools and multi-screen environments
  • Ability to adapt to a fast-paced, multicultural team
  • No prior experience required — full training provided

How to Apply

If you are ready to take on this exciting opportunity and start your work-from-Greece journey, please send your updated CV in English.

No fees required at any stage of the recruitment process.

Apply