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Work From Home Insurance Customer Service Representative Remote Jobs in Madison, WI

The Semler Agency

Work From Home Sales

Madison, WI · On-site +1

We are currently hiring for a remote sales position with a structured training program . This role ... Insurance needs of the customers in the geographic areas in which you choose to work.

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

Lone Star Careers

Remote Insurance Agent

Madison, WI · Remote

$69K - $150K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Insurance Agent

Madison, WI · Remote

$69K - $150K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

InsuraTec

Sales Representative (Remote)

Verona, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... and insurance services. We're looking for driven individuals to join our team as Sales ...

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All JobsInsurance Customer Service Representative JobsWork From Home Insurance Customer Service Representative Remote JobsWork From Home Insurance Customer Service Representative Remote Jobs in Madison, WI

Work From Home Insurance Customer Service Representative Remote information

See Madison, WI salary details

$9

$18

$27

How much do work from home insurance customer service representative remote jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for work from home insurance customer service representative remote in Madison, WI is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectWork From Home Insurance Customer Service Representative RemoteInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experience; insurance knowledgeHigh school diploma or equivalent; claims processing experience; insurance knowledge
Work EnvironmentRemote, home-based setting with computer and phone equipmentTypically remote or office-based, handling claims processing
Employer & Industry UsageInsurance companies, third-party administrators, call centersInsurance companies, claims processing firms, third-party administrators
Common Search & ComparisonYesYes

The main difference is that a Work From Home Insurance Customer Service Representative Remote primarily handles customer inquiries, policy information, and support remotely, while an Insurance Claims Specialist focuses on processing and investigating insurance claims. Both roles require insurance knowledge and customer service skills but differ in daily tasks and responsibilities.

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Work From Home Insurance Customer Service Representative Remote jobs near you

Licensed Insurance Customer Service & Sales Representative

Sun Prairie, WI • Remote

Dieter Insurance Group - Allstate Exclusive Agency
See more jobs at Dieter Insurance Group - Allstate Exclusive Agencyexternal

$42K - $95K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 29 days ago

Job description

We are currently hiring a licensed Property Casualty Customer Service Representative to join our growing team. This role is ideal for someone who enjoys helping customers, building relationships, and identifying opportunities to meet their insurance needs.

You’ll assist customers with questions, review policies, explain coverage options, and recommend additional products when appropriate. The ideal candidate is customer-focused, comfortable with sales, and motivated to meet both service and sales goals in a fast-paced insurance environment.

Why join us:

  • Competitive base salary plus commissions
  • Health, Dental, and Retirement benefits
  • Paid time off and flexible schedule
  • Monday to Friday schedule with evenings free
  • Growth opportunities into leadership and management

What We’re Looking For:

• Active Property Casualty License (required)

• Strong communication and customer service skills

• Detail-oriented and organized

• Comfortable working in a fast-paced environment

• Positive attitude and team player mindset

This is your chance to join the number one Allstate Agency in the nation. We have built a culture that celebrates wins, supports growth, and rewards effort. If you are ready to work hard, get paid well, and take your career to new heights, we want to meet you.

Our interview process consists of:

  • A quick Phone Interview
  • A video Interview
  • A Final Interview

Our hiring process typically takes about a week

Apply today and start building your future with Dieter Insurance Group.





Responsibilities
  • Connect with clients who are ready to talk about coverage
  • Guide them to the right Allstate solutions for their needs
  • Manage live transfers from our telemarketing team
  • Work toward clear, achievable sales goals
  • Deliver top notch service that keeps clients coming back
Requirements
  • Licensing: Must obtain and maintain an active Insurance License upon employment.
  • Experience: No previous insurance experience required but a desire to learn the industry is essential.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Customer Oriented: Passionate about delivering exceptional customer service and meeting clients’ insurance needs.
  • Adaptability: Ability to understand and apply insurance knowledge to real-world scenarios.
  • Team Player: Willingness to collaborate and work effectively within a sales team.
  • Drive: Self-motivated and eager to achieve sales goals and quotas.
  • Tech-Savvy: Comfortable using digital tools for client management and engagement.

You must currently live in one of the following states:

Iowa, Wisconsin, Illinois, Minnesota, Indiana, Nebraska, Kansas, Missouri, South Dakota, Texas, Florida, Tennessee, Georgia, Arizona, or North Carolina

Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Career Growth Opportunities###Mon-Fri Schedule###Retirement Plan###Evenings Off###Hands on Training###Work from Home###