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Work From Home Inbound Customer Service Jobs (NOW HIRING)

QVC

HSN Customer Service Specialist

Nashville, TN · Remote

$15/hr

... and help answer inbound customer calls. Working from home, our Specialists not only assist ... Report to an assigned Customer Service Supervisor. What You'll Bring * Provide a distraction free ...

QVC

HSN Customer Service Specialist

Nashville, TN · Remote

$15/hr

... and help answer inbound customer calls. Working from home, our Specialists not only assist ... Report to an assigned Customer Service Supervisor. What You\'ll Bring * Provide a distraction free ...

QVC

QVC Customer Service Specialist - Idaho

Boise, ID · Remote

$16.25 - $21.50/hr

You will work from home. What You\'ll Do * Busy day handling a high volume of our inbound customer ... Report to an assigned Customer Service Supervisor. What You\'ll Bring * Provide a distraction free ...

QVC

QVC Customer Service Specialist - Idaho

Boise, ID · Remote

$16.25 - $21.50/hr

You will work from home. What You'll Do * Busy day handling a high volume of our inbound customer ... Report to an assigned Customer Service Supervisor. What You'll Bring * Provide a distraction free ...

QVC

Customer Service Specialist

Cincinnati, OH · Remote

$15/hr

Your Opportunity, Your Team Our Customer Service Specialists support Ballard Designs, Frontgate, Grandin Road, and Garnet Hill brands and help answer inbound customer calls. Working from home, our ...

QVC

Customer Service Specialist

Louisville, KY · Remote

$15/hr

Your Opportunity, Your Team Our Customer Service Specialists support Ballard Designs, Frontgate, Grandin Road, and Garnet Hill brands and help answer inbound customer calls. Working from home, our ...

Arsenault

$15 - $20/hr

AirBNB Customer Service Representatives-Work from Home Job Openings AirBNB Customer Service ... inbound calls in a high-energy environment. You will get to work with leading technologies and ...

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How much do work from home inbound customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for work from home inbound customer service in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Inbound Customer Service Representative, and why are they important?

To thrive as a Work From Home Inbound Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer systems is often required. Exceptional patience, self-motivation, and time management skills help individuals stand out in this remote environment. These skills and qualities are crucial for delivering efficient, high-quality customer support and maintaining productivity outside of a traditional office setting.

What are some common challenges faced when working from home as an inbound customer service representative, and how can they be managed?

One common challenge in a remote inbound customer service role is maintaining focus and productivity in a home environment, where distractions can be more prevalent. Additionally, it can be harder to stay connected with team members and access immediate support compared to a traditional call center. To manage these challenges, it’s helpful to establish a dedicated workspace, adhere to a consistent schedule, and make use of company-provided communication tools for regular check-ins and collaboration with your team. Many companies also offer virtual training and resources to help remote agents stay engaged and successful.

What are work from home inbound customer service jobs?

Work from home inbound customer service jobs involve assisting customers over the phone, chat, or email from a remote location, usually your own home. These roles focus on responding to incoming customer inquiries, resolving issues, processing orders, and providing product or service information. Employees typically need a reliable internet connection, a quiet workspace, and good communication skills. Many companies provide training and equipment, and shifts can often be flexible. This type of job is popular for those seeking work-life balance and the ability to avoid commuting.
More about Work From Home Inbound Customer Service jobs
What cities are hiring for Work From Home Inbound Customer Service jobs? Cities with the most Work From Home Inbound Customer Service job openings:
What states have the most Work From Home Inbound Customer Service jobs? States with the most job openings for Work From Home Inbound Customer Service jobs include:
What job categories do people searching Work From Home Inbound Customer Service jobs look for? The top searched job categories for Work From Home Inbound Customer Service jobs are:
Work From Home Inbound Customer Service jobs near you
Infographic showing various Work From Home Inbound Customer Service job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 63% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

QVC Customer Service Specialist - Full Time

QVC Group, Inc

Charleston, SC • Remote

$16 - $21/hr

Other

Medical, Retirement, PTO

Posted 24 days ago

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
Our Customer Service Specialist supports QVC, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.
Where You'll Work

  • This role is remote; job seekers must reside in South Carolina to be considered. You will work from home.
What You'll Do
  • Busy day handling a high volume of our inbound customer inquiries.
  • Offer additional products on each customer interaction.
  • Assist customers with questions while personalizing the experience for each caller.
  • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
  • You'll work a 40 hour work schedule with at least one weekend shift responsibility.
  • Report to an assigned Customer Service Supervisor.
What You'll Bring
  • Provide a distraction free work from home environment.
  • 12 months or more of customer service experience.
  • Learn and work in a virtual environment.
  • Communicate with a variety of styles.
  • Navigate multiple systems and screens.
  • Follow QVC computer system requirements.
  • Troubleshoot own technical problems (partner with IT when needed).
  • Available to work weekends, holidays, and additional hours.

This is a remote position.
Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

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