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Work From Home Inbound Customer Service Jobs in Surrey, BC

AO Globe Life

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Entry Level Client Sales Representative - Work From Home

Vancouver, BC · Remote

CA$60K - CA$80K/yr

Entry Level Client Sales Representative - Work From Home AO Globe Life | 100% Remote | Full-Time | ... Have experience in sales, customer service, retail, hospitality, or a similar field -- helpful, but ...

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Work From Home Inbound Customer Service information

See Surrey, BC salary details

$8

$15

$30

How much do work from home inbound customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for work from home inbound customer service in Surrey, BC is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.03 and $15.16 per hour, depending on experience, location, and employer.

What is a work from home inbound customer service job?

Work from home inbound customer service jobs involve assisting customers over the phone, chat, or email from a remote location, usually your own home. These roles focus on responding to incoming customer inquiries, resolving issues, processing orders, and providing product or service information. Employees typically need a reliable internet connection, a quiet workspace, and good communication skills. Many companies provide training and equipment, and shifts can often be flexible. This type of job is popular for those seeking work-life balance and the ability to avoid commuting.

What are the key skills and qualifications needed to thrive as a work from home inbound customer service representative?

To thrive as a Work From Home Inbound Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer systems is often required. Exceptional patience, self-motivation, and time management skills help individuals stand out in this remote environment. These skills and qualities are crucial for delivering efficient, high-quality customer support and maintaining productivity outside of a traditional office setting.

What are some common challenges faced when working from home as an inbound customer service representative, and how can they be managed?

One common challenge in a remote inbound customer service role is maintaining focus and productivity in a home environment, where distractions can be more prevalent. Additionally, it can be harder to stay connected with team members and access immediate support compared to a traditional call center. To manage these challenges, it’s helpful to establish a dedicated workspace, adhere to a consistent schedule, and make use of company-provided communication tools for regular check-ins and collaboration with your team. Many companies also offer virtual training and resources to help remote agents stay engaged and successful.
What are popular job titles related to Work From Home Inbound Customer Service jobs in Surrey, BC? For Work From Home Inbound Customer Service jobs in Surrey, BC, the most frequently searched job titles are:
What job categories do people searching Work From Home Inbound Customer Service jobs in Surrey, BC look for? The top searched job categories for Work From Home Inbound Customer Service jobs in Surrey, BC are:
What cities near Surrey, BC are hiring for Work From Home Inbound Customer Service jobs? Cities near Surrey, BC with the most Work From Home Inbound Customer Service job openings:
Work From Home Inbound Customer Service jobs near you
Infographic showing various Work From Home Inbound Customer Service job openings in Surrey, BC as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $31,581 per year, or $15.2 per hour.

REMOTE Bilingual French/English Customer Service Agent Quebec Area

Contact Centre Growth Corp Inc

Vancouver, BC • Remote

CA$19.50/hr

Full-time

Re-posted 16 days ago

Job description

REMOTE Bilingual French/English Customer Service Agent
Job Type: Full Time – Work from Home
Required Availability: Monday to Sunday 7:00am to 10:00pm CST
Location: Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, ON, QC, PE and SK.
Salary: $19.50 Hourly CAD


Short Description:
Making a difference is at the heart of everything we do. Whether we are raising funds for a child’s operation, supporting abandoned animals, making sure someone can find a warm place to go, or feeding the hungry; Our Customer Service Agents are responsible for delivery great customer service by managing inbound calls effectively and efficiently. A significant portion of our client base consists of religious organizations/charities. Agents are required to handle calls regarding [donations/doctrine/services] for these specific groups


AnswerNet Offers Great Benefits:
• On-going training and development to ensure your success
• Virtual paid training
• Paid time off
• Comprehensive benefits package (medical, vision and dental)
• Employee Assistance Program
• RRSP program options
• Short and Long-Term Disability options
• Internal career advancement opportunities

Your Qualifications:
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Agent (Remote) role include:
• The ability to speak/write fluently in French and English
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Submit to and pass a criminal background check
• Strong computer navigation skills and PC knowledge
• Minimum typing speed of 25wpm
• A quiet, distraction-free environment to work from in your home
• PC/Laptop with at least Windows 11 (Apple/Mac products, Chromebooks and tablets are not compatible), 16 GB RAM, intel CORE i5 processor or higher, 250 GB SSD
• High Speed internet with Ethernet cable (no wireless/hotspots or satellite) Upload 100 mbsp and 30 mbsp Downloads speeds
• Preference to 2 monitors or 1 large screen
• Noise cancelling USB -connected Headset
• Webcam
• Smartphone

Key Responsibilities:
• Answer inbound customer calls in a professional and courteous manner.
• Support email inquiries and chatrooms.
• Provide timely and accurate information regarding products and services.
• Document customer interactions and feedback in the system.
• Follow company procedures and escalate complex issues when necessary.
• The ability to navigate multiple software platforms and websites concurrently. You don’t need to be a tech genius. You do need to be comfortable working quickly and accurately in a fully digital environment.
• Meet daily performance metrics and call handling targets.