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Work From Home Inbound Customer Service Jobs in Portland, TN

The Jernigan Agency

WORK FROM HOME

Bowling Green, KY · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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Work From Home Inbound Customer Service information

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$9

$15

$23

How much do work from home inbound customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for work from home inbound customer service in Portland, TN is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.59 per hour, depending on experience, location, and employer.

What is a work from home inbound customer service job?

Work from home inbound customer service jobs involve assisting customers over the phone, chat, or email from a remote location, usually your own home. These roles focus on responding to incoming customer inquiries, resolving issues, processing orders, and providing product or service information. Employees typically need a reliable internet connection, a quiet workspace, and good communication skills. Many companies provide training and equipment, and shifts can often be flexible. This type of job is popular for those seeking work-life balance and the ability to avoid commuting.

What are the key skills and qualifications needed to thrive as a work from home inbound customer service representative?

To thrive as a Work From Home Inbound Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer systems is often required. Exceptional patience, self-motivation, and time management skills help individuals stand out in this remote environment. These skills and qualities are crucial for delivering efficient, high-quality customer support and maintaining productivity outside of a traditional office setting.

What are some common challenges faced when working from home as an inbound customer service representative, and how can they be managed?

One common challenge in a remote inbound customer service role is maintaining focus and productivity in a home environment, where distractions can be more prevalent. Additionally, it can be harder to stay connected with team members and access immediate support compared to a traditional call center. To manage these challenges, it’s helpful to establish a dedicated workspace, adhere to a consistent schedule, and make use of company-provided communication tools for regular check-ins and collaboration with your team. Many companies also offer virtual training and resources to help remote agents stay engaged and successful.

What are popular job titles related to Work From Home Inbound Customer Service jobs in Portland, TN?

For Work From Home Inbound Customer Service jobs in Portland, TN, the most frequently searched job titles are:

What job categories do people searching Work From Home Inbound Customer Service jobs in Portland, TN look for?

The top searched job categories for Work From Home Inbound Customer Service jobs in Portland, TN are:

What cities near Portland, TN are hiring for Work From Home Inbound Customer Service jobs?

Cities near Portland, TN with the most Work From Home Inbound Customer Service job openings:

Work From Home Inbound Customer Service jobs near you
Infographic showing various Work From Home Inbound Customer Service job openings in Portland, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $31,278 per year, or $15 per hour.

HSN Customer Service Specialist - 2nd Shift

Nashville, TN • Remote

QVC
10K+ employees

6.0

Company rating: 6.0 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

Paid breaks

Respectful managers

Uninterrupted breaks

Learn more about QVCexternal

$15/hr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.

Your Opportunity, Your Team

Our Customer Service Specialist supports HSN, and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.

Where You'll Work

  • This role is remote; job seekers must reside in Tennessee to be considered. You will work from home.

What You'll Do

  • $15.00 per hour plus shift differential and incentive pay when applicable
  • Busy day handling a high volume of inbound customer inquiries.
  • Offer additional products on each customer interaction.
  • Assist customers with questions while personalizing the experience for each caller.
  • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
  • Opportunity for advancement and upward mobility across the entire QVC Group family of brands.
  • Report to an assigned Customer Service Supervisor.
  • Work a set full-time schedule, work schedules are not Monday - Friday.
  • Set work schedule will include weekend requirement.

What You'll Bring

  • Provide a distraction free work from home environment.
  • 12 months or more of customer service experience.
  • Learn and work in a virtual environment.
  • Communicate with a variety of styles.
  • Navigate multiple systems and screens.
  • Provide your own Microsoft 11 computer and additional required equipment following HSN computer system requirements.
  • Troubleshoot own technical problems (partner with IT when needed).
  • Available to work weekends, holidays, and additional hours.

#LI-Remote

This is a remote position.

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

What QVC employees say

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