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Work From Home Inbound Customer Service Jobs in Newport, VT

Northeast Kingdom Human Services

Data Scientist

Newport, VT · On-site +1

$81K - $110K/yr

If you're looking for an opportunity to do meaningful work in your community, join the passionate ... These services are provided annually to nearly 4,000 of our local community members, helping them ...

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Work From Home Inbound Customer Service information

See Newport, VT salary details

$10

$16

$26

How much do work from home inbound customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for work from home inbound customer service in Newport, VT is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.65 per hour, depending on experience, location, and employer.

What is a work from home inbound customer service job?

Work from home inbound customer service jobs involve assisting customers over the phone, chat, or email from a remote location, usually your own home. These roles focus on responding to incoming customer inquiries, resolving issues, processing orders, and providing product or service information. Employees typically need a reliable internet connection, a quiet workspace, and good communication skills. Many companies provide training and equipment, and shifts can often be flexible. This type of job is popular for those seeking work-life balance and the ability to avoid commuting.

What are the key skills and qualifications needed to thrive as a work from home inbound customer service representative?

To thrive as a Work From Home Inbound Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer systems is often required. Exceptional patience, self-motivation, and time management skills help individuals stand out in this remote environment. These skills and qualities are crucial for delivering efficient, high-quality customer support and maintaining productivity outside of a traditional office setting.

What are some common challenges faced when working from home as an inbound customer service representative, and how can they be managed?

One common challenge in a remote inbound customer service role is maintaining focus and productivity in a home environment, where distractions can be more prevalent. Additionally, it can be harder to stay connected with team members and access immediate support compared to a traditional call center. To manage these challenges, it’s helpful to establish a dedicated workspace, adhere to a consistent schedule, and make use of company-provided communication tools for regular check-ins and collaboration with your team. Many companies also offer virtual training and resources to help remote agents stay engaged and successful.

What are popular job titles related to Work From Home Inbound Customer Service jobs in Newport, VT?

For Work From Home Inbound Customer Service jobs in Newport, VT, the most frequently searched job titles are:

What job categories do people searching Work From Home Inbound Customer Service jobs in Newport, VT look for?

The top searched job categories for Work From Home Inbound Customer Service jobs in Newport, VT are:

What cities near Newport, VT are hiring for Work From Home Inbound Customer Service jobs?

Cities near Newport, VT with the most Work From Home Inbound Customer Service job openings:

Work From Home Inbound Customer Service jobs near you
Infographic showing various Work From Home Inbound Customer Service job openings in Newport, VT as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,209 per year, or $16.9 per hour.

Data Scientist

Northeast Kingdom Human Services

Newport, VT • On-site, Remote

$81K - $110K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago

Job description

If you're looking for an opportunity to do meaningful work in your community, join the passionate, community-minded team at Northeast Kingdom Human Services (NKHS) is a 501(c)(3) private not-for-profit organization operating with the purpose of promoting a high quality, comprehensive community mental health program in Vermont's beautiful Northeast Kingdom. Our mission is to enrich communities and enhance the ability of individuals and families to improve their lives. NKHS is a Designated Agency contracted with the State of Vermont to provide the highest quality of service in the areas of adults with intellectual/developmental disabilities, children and youth with serious emotional disabilities, and adults with mental health and substance use challenges. We serve the populations of Caledonia, Essex, and Orleans counties through a wide variety of targeted programs for individuals of all ages. NKHS has employees providing case management, community and home supports, residential care, psychiatry, medication management, therapy, vocational supports, school based counseling, emergency care, and respite services. These services are provided annually to nearly 4,000 of our local community members, helping them overcome challenges and achieve health in mind, body, and spirit. Visit us at NKHS.org Check out Life in the NEK of Vermont!
Data Scientist
The Data Scientist plays a pivotal role in advancing organizational performance through data-informed decision-making and strategic analytics. This position supports operational excellence, quality improvement, and organizational effectiveness. The Data Scientist also provides leadership and oversight to the Data Analyst Team while promoting best practices in data management, statistical analysis, and a culture of data-driven decision-making throughout the organization.
Essential Duties and Functions
  • Provide data-driven insights to improve decision-making across operations and quality improvement initiatives.
  • Ensure alignment of analytical efforts with organizational goals.
  • Design and implement automated data pipelines and reporting frameworks that streamline routine analysis, improve data access, and facilitate timely decision-making.
  • Translate complex data findings into clear, data-driven recommendations that support operational improvements and quality enhancement strategies.
  • Create dashboards and visualizations to display key metrics and trends.
  • Contribute to the development and standardization of best practices for data analysis, statistical inference, and data management to ensure consistent, high-quality outputs.
  • Share knowledge and insights with teams to promote a culture of data-driven decision-making across departments.

Education and Experience
  • Master's degree required in Statistics, Analytics, Computer Science, or related field.
  • Three to five years of progressive experience in data analysis or related field.
  • Demonstrated proficiency with SQL and a modern programming language suitable for data analysis such as R, Python, or Julia.
  • Experience producing effective data visualizations, including both static plots and dashboards, for diverse audiences.
  • Preference for candidates with experience using R as well as dashboarding and data visualization tools such as ggplot2, Plotly, and Shiny.
  • Experience working with electronic medical record (EMR) systems as well as large administrative datasets.
  • Demonstrated experience with classical statistical methods (hypothesis testing, ANOVA, generalized linear models, multilevel modeling) as well as predictive modeling and machine learning methods.
  • Experience with program evaluation and impact assessment preferred, particularly in connection with non-profit or social impact organizations.

SALARY & BENEFITS
  • Annual salary: $81,600 - $110,400, depending on education and experience
  • Tuition & continuing education reimbursements and loan repayment program.
  • Health and dental insurance.
  • 403b retirement plan with Agency contribution and match.
  • Generous paid time off, 12 sick days and 12 paid holidays.
  • Outstanding employee wellness program
  • Exceptional benefits package including low-cost medical and dental, short-/long-term disability coverages, life insurance, employee assistance program, and additional optional benefits.

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