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Work From Home Inbound Call Center Jobs in Raleigh, NC

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Description Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

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Work From Home Inbound Call Center information

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$16

$22

How much do work from home inbound call center jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for work from home inbound call center in Raleigh, NC is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $17.74 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote inbound call center agents, and how can they be managed effectively?

Remote inbound call center agents often face challenges like maintaining focus amid home distractions, managing high call volumes, and staying motivated while working independently. Many companies provide structured schedules, regular team check-ins, and robust training to help agents stay engaged and supported. Utilizing a dedicated, quiet workspace and leveraging company-provided resources—such as knowledge bases and team communication tools—can also make daily tasks smoother. Additionally, staying proactive in seeking feedback and connecting with colleagues virtually can foster a sense of teamwork and community.

What Are Work From Home Inbound Call Center Jobs?

The job duties of a work from home inbound call center worker involve working to answer incoming calls and provide the requested services for callers. Your responsibilities may revolve around providing customer service, answering questions, or solving a problem for the caller. You log each call in a call center database system. A customer service agent may transfer the call to a different agent who is capable of offering a higher level of support to the caller. This position is a remote position, so you work from home using a home computer and telephone or internet connection.

What is a work from home inbound call center job?

A work from home inbound call center job involves answering incoming calls from customers on behalf of a company, providing assistance, information, or support. These roles typically require you to respond to customer inquiries, resolve issues, and sometimes process orders or handle account information. All tasks are performed remotely using your own computer, headset, and a reliable internet connection. Many companies provide training and necessary software to help you succeed in this virtual customer service position.

What are the key skills and qualifications needed to thrive as a Work From Home Inbound Call Center Representative, and why are they important?

To thrive as a Work From Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like Customer Service Representative (CSR) are typically required. Exceptional listening skills, patience, and the ability to work independently help you excel in a remote setting. These skills ensure you can effectively resolve customer inquiries, maintain customer satisfaction, and perform efficiently without direct supervision.
More about Work From Home Inbound Call Center jobs
What are popular job titles related to Work From Home Inbound Call Center jobs in Raleigh, NC? For Work From Home Inbound Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Work From Home Inbound Call Center jobs in Raleigh, NC look for? The top searched job categories for Work From Home Inbound Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Work From Home Inbound Call Center jobs? Cities near Raleigh, NC with the most Work From Home Inbound Call Center job openings:
Work From Home Inbound Call Center jobs near you
Infographic showing various Work From Home Inbound Call Center job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% Locum Tenens, 58% Full Time, 20% Part Time, and 21% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,044 per year, or $16.8 per hour.
Call Center Specialist

Call Center Specialist

EmergeOrtho

Durham, NC • On-site, Remote

$15.25 - $19/hr

Part-time

Posted 1 hour ago

EmergeOrtho rating

6.5

Company rating: 6.5 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

595th of 874 rated healthcare providers

Job description

Join EmergeOrtho as a Call Center Specialist - Work from Home!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Triangle region is seeking a Call Center Specialist to join their team. Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks.

Why Join EmergeOrtho?

  • Hiring Immediately - Start your new career without delay
  • Paid Training - Get fully equipped for success from day one with comprehensive, paid training
  • Potential for Remote Work - Start with in-office training, with the opportunity to transition to remote work

Who Should Apply?

If you're a strong communicator, enjoy helping others, and excel in a high-energy environment, we want to hear from you! Whether you have prior call center experience or are looking to grow in a healthcare setting, this is your opportunity to be part of something meaningful. Apply today and help shape the future of orthopedic care - one call at a time!

What EmergeOrtho employees say

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About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

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