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Work From Home Humana Customer Service Representative Jobs in Newark, NJ

Etherfi

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

The Customer Service Representative will be responsible for providing exceptional customer support ... work from anywhere * Exciting company events and team-building off-sites

Arsenault

Customer Service Representative

Manhattan, NY · Remote

$20/hr

About the job Customer Service Representative Looking for an amazing remote or work‐from‐home ... Remote work from home. EEO Statement Arsenault Services is a proud Equal Employment Opportunity and ...

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Work From Home Humana Customer Service Representative information

See Newark, NJ salary details

$10

$19

$28

How much do work from home humana customer service representative jobs pay per hour?

As of May 27, 2026, the average hourly pay for work from home humana customer service representative in Newark, NJ is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Humana Customer Service Representative, and why are they important?

To thrive as a Work From Home Humana Customer Service Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and sometimes healthcare-specific software is typically required. Patience, active listening, and problem-solving abilities help representatives build rapport and resolve issues effectively. These skills ensure customer satisfaction, accurate information delivery, and the efficient handling of inquiries in a remote environment.

What are some common challenges faced by Work From Home Humana Customer Service Representatives, and how can they be managed?

One common challenge for remote Humana Customer Service Representatives is maintaining clear communication and collaboration with teammates and supervisors while working outside a traditional office. To manage this, it's important to proactively use digital tools like chat platforms, video meetings, and internal knowledge bases. Additionally, staying organized and disciplined with time management helps balance call volumes and follow-up tasks. Humana provides training and ongoing support to help representatives succeed in a remote setting.

What does a Work From Home Humana Customer Service Representative do?

A Work From Home Humana Customer Service Representative assists Humana members and customers by answering questions, resolving issues, and providing information about health insurance plans and services. They communicate primarily via phone, email, or chat from a remote location, ensuring customer needs are addressed efficiently and professionally. Representatives are trained to handle a wide range of inquiries, including billing, coverage options, and claims, while maintaining confidentiality and adhering to company policies.

What is the difference between Work From Home Humana Customer Service Representative vs Work From Home UnitedHealth Customer Service Representative?

AspectWork From Home Humana Customer Service RepresentativeWork From Home UnitedHealth Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based office settingRemote, home-based office setting
Employer & IndustryHumana, health insurance industryUnitedHealth, health insurance industry
Common Search IntentComparison of remote customer service roles in health insuranceComparison of remote customer service roles in health insurance

Both roles involve providing customer support in the health insurance industry from a home setting. The main differences lie in the employer and specific company policies. Candidates should consider the company culture, benefits, and training programs when choosing between the two.

What are popular job titles related to Work From Home Humana Customer Service Representative jobs in Newark, NJ? For Work From Home Humana Customer Service Representative jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching Work From Home Humana Customer Service Representative jobs in Newark, NJ look for? The top searched job categories for Work From Home Humana Customer Service Representative jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for Work From Home Humana Customer Service Representative jobs? Cities near Newark, NJ with the most Work From Home Humana Customer Service Representative job openings:
Work From Home Humana Customer Service Representative jobs near you
Infographic showing various Work From Home Humana Customer Service Representative job openings in Newark, NJ as of May 2026, with employment types broken down into 76% Full Time, 12% Part Time, and 12% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $40,885 per year, or $19.7 per hour.
Customer Service Rep (Work From Home)

Customer Service Rep (Work From Home)

American Income Life Insurance Company

Brooklyn, NY • On-site, Remote

$16.50 - $22.25/hr

Full-time

Posted 26 days ago

Job description

Our organization is part of a long-established company that has focused on helping working families access financial protection programs for decades. With operations across North America and internationally, the company continues to grow and is currently expanding its remote team.
In this role, you will assist individuals who have requested information about available benefits. The position focuses on providing clear guidance, answering questions, and helping people understand the options available to them through virtual communication.
Key Responsibilities
  • Assist individuals with enrollment materials and confirm eligibility for available programs
  • Manage incoming phone calls and respond to customer inquiries
  • Follow up with individuals requesting additional information about coverage options
  • Provide clear explanations of available plans using digital presentation tools
  • Document interactions and maintain accurate records of client information
  • Continue developing knowledge of program updates, services, and procedures through ongoing training
What We Offer
  • Comprehensive training and onboarding
  • Fully remote work environment
  • Competitive compensation with weekly pay
  • Performance-based bonuses
  • Opportunities for career growth and advancement
  • Health benefits available after the probationary period
  • A supportive environment that encourages work-life balance

If you enjoy working with people, communicating clearly, and developing new professional skills in a remote setting, we encourage you to apply to learn more about this opportunity.

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