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Work From Home Helpline Jobs in Raleigh, NC (NOW HIRING)

HMG Careers

Work From Home Sales Specialist

Oxford, NC · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Apex, NC · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Benson, NC · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Coats, NC · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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All JobsHelpline JobsWork From Home Helpline JobsWork From Home Helpline Jobs in Raleigh, NC

Work From Home Helpline information

See Raleigh, NC salary details

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$29

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How much do work from home helpline jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for work from home helpline in Raleigh, NC is $29.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $52.60 per hour, depending on experience, location, and employer.

What is a work from home helpline?

A Work From Home Helpline job involves providing customer support, technical assistance, or guidance remotely via phone, chat, or email. You assist customers with inquiries, troubleshoot issues, or offer solutions based on company guidelines. This role typically requires strong communication skills, a reliable internet connection, and familiarity with the company's products or services. Training is often provided, and shifts can vary depending on the employer's needs.

What does a work from home helpline do?

A typical day involves logging in to your employer’s support platform, answering incoming calls or messages from customers, and providing solutions or information based on their inquiries. You’ll document each interaction using digital systems, escalate complex cases to supervisors, and sometimes collaborate with other remote team members through chat or video meetings. The role may include scheduled shifts or flexible hours, but strong time management is important to meet performance metrics. Working from home means you’ll need a reliable internet connection and a quiet space to handle calls professionally. Staying organized and proactive will help ensure a smooth and productive workday.

What skills and qualifications are needed for a work from home helpline?

To thrive as a Work From Home Helpline representative, you need excellent communication skills, problem-solving abilities, and customer service experience, often requiring a high school diploma or equivalent. Familiarity with call center software, CRM tools, and proficiency using computers and internet-based applications is typically necessary. Strong empathy, patience, time management, and a calm demeanor are valuable soft skills in this remote support role. These skills ensure you can efficiently assist callers, resolve concerns, and maintain high customer satisfaction while working independently from home.

What are popular job titles related to Work From Home Helpline jobs in Raleigh, NC?

For Work From Home Helpline jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Helpline jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Helpline jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Helpline jobs?

Cities near Raleigh, NC with the most Work From Home Helpline job openings:

Work From Home Helpline jobs near you
Infographic showing various Work From Home Helpline job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,120 per year, or $29.9 per hour.

Work From Home Sales Specialist

HMG Careers

Oxford, NC • Remote

$69K/yr

Full-time

Medical, Dental

Re-posted 24 days ago

Job description

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer

  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment

Qualities We Value

  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required

Qualifications

  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America

Responsibilities

  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them