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Work From Home Helpline Jobs in Raleigh, NC (NOW HIRING)

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home Helpline information

See Raleigh, NC salary details

$12

$29

$64

How much do work from home helpline jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for work from home helpline in Raleigh, NC is $29.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $52.60 per hour, depending on experience, location, and employer.

What is a work from home helpline?

A Work From Home Helpline job involves providing customer support, technical assistance, or guidance remotely via phone, chat, or email. You assist customers with inquiries, troubleshoot issues, or offer solutions based on company guidelines. This role typically requires strong communication skills, a reliable internet connection, and familiarity with the company's products or services. Training is often provided, and shifts can vary depending on the employer's needs.

What does a work from home helpline do?

A typical day involves logging in to your employer’s support platform, answering incoming calls or messages from customers, and providing solutions or information based on their inquiries. You’ll document each interaction using digital systems, escalate complex cases to supervisors, and sometimes collaborate with other remote team members through chat or video meetings. The role may include scheduled shifts or flexible hours, but strong time management is important to meet performance metrics. Working from home means you’ll need a reliable internet connection and a quiet space to handle calls professionally. Staying organized and proactive will help ensure a smooth and productive workday.

What skills and qualifications are needed for a work from home helpline?

To thrive as a Work From Home Helpline representative, you need excellent communication skills, problem-solving abilities, and customer service experience, often requiring a high school diploma or equivalent. Familiarity with call center software, CRM tools, and proficiency using computers and internet-based applications is typically necessary. Strong empathy, patience, time management, and a calm demeanor are valuable soft skills in this remote support role. These skills ensure you can efficiently assist callers, resolve concerns, and maintain high customer satisfaction while working independently from home.

What are popular job titles related to Work From Home Helpline jobs in Raleigh, NC?

For Work From Home Helpline jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Helpline jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Helpline jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Helpline jobs?

Cities near Raleigh, NC with the most Work From Home Helpline job openings:

Infographic showing various Work From Home Helpline job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $62,120 per year, or $29.9 per hour.

Work From Home - Enrollment Specialist

Raleigh, NC • On-site, Remote

Full-time

Re-posted 24 days ago


Job description

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career.

In this role, you will assume a vital position in securing families' financial well-being..

Typical day-to-day tasks include:
Conducting virtual consultations with clients.
Assessing clients' needs and imparting knowledge on solutions.
Cultivating lasting client relationships through consistent, periodic check-ins.
Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.

Incentives include but not limited to:
No cold calling
Qualified lead program
Advancement based on performance
Weekly pay
Mentorship and complete training
Industry leading tools and technology access
Work from home (web conference-based presentations)

Looking for candidates who hold the below characteristics:
Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible, Trainable.

If you are a hard-working, motivated team player, this may be an opportunity for you!

*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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