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Work From Home Duke Energy Customer Service Jobs in Springfield, IL

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

HMG Careers

Work From Home Sales Specialist

Pawnee, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Latham, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Franklin, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Sherman, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Girard, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Athens, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Loami, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Duke Energy Customer Service information

See Springfield, IL salary details

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How much do work from home duke energy customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for work from home duke energy customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a work from home Duke Energy customer service job?

A Work From Home Duke Energy Customer Service job involves assisting customers with billing inquiries, service requests, and account management over the phone or online. Representatives handle customer concerns, provide information about energy services, and help resolve issues efficiently. This role requires strong communication skills, problem-solving abilities, and a reliable home office setup.

What types of customer issues or inquiries will I handle in this remote Duke Energy customer service role?

As a remote Duke Energy Customer Service representative, you will assist customers with a range of issues, including billing questions, service outages, new account setups, payment arrangements, and general inquiries about energy services. You may also help customers with troubleshooting, provide updates on service requests, and escalate more complex concerns to appropriate teams. The majority of your interactions will occur over phone and email, requiring attentive listening and clear communication. Handling a diverse variety of customer requests keeps the work engaging and helps build strong problem-solving and multitasking skills.

What are the key skills and qualifications needed to thrive in the work from home Duke Energy customer service position, and why are they important?

To thrive as a Work From Home Duke Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and basic computer literacy is typically required. Excellent listening skills, patience, and the ability to stay calm under pressure are highly valued soft skills. These qualifications enable you to efficiently address customer inquiries, resolve issues, and deliver high-quality service in a remote environment.

How to become a work from home Duke Energy customer service representative?

To become a work-from-home Duke Energy customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and computer proficiency. The application process involves submitting an online application, completing assessments, and participating in virtual interviews. Prior experience in customer service and familiarity with utility billing systems can be advantageous.

Is remote work as a Work From Home Duke Energy Customer Service representative a stressful job?

Work From Home Duke Energy Customer Service representatives typically experience moderate stress levels due to handling customer inquiries and resolving issues remotely. Success in the role depends on strong communication skills, patience, and the ability to manage high call volumes efficiently. The job often involves adhering to performance metrics and maintaining professionalism in a virtual environment.

What are popular job titles related to Work From Home Duke Energy Customer Service jobs in Springfield, IL?

For Work From Home Duke Energy Customer Service jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Work From Home Duke Energy Customer Service jobs in Springfield, IL look for?

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What cities near Springfield, IL are hiring for Work From Home Duke Energy Customer Service jobs?

Cities near Springfield, IL with the most Work From Home Duke Energy Customer Service job openings:

Work From Home Duke Energy Customer Service jobs near you

Entry-Level (WFH)

AO Globe Life

Springfield, IL • On-site, Remote

$43K - $52K/yr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Redefine Your Career in Life Insurance with AO: Make a Real Impact Every Day!
At AO, we believe in the power of helping others and the impact life insurance can have on families' futures. If you're passionate about making a difference and want to turn that passion into a rewarding career, we want to hear from you!
As a Life Insurance professional, you'll play a critical role in supporting families and promoting life insurance products that protect and secure clients' futures. In this role, you'll work closely with clients to understand their needs, provide tailored life insurance solutions, and create lasting partnerships. You'll be the trusted resource guiding clients through their life insurance options and ensuring they have peace of mind.
Your Path at AO: From Agent to Manager
Begin your journey with us as a Life Insurance Agent, where you'll gain the foundational skills and hands-on experience needed to excel in this industry. As you demonstrate success and leadership, you'll have the opportunity to transition into a management role, guiding and inspiring a team of agents. This career path is designed to reward your commitment and drive, allowing you to make a real impact every step of the way.
Key Responsibilities:
  • Educate and Present: Introduce and demonstrate life insurance products to prospective clients, addressing their unique needs and concerns.
  • Tailor Solutions: Customize presentations to meet the specific goals and financial situations of each client.
  • Build Trusting Relationships: Develop and maintain enduring, trust-based partnerships with clients, always putting their needs first.
  • Primary Point of Contact: Serve as the go-to person for clients, answering questions, addressing concerns, and supporting them every step of the way.

Why Choose AO?
  • Make a True Impact: At AO, your work will go beyond selling policies; it's about making a difference in people's lives by providing security and peace of mind through life insurance.
  • Inspire & Lead: As you grow with us, you'll have the chance to guide others and help your team achieve their full potential in this meaningful work.
  • Flexibility to Work Anywhere: Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are.
  • Exciting Incentives & Rewards: From Jeep Wranglers to MacBook Pros, we recognize and celebrate achievements. Plus, take part in exclusive trips to destinations like Dublin, Dubai, Ibiza, and Tulum.
  • Continuous Development: Stay at the top of your field with ongoing training, professional growth, and mentorship opportunities.

Who We're Looking For:
  • Passionate Changemakers: You're driven to improve lives through exceptional service and impactful life insurance solutions.
  • Inspiring Leaders: You have a natural ability to motivate and lead teams toward shared goals.
  • Challenge Seekers: You see challenges as opportunities for growth and innovation.
  • Goal-Oriented Achievers: You're ready to make a tangible impact every day in clients' lives and your own career.

Ready to Get Started?
Submit your contact information and resume to join AO and start making a difference with us. All interviews are conducted via Zoom for convenience and safety.
Join AO today-become part of a team where your career truly makes a difference in life insurance and beyond. Apply now and embark on a journey that starts with you as an agent and evolves into a rewarding management role!

Apply