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Work From Home Directv Customer Service Jobs in Virginia

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Virginia Beach, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

IQVIA

Work from Home

Richmond, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

The Jernigan Agency

WORK FROM HOME

Richmond, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

The Jernigan Agency

WORK FROM HOME

Fredericksburg, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

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Work From Home Directv Customer Service information

See Virginia salary details

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How much do work from home directv customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for work from home directv customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a work from home DirecTV customer service job?

A Work From Home DirecTV Customer Service job involves assisting customers with their DirecTV service, including troubleshooting technical issues, answering billing inquiries, processing account changes, and providing general customer support. Agents work remotely, typically from a home office, using provided systems and tools to handle customer interactions via phone, chat, or email. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive in the work from home DirecTV customer service position?

To thrive as a Work From Home DirecTV Customer Service representative, you need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat tools, and call center platforms is typically required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in managing inquiries and resolving issues. These skills and qualifications are vital for delivering efficient, high-quality service and building positive customer relationships in a remote setting.

What are some common challenges faced by work from home DirecTV customer service representatives?

Common challenges in this role include handling high call volumes, navigating complex customer concerns from a remote environment, and staying motivated without in-person supervision. Representatives may also need to adapt quickly to changes in company procedures or new technology platforms. To overcome these challenges, DirecTV provides comprehensive training, digital support resources, and regular virtual team meetings. Building strong time management and self-discipline skills will help you succeed and enjoy a rewarding work-from-home experience.

How to get hired for remote work from home Directv customer service?

To get hired for a remote Directv customer service position, applicants should have strong communication skills, basic computer proficiency, and a quiet work environment. Employers typically require a high school diploma or equivalent and may conduct background checks and training before employment. Applying through the company's careers page or job boards and tailoring your resume to customer service roles can improve your chances.

What are popular job titles related to Work From Home Directv Customer Service jobs in Virginia?

For Work From Home Directv Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Work From Home Directv Customer Service jobs in Virginia look for?

The top searched job categories for Work From Home Directv Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Work From Home Directv Customer Service jobs?

Cities in Virginia with the most Work From Home Directv Customer Service job openings:

Work From Home Directv Customer Service jobs near you
Infographic showing various Work From Home Directv Customer Service job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Apply