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Work From Home Directv Customer Service Representative Jobs in Oregon

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Work From Home Directv Customer Service Representative information

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$28

How much do work from home directv customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work from home directv customer service representative in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a Work From Home DirecTV Customer Service Representative?

A Work From Home DIRECTV Customer Service Representative assists customers remotely with billing inquiries, account management, troubleshooting technical issues, and providing product support. They communicate primarily via phone, chat, or email to resolve customer concerns efficiently. This role requires strong communication skills, problem-solving abilities, and familiarity with DIRECTV services. Representatives typically receive training and must have a reliable internet connection and a quiet workspace.

What does a Work From Home DirecTV Customer Service Representative do?

As a Work From Home Directv Customer Service Representative, your days will involve handling inbound customer calls, assisting with service inquiries, technical troubleshooting, and billing questions. You'll work independently from your home office, yet stay connected to your team and managers through virtual meetings and chat platforms. Training and resources are provided to help you resolve issues quickly and efficiently, while meeting quality and efficiency targets. You'll also document interactions using internal systems and may have opportunities to contribute ideas for improving customer experience. This role offers a structured schedule, but also requires flexibility to handle varying call volumes and customer concerns.

What skills and qualifications are needed to thrive as a Work From Home DirecTV Customer Service Representative?

To thrive as a Work From Home Directv Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and the ability to manage time independently are valuable soft skills for this role. These qualities help ensure efficient customer support, high satisfaction rates, and effective remote collaboration.

How to become a work from home Directv customer service representative?

To become a work-from-home Directv customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Companies often require prior customer service experience and may provide training on specific systems and protocols. Applying through the company's careers page or job boards and passing a background check are common steps in the hiring process.

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Work From Home Directv Customer Service Representative jobs near you

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Salem, OR • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $19.00/hr.Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply