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Work From Home Directv Customer Service Representative Jobs in Michigan

CertaSite

Customer Service Representative

Ann Arbor, MI · Remote

$15.75 - $21.25/hr

... represents best-in-class customer service. This is a fast paced and demanding role with high ... Occasional work from home options * Required to sit for long periods of time, 8 or more hours per ...

HMG Careers

Work From Home Sales Specialist

Henderson, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Lanse, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Directv Customer Service Representative information

See Michigan salary details

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How much do work from home directv customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for work from home directv customer service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a Work From Home DirecTV Customer Service Representative?

A Work From Home DIRECTV Customer Service Representative assists customers remotely with billing inquiries, account management, troubleshooting technical issues, and providing product support. They communicate primarily via phone, chat, or email to resolve customer concerns efficiently. This role requires strong communication skills, problem-solving abilities, and familiarity with DIRECTV services. Representatives typically receive training and must have a reliable internet connection and a quiet workspace.

What does a Work From Home DirecTV Customer Service Representative do?

As a Work From Home Directv Customer Service Representative, your days will involve handling inbound customer calls, assisting with service inquiries, technical troubleshooting, and billing questions. You'll work independently from your home office, yet stay connected to your team and managers through virtual meetings and chat platforms. Training and resources are provided to help you resolve issues quickly and efficiently, while meeting quality and efficiency targets. You'll also document interactions using internal systems and may have opportunities to contribute ideas for improving customer experience. This role offers a structured schedule, but also requires flexibility to handle varying call volumes and customer concerns.

What skills and qualifications are needed to thrive as a Work From Home DirecTV Customer Service Representative?

To thrive as a Work From Home Directv Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and the ability to manage time independently are valuable soft skills for this role. These qualities help ensure efficient customer support, high satisfaction rates, and effective remote collaboration.

How to become a work from home Directv customer service representative?

To become a work-from-home Directv customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Companies often require prior customer service experience and may provide training on specific systems and protocols. Applying through the company's careers page or job boards and passing a background check are common steps in the hiring process.

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Work From Home Directv Customer Service Representative jobs near you

Remote Customer Service Representative

Sweetepictravels

Detroit, MI • Remote

$40K - $55K/hr

Full-time

Posted 22 days ago

Job description

Job description:

Overview

Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote