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Work From Home Directv Customer Service Representative Jobs in Florida

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

Sales Match

Customer Service Representative

Miami, FL · Remote

$20 - $26/hr

Remote Customer Service Representative Hourly Pay: $20 - $26/hour Summary: We're looking for caring ... If you enjoy helping others, want to work from home, and seek a stable job with flexibility, this ...

The Jernigan Agency

WORK FROM HOME

Thonotosassa, FL · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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Work From Home Directv Customer Service Representative information

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$7

$14

$20

How much do work from home directv customer service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for work from home directv customer service representative in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a Work From Home DirecTV Customer Service Representative?

A Work From Home DIRECTV Customer Service Representative assists customers remotely with billing inquiries, account management, troubleshooting technical issues, and providing product support. They communicate primarily via phone, chat, or email to resolve customer concerns efficiently. This role requires strong communication skills, problem-solving abilities, and familiarity with DIRECTV services. Representatives typically receive training and must have a reliable internet connection and a quiet workspace.

What does a Work From Home DirecTV Customer Service Representative do?

As a Work From Home Directv Customer Service Representative, your days will involve handling inbound customer calls, assisting with service inquiries, technical troubleshooting, and billing questions. You'll work independently from your home office, yet stay connected to your team and managers through virtual meetings and chat platforms. Training and resources are provided to help you resolve issues quickly and efficiently, while meeting quality and efficiency targets. You'll also document interactions using internal systems and may have opportunities to contribute ideas for improving customer experience. This role offers a structured schedule, but also requires flexibility to handle varying call volumes and customer concerns.

What skills and qualifications are needed to thrive as a Work From Home DirecTV Customer Service Representative?

To thrive as a Work From Home Directv Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and the ability to manage time independently are valuable soft skills for this role. These qualities help ensure efficient customer support, high satisfaction rates, and effective remote collaboration.

How to become a work from home Directv customer service representative?

To become a work-from-home Directv customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Companies often require prior customer service experience and may provide training on specific systems and protocols. Applying through the company's careers page or job boards and passing a background check are common steps in the hiring process.

What are popular job titles related to Work From Home Directv Customer Service Representative jobs in Florida?

For Work From Home Directv Customer Service Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Work From Home Directv Customer Service Representative jobs in Florida look for?

The top searched job categories for Work From Home Directv Customer Service Representative jobs in Florida are:

What cities in Florida are hiring for Work From Home Directv Customer Service Representative jobs?

Cities in Florida with the most Work From Home Directv Customer Service Representative job openings:

Work From Home Directv Customer Service Representative jobs near you
Infographic showing various Work From Home Directv Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Service Representative (Work from Home/Hybrid)

Centah Inc

Fort Lauderdale, FL • On-site, Remote

$200/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded.**
Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America's largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah's industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah's Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
  • Answer incoming calls and respond to customer's request
  • Ability to work in a fast paced environment.
  • Book appointments for members with a high degree of data accuracy
  • Maintain excellent written and verbal communication skills on a consistent basis
  • Identify and escalate issues to supervisors
  • Responsible for adapting to fast changing guidelines with customers
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines

Requirements
  • General Requirements:
    • High school graduate or G.E.D.
    • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
    • Excellent oral and written communication skills
    • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
    • Ability to type at least 25 words per minute is preferred
    • Experience in providing exceptional customer service and maintaining established quality requirements
    • Must be able to pass a background check

  • Performance Requirements (**MUST READ**):
    • Average Talk Time: Less than 4 minutes per call while resolving customer issues.
    • Call Conversion Ratio: Require a 60%+ lead to call ratio.
    • Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner.
    • Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences.
    • QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly.
    • Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment.
    • Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations.
    • Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch.
    • Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed.

Benefits
  • Opportunity to continue working from home in our post-pandemic workplace
  • Eligible for Medical, Dental, and Vision after 60 days of continuous employment
  • $15,000 Life Insurance (Company Paid)
  • 401K plan eligibility after 1 year of service w/company match of up to 4%
  • Paid Time Off - Earn 10 days per year after 90-day probationary period
  • $200 Monthly Incentive Bonus Plan
  • Weekly/monthly gift card drawings/contests for meeting goals
  • Career learning and development programs
  • Casual dress code
  • Salary: $15.00/hour

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Next steps:
If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for a phone interview.

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