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Work From Home Customer Support Jobs in Oak Ridge, TN

Vehlo

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

We're out to simplify the customer journey from start to finish and give power back to the people ... Work Environment & Physical Requirements: This role may be performed in a remote, hybrid, or office ...

Trimble

Technical Customer Support

Knoxville, TN · Remote

From construction sites to transportation hubs, our work tangibly improves how people live, build ... Customer Support, VDC, MEP, Autodesk Revit, SysQue, Trimble Connect, BIM, CAD, Software ...

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All JobsCustomer Support JobsWork From Home Customer Support JobsWork From Home Customer Support Jobs in Oak Ridge, TN

Work From Home Customer Support information

See Oak Ridge, TN salary details

$10

$22

$54

How much do work from home customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for work from home customer support in Oak Ridge, TN is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $25.29 per hour, depending on experience, location, and employer.

What is a work from home customer support?

A Work From Home Customer Support job involves assisting customers with their inquiries, issues, or concerns through various communication channels such as phone, email, or chat, all from a remote location. These professionals handle tasks like troubleshooting problems, providing product information, processing orders, and resolving complaints. Working from home allows for flexible schedules, but it typically requires a reliable internet connection, strong communication skills, and the ability to work independently. Many companies provide training and support to help remote customer support agents succeed in their roles.

What are the key skills and qualifications needed to thrive as a work from home customer support representative?

To thrive as a Work From Home Customer Support representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with customer relationship management (CRM) software, email platforms, and live chat systems is typically required. Excellent time management, empathy, and self-motivation help you stand out in a remote environment. These skills ensure efficient, empathetic service and reliable support for customers, even while working independently.

How does working remotely as a customer support representative affect team communication and collaboration?

As a work from home customer support representative, you'll typically rely on digital tools like chat platforms, video calls, and ticketing systems to stay connected with your team. While you may not have face-to-face interactions, most companies foster collaboration through regular virtual meetings, shared knowledge bases, and real-time messaging. Effective communication and proactive engagement are important, as you'll often need to coordinate with colleagues, escalate complex cases, and share updates. This remote structure can be highly supportive if you're comfortable with technology and self-motivated, but it does require adaptability to maintain strong teamwork and consistent service quality.

What is the difference between Work From Home Customer Support vs Work From Home Technical Support?

AspectWork From Home Customer SupportWork From Home Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting via remote access tools, calls, chat
Employer & Industry UsageRetail, telecom, service providersIT, software, hardware companies

Work From Home Customer Support focuses on assisting customers with general inquiries, billing, and product information, while Work From Home Technical Support involves resolving technical issues, troubleshooting hardware or software problems remotely. Both roles require strong communication skills and are commonly offered by remote-friendly companies in their respective industries.

What are popular job titles related to Work From Home Customer Support jobs in Oak Ridge, TN?

For Work From Home Customer Support jobs in Oak Ridge, TN, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Support jobs in Oak Ridge, TN look for?

The top searched job categories for Work From Home Customer Support jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Work From Home Customer Support jobs?

Cities near Oak Ridge, TN with the most Work From Home Customer Support job openings:

Work From Home Customer Support jobs near you
Infographic showing various Work From Home Customer Support job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $46,078 per year, or $22.2 per hour.

Benefits Enrollment Officer (Work From Home)

Zuzick Organization of Globe Life

Knoxville, TN • Remote

Full-time

Posted 25 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance

Job description

  • Meet with clients through Zoom to discuss benefits options and enrollment needs.
  • Use Zoom confidently to schedule, host, and manage virtual appointments.
  • Explain benefit plans clearly and answer client questions in a professional manner.
  • Assist clients with completing enrollment applications and required documentation.
  • Maintain accurate records and provide excellent customer service throughout the enrollment process.
  • Strong communication and customer service skills.
  • Comfortable using Zoom and other computer applications.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and organizational skills.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

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