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Customer Service Representative Work From Home Jobs in Oak Ridge, TN

... from their income. We are looking for people wanting to work part time or full time who want to ... Financial Services Solutions they need to protect their futures. Skills Required: Leadership ...

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Looking for a work-from-home opportunity? Hero Services is a home service company in Knoxville, Tn ... The Client Service Representative (CSR) is our client's first experience with our company.

WORK FROM HOME

Knoxville, TN ยท On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Customer Service Representative Work From Home information

See Oak Ridge, TN salary details

$9

$17

$25

How much do customer service representative work from home jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service representative work from home in Oak Ridge, TN is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What does a work from home customer service representative do?

As a work from home customer service representative, your duties are to take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Your responsibilities require you to be familiar with the different services and products your company provides. You may deal specifically with ordering and billing issues, or you may provide more product support and technical help to customers. If you do not have answers, you forward them to a manager or more senior representative.

What are the main challenges of working as a customer service representative from home, and how can I overcome them?

Working remotely as a Customer Service Representative often involves challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with your team. To overcome these, it's important to set up a dedicated workspace, follow a structured schedule, and use communication tools like chat or video calls to stay in touch with colleagues and supervisors. Employers often provide training and resources to help you succeed, and proactively reaching out for support can make a big difference.

What are the key skills and qualifications needed to thrive as a customer service representative working from home?

To thrive as a Customer Service Representative working from home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, live chat systems, and basic computer applications is often required. Outstanding soft skills include patience, active listening, and self-motivation to effectively handle customer concerns independently. These competencies are vital to ensure customer satisfaction and maintain productivity in a remote environment.

What does a customer service representative do when working from home?

A Customer Service Representative working from home assists customers by answering their questions, resolving issues, and providing information about products or services via phone, email, or chat. They use specialized software and communication tools to handle inquiries, process orders, and troubleshoot problems. Working remotely, they must maintain a quiet workspace, reliable internet connection, and strong communication skills to deliver a positive customer experience.

What is a customer service representative work from home?

The job duties of a work from home customer service representative focus on providing support for patrons who contract a company with questions or support requests. In this position, you work on your home computer and use a telephone cell phone to field calls. Your responsibilities usually include answering inbound phone calls, though some virtual customer service reps also help customers troubleshoot via email or over a chat application. You assess the needs of each customer, answer relevant questions, and respond to any service requests. In these jobs, you follow employer or client guidelines and procedures when responding to issues.

What is the difference between Customer Service Representative Work From Home vs Customer Support Specialist?

AspectCustomer Service Representative Work From HomeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; technical knowledge may be required
Work EnvironmentRemote, home-based setting with computer and phoneRemote or on-site, depending on company; may involve technical tools
Industry UsageCommon across retail, telecom, finance, and service sectorsCommon in tech, software, and product-based companies
Search & Comparison IntentPeople looking for remote customer service rolesPeople seeking specialized customer support roles with technical focus

While both roles involve assisting customers, Customer Service Representatives Work From Home typically handle general inquiries and support across various industries remotely. Customer Support Specialists often focus on technical issues or product-specific support, sometimes requiring additional technical knowledge. The choice depends on your skills and career focus within customer support.

What cities near Oak Ridge, TN are hiring for Customer Service Representative Work From Home jobs?

Cities near Oak Ridge, TN with the most Customer Service Representative Work From Home job openings:

Infographic showing various Customer Service Representative Work From Home job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 3% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,379 per year, or $18 per hour.

Sales Rep Work From Home!

Whited Agency

Knoxville, TN โ€ข On-site, Remote

Part-time

Re-posted 25 days ago


Job description

1. The Whited Agency is seeking a driven and coachable individual! You will become your own boss in this expanding market and can work FULL TIME OR PART TIME.
2. This is a 1099 sales position with an incredible commission structure
3. There is NO COLD CALLING, only those individuals who have requested our help will be contacted
4. Our company has a streamlined lead generation system, meaning these individuals are qualified buyers with a need for our product
What's in it for you?
1. This is a 100% commission-based business so there is NO CAP on your income
2. We have the platform (coaching, training and support) in place
3. You are IN CONTROL of your income and raises every month based on production
Who we are looking for:
We are in search of a motivated, disciplined, entrepreneurial person who is looking to remove the cap from their income. We are looking for people wanting to work part time or full time who want to finally get paid what they're worth. The ideal candidate will have a strong work ethic, a willingness to be coached for improvement, and not be hesitant to invest in themselves.
What we do:
We offer a revolutionary type of life insurance called living benefit life insurance that offers access to your death benefit without having to die. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, Transamerica, Foresters Financial etc.
Training:
โ€ข We already have the platform (coaching, training and support) in place, you just need to plug in
โ€ข Daily Zoom Training Calls (Mon-Fri)
โ€ข Training website for new agents
โ€ข In Person Training Bootcamps and Conference
โ€ข Direct Mentorship and Training from a Regional Manager
Qualifications:
1. Must have or be willing to obtain life insurance license
2. Be personable and have a willingness to serve your clients
3. Be willing to utilize our system
Company Description:
Our agents help families all over the country find the Life insurance, Retirement Solutions and Financial Services Solutions they need to protect their futures.
Skills Required:
Leadership Developement, Active listening, Critical Thinking,Teamwork, Strong Work Ethic, Self Management, Collaberation, Problem Solving, Flexiibility, Negotiation Skills, Entrepreneurship, Interpersonal Skills, Deal Closing, Detail Oriented, Positive Attitude.