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Work From Home Customer Support Jobs in Tennessee

IQVIA

Work from Home

Memphis, TN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

The Jernigan Agency

WORK FROM HOME

Murfreesboro, TN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

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Work From Home Customer Support information

What is a work from home customer support?

A Work From Home Customer Support job involves assisting customers with their inquiries, issues, or concerns through various communication channels such as phone, email, or chat, all from a remote location. These professionals handle tasks like troubleshooting problems, providing product information, processing orders, and resolving complaints. Working from home allows for flexible schedules, but it typically requires a reliable internet connection, strong communication skills, and the ability to work independently. Many companies provide training and support to help remote customer support agents succeed in their roles.

What are the key skills and qualifications needed to thrive as a work from home customer support representative?

To thrive as a Work From Home Customer Support representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with customer relationship management (CRM) software, email platforms, and live chat systems is typically required. Excellent time management, empathy, and self-motivation help you stand out in a remote environment. These skills ensure efficient, empathetic service and reliable support for customers, even while working independently.

How does working remotely as a customer support representative affect team communication and collaboration?

As a work from home customer support representative, you'll typically rely on digital tools like chat platforms, video calls, and ticketing systems to stay connected with your team. While you may not have face-to-face interactions, most companies foster collaboration through regular virtual meetings, shared knowledge bases, and real-time messaging. Effective communication and proactive engagement are important, as you'll often need to coordinate with colleagues, escalate complex cases, and share updates. This remote structure can be highly supportive if you're comfortable with technology and self-motivated, but it does require adaptability to maintain strong teamwork and consistent service quality.

What is the difference between Work From Home Customer Support vs Work From Home Technical Support?

AspectWork From Home Customer SupportWork From Home Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting via remote access tools, calls, chat
Employer & Industry UsageRetail, telecom, service providersIT, software, hardware companies

Work From Home Customer Support focuses on assisting customers with general inquiries, billing, and product information, while Work From Home Technical Support involves resolving technical issues, troubleshooting hardware or software problems remotely. Both roles require strong communication skills and are commonly offered by remote-friendly companies in their respective industries.

What are popular job titles related to Work From Home Customer Support jobs in Tennessee?

For Work From Home Customer Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Support jobs in Tennessee look for?

The top searched job categories for Work From Home Customer Support jobs in Tennessee are:

What cities in Tennessee are hiring for Work From Home Customer Support jobs?

Cities in Tennessee with the most Work From Home Customer Support job openings:

Work From Home Customer Support jobs near you
Infographic showing various Work From Home Customer Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Customer Support Associate | Online | Work From Home | Weekly Pay

Globe Life American Income Division

Murfreesboro, TN • On-site, Remote

$12.75 - $17.75/hr

Full-time

Medical, Life

Posted 20 days ago

Job description

Remote Customer Support Associate / Online / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Prior Insurance Experience Required
Training: Comprehensive Virtual Training & Mentorship ProvidedBuild a Remote Career Helping Working Families
Are you looking for a work-from-home customer support opportunity where you can help people, build professional skills, and create long-term career growth?
AO is seeking motivated, service-oriented individuals to join our growing team as Remote Customer Support Associates. You'll work virtually with individuals and families, answering questions, explaining available benefits, assisting with enrollment, and providing ongoing client support.
Since 1951, our organization has helped serve working families through life, accident, and supplemental health insurance benefits.
No prior insurance experience is required. We provide structured training, mentorship, licensing guidance, and ongoing professional development.
• 100% Remote / Work From Home
• Flexible Schedule
• Weekly Performance-Based Pay + Bonuses
• Qualified Leads Provided - No Cold Calling
• Training & Mentorship Provided
• Career & Leadership Advancement OpportunitiesWhat You'll Do
As a Remote Customer Support Associate, you'll provide professional support throughout the client experience.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Educate clients in clear, easy-to-understand language
  • Help determine which available options may fit individual needs
  • Assist clients with applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Maintain accurate client records and follow-up communication
  • Build long-term relationships through professional, responsive service
  • Participate in ongoing virtual training, coaching, and professional development
Why Join AO?
🏠 100% Remote Work
Work from home while connecting with clients and your team through virtual technology.
📞 Qualified Leads Provided
Spend your time helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.
⏰ Flexible Scheduling
Build a schedule that supports your personal priorities while maintaining the consistency and accountability necessary for success.
🎓 Training & Mentorship
New representatives receive access to:
  • Virtual onboarding
  • Licensing guidance
  • Product and benefits training
  • Customer service development
  • One-on-one mentorship
  • Weekly coaching
  • Leadership development
📈 Career Advancement
AO promotes from within and provides opportunities to advance into training, mentorship, team leadership, and management based on performance and professional development.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Leadership development programs
  • Professional recognition programs
  • Retirement planning opportunities
  • Incentive travel and company recognition events
Who We're Looking For
You may be a strong fit if you have:
  • Excellent communication and active-listening skills
  • A customer-focused, service-oriented mindset
  • Positive and professional attitude
  • Strong organizational and time-management skills
  • Self-motivation and personal accountability
  • Ability to learn quickly and accept coaching
  • Comfort working independently from home
  • Basic computer and virtual communication skills
  • Desire to grow professionally and take on greater responsibility

Experience in customer service, call centers, administrative support, retail, hospitality, healthcare, banking, education, military service, client relations, or sales is helpful but not required.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located in the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Have reliable high-speed internet
  • Maintain a quiet, professional workspace
  • Be comfortable using Zoom and online technology
  • Be willing and able to obtain any required state Life & Health Insurance License

Licensing guidance is provided.About AO
AO is part of the Globe Life family and serves working families, including members of labor unions, credit unions, associations, veterans, and their families.
Our culture emphasizes service, integrity, mentorship, accountability, and professional growth. We believe motivated individuals should have the opportunity to develop their skills, increase their earning potential, and advance based on performance.Virtual Interview Process
Qualified applicants will complete a brief career overview to learn more about the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to participate in a live Zoom interview with our hiring team.Ready to Start Your Remote Career?
If you're looking for an entry-level remote customer support career where you can help families, receive professional training, enjoy flexibility, and build long-term earning and advancement potential, we'd love to hear from you.
Apply today to be considered for our Remote Customer Support Associate opportunity.Work From Home. Support Families. Develop Your Skills. Build Your Future.

Apply