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Work From Home Customer Service Training Jobs (NOW HIRING)

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

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How much do work from home customer service training jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work from home customer service training in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for work from home customer service training?

To thrive in Work From Home Customer Service Training, you need excellent communication skills, a solid understanding of customer service principles, and prior experience in training or coaching roles. Familiarity with virtual training platforms, customer relationship management (CRM) systems, and e-learning tools is highly valuable. Standout candidates possess patience, adaptability, and strong interpersonal skills to connect with diverse trainees remotely. These abilities are essential to effectively deliver training, address trainee needs, and ensure consistent service quality across remote customer support teams.

What is a work from home customer service training?

A Work From Home Customer Service Training job involves learning the skills needed to provide remote customer support. This role typically includes training on handling customer inquiries, troubleshooting issues, and using company tools effectively. The training can be self-paced or instructor-led and prepares individuals to assist customers professionally. Once trained, employees work from home, helping customers via phone, chat, or email.

What are the typical daily responsibilities of a work from home customer service training?

In a Work From Home Customer Service Training role, your day may include designing training materials, delivering virtual training sessions, and monitoring the progress of new or existing customer service representatives. You might conduct one-on-one coaching, provide feedback based on performance metrics, and adapt training techniques to different learning styles. Regular coordination with team leaders and other trainers ensures the training aligns with company standards and addresses specific challenges faced by remote teams. These responsibilities help maintain high service levels and a consistent customer experience across the organization.

More about Work From Home Customer Service Training jobs
What cities are hiring for Work From Home Customer Service Training jobs? Cities with the most Work From Home Customer Service Training job openings:
What states have the most Work From Home Customer Service Training jobs? States with the most job openings for Work From Home Customer Service Training jobs include:
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Work From Home Customer Service Training jobs near you
Infographic showing various Work From Home Customer Service Training job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work From Home Customer Service Representative

ACC Premiere

Remote

$16.50 - $22.25/hr

Other

Posted yesterday

New

Job description

Work From Home-Customer Service
***Equipment Provided***
***Paid Training***
SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.)
  • Working: Monday-Friday 12:00pm-8:00pm EST
At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.
We are currently hiring professionals to work in the role of: Remote Customer Service Representative
RESPONSIBILITIES:
  • Handle customer inquiries and complaints
  • Document and update customer records based on interactions
  • Maintain a knowledge base of the evolving products and services
  • Increase customer retention by implementing creative problem-solving skills
  • Handle numerous customer inquiries promptly, accurately, and efficiently
PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Minimum HS diploma, college preferred
  • Experience with diagnosing and troubleshooting
  • Has experience supporting consumer products and/or services.
TRAINING:
  • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
  • Systems training (How to use CRM and ACD Tools)
  • Remote training (via the video conference platform Zoom)
  • 100% Attendance
WHY US?
  • We inspire and develop employees to be able to effectively empathize with consumers.
  • We create experiences that provide promotion opportunities from within.
  • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!
Home Environment and Work Space:
  • Dedicated home office workspace, preferably a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (plug directly into your router)
  • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
  • Loud music
  • Non-work-related phone calls
  • Other household members
  • You are scheduled on the phone throughout the entirety of your shift. It's essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.

EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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