ZipRecruiter

Log In

2

Work From Home Customer Service Supervisor Jobs in Ridgeland, MS

Globe Life - American Income Division

Be Seen First

Remote Sales Opportunity - Work From Anywhere

Jackson, MS · Remote

$93K - $128K/yr

Earn results through effort--not seniority What You'll Be Doing You'll work with members from an established niche market (labor unions, associations, and credit unions) to review and enroll families ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Supervisor JobsWork From Home Customer Service Supervisor JobsWork From Home Customer Service Supervisor Jobs in Ridgeland, MS

Work From Home Customer Service Supervisor information

See Ridgeland, MS salary details

$20.4K

$48.3K

$84.2K

How much do work from home customer service supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for work from home customer service supervisor in Ridgeland, MS is $48,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $58,300.00 per year, depending on experience, location, and employer.

What does a Work From Home Customer Service Supervisor do?

A Work From Home Customer Service Supervisor oversees a team of remote customer service representatives, ensuring they deliver high-quality support to customers. Their responsibilities include monitoring performance metrics, providing coaching and feedback, resolving escalated issues, and implementing company policies. They also facilitate training, schedule shifts, and ensure that the team meets or exceeds service goals, all while working remotely. Strong communication, leadership, and problem-solving skills are essential in this role.

How does a Work From Home Customer Service Supervisor effectively support and manage a remote team?

A Work From Home Customer Service Supervisor typically uses a combination of virtual communication tools, regular check-ins, and performance monitoring software to support and manage their team remotely. They are responsible for fostering team cohesion, providing timely feedback, and ensuring that customer service standards are met even in a distributed environment. Common challenges include maintaining team motivation and addressing issues like isolation or miscommunication. Supervisors often schedule regular video meetings, share clear goals, and encourage open communication to help their team stay engaged and productive.

What are the key skills and qualifications needed to thrive as a Work From Home Customer Service Supervisor, and why are they important?

To thrive as a Work From Home Customer Service Supervisor, you need strong leadership abilities, customer service experience, and often a bachelor's degree or equivalent work background. Familiarity with CRM platforms, workforce management tools, and remote communication systems like Slack or Zoom is essential. Excellent communication, problem-solving, and motivational skills help foster team engagement and resolve escalated issues effectively. These competencies are crucial for maintaining high team performance, customer satisfaction, and smooth operations in a remote environment.

What is the difference between Work From Home Customer Service Supervisor vs Work From Home Customer Service Representative?

AspectWork From Home Customer Service SupervisorWork From Home Customer Service Representative
CredentialsHigh school diploma or equivalent; leadership experience often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees team remotely, manages escalationsHandles customer inquiries directly from home
Employer UsageCommon in call centers, retail, and service industriesWidespread across various sectors including retail, telecom, and tech

The main difference is that the Work From Home Customer Service Supervisor manages and oversees customer service teams remotely, while the Work From Home Customer Service Representative handles customer inquiries directly. Supervisors require leadership skills and experience, whereas representatives focus on direct customer interaction. Both roles are essential in remote customer service operations across many industries.

What are popular job titles related to Work From Home Customer Service Supervisor jobs in Ridgeland, MS?

For Work From Home Customer Service Supervisor jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Supervisor jobs in Ridgeland, MS look for?

The top searched job categories for Work From Home Customer Service Supervisor jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Work From Home Customer Service Supervisor jobs?

Cities near Ridgeland, MS with the most Work From Home Customer Service Supervisor job openings:

Work From Home Customer Service Supervisor jobs near you
Infographic showing various Work From Home Customer Service Supervisor job openings in Ridgeland, MS as of August 2026, with employment types broken down into 88% Full Time, and 12% Temporary. Highlights an 100% Remote job distribution, with an average salary of $48,323 per year, or $23.2 per hour.

Benefits Sales Representative - Work from Home

Moss Organization

Jackson, MS • Remote

$69K - $150K/yr

Full-time

Posted 6 days ago

Job description

Benefits sales representative

Your next sales career opportunity could be waiting. Moss Organization is looking for motivated, outgoing, and growth-minded individuals to join our team as benefits sales representatives.

In this role, you'll work directly with individuals and families to understand their needs and help provide insurance and benefits solutions designed to protect what matters most. You'll have the opportunity to build client relationships, develop your sales skills, and grow within a performance-driven organization.

Previous sales experience is welcome, but not required. We provide training and resources to help the right candidates develop the skills needed to succeed.

Principal duties and responsibilities

  • Client consultations - Connect with prospective clients to understand their needs and goals.
  • Sales presentations - Educate clients on available insurance and benefits solutions.
  • Relationship management - Build and maintain strong relationships with clients.
  • Follow-up - Maintain consistent communication with prospective and existing clients.
  • Product knowledge - Learn and stay current on available products, services, and industry requirements.
  • Goal management - Work independently toward individual sales and performance goals.
  • Licensing - Obtain and maintain the state licensing required to sell applicable insurance products.

Preferred skills

  • Self-motivated and goal-oriented
  • Strong communication and interpersonal skills
  • Coachable and willing to learn
  • Ability to manage time effectively
  • Comfortable working independently
  • Interest in helping others
  • Positive attitude and strong work ethic
  • High level of integrity
  • Previous sales or customer-facing experience is preferred, but not required

Why work with us

  • Training and development - Learn through structured training and ongoing professional development designed to help you succeed.
  • Uncapped earning potential - Your performance determines your earning potential.
  • Career growth - Opportunities for continued professional development and advancement based on performance.
  • Remote flexibility - Work virtually while managing your schedule, client relationships, and performance goals.

Compensation and growth

This is a commission-only sales position with average first-year earnings of $65,000+ and uncapped earning potential based on performance. Training and professional development are provided. State and federal laws require licensing to sell certain insurance products, and candidates must be willing and able to obtain the appropriate license.

Work location

Remote / virtual