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Work From Home Customer Service Representative Verizon Jobs in Springfield, IL

Whited Agency

Work from Home Sale Rep

Springfield, IL · On-site +1

... from their income. We are looking for people wanting to work part time or full time who want to ... Financial Services Solutions they need to protect their futures. Skills Required: Leadership ...

HMG Careers

Work From Home Sales Specialist

Pawnee, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Latham, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Lincoln, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Buffalo, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Palmer, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Harvel, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Berlin, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Franklin, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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How much do work from home customer service representative verizon jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for work from home customer service representative verizon in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a work from home customer service representative Verizon?

A Work From Home Customer Service Representative at Verizon is a remote position where you assist customers with inquiries, billing issues, technical support, and account management. You communicate via phone, chat, or email to resolve concerns and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Verizon's products and services. You typically receive training and support to help deliver excellent service from home.

What does a typical workday look like for a work from home customer service representative Verizon?

As a Work From Home Customer Service Representative at Verizon, your day will mainly involve handling inbound customer calls, resolving account issues, assisting with billing inquiries, and providing technical support for Verizon products and services. You will log interactions in the company’s systems and often collaborate virtually with supervisors and specialized support teams to address more complex requests. Throughout your shift, you’ll have scheduled breaks and team meetings via video conferencing or chat tools. Success in this role relies on managing a steady call flow, multitasking between systems, and maintaining a positive, solution-oriented attitude. This structure provides a dynamic yet supportive environment where you can develop valuable customer service and technical skills.

What are the key skills and qualifications needed to thrive as a work from home customer service representative Verizon?

To thrive as a Work From Home Customer Service Representative at Verizon, you need excellent communication skills, a high school diploma or equivalent, and experience in customer service or a related field. Familiarity with CRM platforms, call center software, and basic troubleshooting tools is often required and valuable for resolving customer issues efficiently. Strong problem-solving abilities, patience, and a customer-focused attitude are key soft skills that set top performers apart. These skills and qualities are critical for providing a positive customer experience, meeting performance metrics, and representing the Verizon brand professionally.

Does Verizon offer work from home jobs?

Verizon offers work from home customer service representative positions that typically involve handling customer inquiries remotely. These roles often require strong communication skills, a reliable internet connection, and the ability to work independently in a virtual environment.

Is Verizon a good company to work for remotely?

Work From Home Customer Service Representatives at Verizon typically enjoy flexible schedules and the ability to work remotely, with the company providing training and support for remote employees. Verizon is generally regarded as a stable employer with competitive pay and benefits, though experiences can vary based on individual roles and locations.

What are popular job titles related to Work From Home Customer Service Representative Verizon jobs in Springfield, IL?

For Work From Home Customer Service Representative Verizon jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Representative Verizon jobs in Springfield, IL look for?

The top searched job categories for Work From Home Customer Service Representative Verizon jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Work From Home Customer Service Representative Verizon jobs?

Cities near Springfield, IL with the most Work From Home Customer Service Representative Verizon job openings:

Work From Home Customer Service Representative Verizon jobs near you
Infographic showing various Work From Home Customer Service Representative Verizon job openings in Springfield, IL as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Springfield, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

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