ZipRecruiter

Log In

2

Work From Home Customer Service Associate Jobs in Michigan

HMG Careers

Work From Home Sales Specialist

Garden, MI · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Associate JobsWork From Home Customer Service Associate JobsWork From Home Customer Service Associate Jobs in Michigan

Work From Home Customer Service Associate information

See Michigan salary details

$7

$14

$23

How much do work from home customer service associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for work from home customer service associate in Michigan is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.78 per hour, depending on experience, location, and employer.

What is a work from home customer service associate?

A Work From Home Customer Service Associate is responsible for assisting customers via phone, chat, or email from a remote location. They answer questions, resolve issues, process orders, and provide general support to ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and proficiency with customer service software. Employees typically need a quiet workspace, a reliable internet connection, and may receive training to familiarize them with company policies and procedures.

What does a work from home customer service associate do?

As a Work From Home Customer Service Associate, your day usually starts by logging into your company's support platform and checking for updates or messages from your supervisor. Throughout the day, you'll handle customer inquiries via phone, email, or chat, resolve issues, document interactions, and escalate complex cases as needed. You may participate in virtual team meetings, receive ongoing training, and have performance goals to meet. While you work independently, you'll regularly collaborate with team members and supervisors through digital communication tools to ensure customers receive timely and accurate assistance.

What are the key skills and qualifications needed to thrive as a work from home customer service associate?

To succeed as a Work From Home Customer Service Associate, you typically need a high school diploma, strong communication skills, and basic computer proficiency. Familiarity with customer relationship management (CRM) software, live chat tools, and call center systems is often required, and companies may provide training for specific platforms. Outstanding time management, problem-solving abilities, and patience are valuable soft skills for excelling in this remote position. These skills ensure that you can effectively address customer inquiries, maintain professionalism, and deliver a seamless support experience from a home-based setting.

What are the most commonly searched types of Work From Home Customer Service jobs in Michigan?

The most popular types of Work From Home Customer Service jobs in Michigan are:

What are popular job titles related to Work From Home Customer Service Associate jobs in Michigan?

For Work From Home Customer Service Associate jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Associate jobs in Michigan look for?

The top searched job categories for Work From Home Customer Service Associate jobs in Michigan are:

What cities in Michigan are hiring for Work From Home Customer Service Associate jobs?

Cities in Michigan with the most Work From Home Customer Service Associate job openings:

Work From Home Customer Service Associate jobs near you
Infographic showing various Work From Home Customer Service Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $31,070 per year, or $14.9 per hour.

Work From Home Member Onboarding Associate - Entry Level

Globe Life American Income Division

Grand Rapids, MI • On-site, Remote

$35K - $48K/yr

Full-time

Medical, Life

Posted 2 days ago

New

Job description

Work From Home Member Onboarding Associate ** Entry Level **
AO | 100% Remote | Flexible Schedule | No Experience Required | Training ProvidedHelp Members. Build Relationships. Grow Your Career From Home.
Are you looking for an entry-level work-from-home opportunity that offers flexibility, professional development, and the ability to build a long-term career?
AO is expanding and seeking motivated, people-focused individuals to join our remote team as Member Onboarding Associates.
In this role, you'll work virtually with new and existing members, helping them understand available benefits, guiding them through the enrollment process, answering questions, and providing ongoing support.
No previous insurance experience is required. We provide training, mentorship, licensing guidance, and continued professional development to help you build the skills needed to succeed.Why You'll Love This Opportunity
• 100% Remote / Work From Home
• Entry Level - No Insurance Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• Training & One-on-One Mentorship
• Residual Income Opportunities
• Leadership & Career AdvancementWhat You'll Do
As a Member Onboarding Associate, you'll help create a professional and supportive experience for members from their initial appointment through enrollment and continued service.Member Onboarding & Support
  • Connect with members through scheduled Zoom and phone appointments
  • Welcome new members and explain the enrollment process
  • Identify individual and family benefit needs
  • Educate members about available life, accident, and supplemental health insurance options
  • Answer questions and explain coverage in clear, easy-to-understand terms
  • Assist eligible members with applications and enrollment
  • Review existing coverage and assist with beneficiary or policy updates
  • Provide ongoing customer service and follow-up
  • Maintain accurate digital records and documentation
  • Build long-term relationships through consistent, professional communication

This position combines customer service, member education, relationship building, and consultative insurance sales.What We Offer
🏠 100% Work From Home
Work remotely from anywhere within the United States. Client appointments, training, coaching, and team communication are handled virtually.
⏰ Flexible Schedule
Build a schedule around your personal and professional goals while maintaining the consistency necessary to serve members successfully.
📞 Qualified Leads - No Cold Calling
Spend your time assisting individuals who have requested information about available benefits. Leads are provided at no cost.
💰 Weekly Pay + Performance Bonuses
Build income through:
  • Weekly commission-based compensation
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.Training Provided - Start With No Insurance Experience
New to insurance? That's okay.
Our training and development program includes:
  • Virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Member onboarding procedures
  • Customer service development
  • Communication and presentation skills
  • Consultative sales training
  • One-on-one mentorship
  • Weekly coaching and workshops
  • Leadership development

You'll have access to experienced mentors and a supportive virtual team as you develop your skills.Benefits & Rewards
Qualifying representatives may have access to:
  • ♥ Health Insurance Reimbursement
  • 🛡 Company-Supported Life Insurance
  • 💵 Renewal & Residual Income Opportunities
  • 🤝 Union Representation & Support
  • 📈 Leadership Development
  • Performance-Based Incentive Travel
  • 🏆 Recognition & Achievement Programs
  • 💻 Virtual Technology & Business Resources

Eligibility and qualification requirements may apply.Who We're Looking For
You don't need an insurance background. We're looking for individuals who bring the right attitude and willingness to learn.
Ideal candidates demonstrate:
  • Strong communication and active-listening skills
  • Friendly and professional personality
  • Customer-service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and personal accountability
  • Strong organization and time-management skills
  • Dependability and consistent work ethic
  • Comfort communicating through Zoom and phone
  • Ability to work independently from home
  • Coachability and openness to feedback
  • Desire to grow professionally and financially

Experience in customer service, retail, hospitality, healthcare, education, administration, banking, military service, call centers, recruiting, or sales can transfer well to this position-but no previous industry experience is required.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop
  • Have reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a professional remote workspace
  • Be comfortable using Zoom and web-based technology
  • Be willing and eligible to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Build More Than an Entry-Level Career
This opportunity is designed for individuals who want room to grow.
As you develop your skills and demonstrate consistent performance, opportunities may include:
Member Onboarding → Client Representation → Mentorship → Team Leadership → Management
Advancement is based on performance, leadership development, and results-not seniority.Interview Process
All interviews are conducted virtually through Zoom, making it easy to explore the opportunity from home.
Qualified applicants will receive additional information about the position, training, licensing process, compensation structure, lead system, and advancement opportunities during the hiring process.Ready to Start Your Remote Career?
If you're looking for an entry-level work-from-home career where you can help people, develop valuable professional skills, enjoy greater schedule flexibility, and build toward long-term growth, we encourage you to apply.
Submit your updated resume and contact information today to be considered.Work From Home. Support Members. Build Your Skills. Grow Your Future. 🚀

Apply