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Work From Home Commission Inbound Call Center Jobs in California

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Your responsibilities will include handling inbound and outbound calls, managing legal contracts ... Engage with customers from various industries, broadening your skillset. * Career Development:

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Your responsibilities will include handling inbound and outbound calls, managing legal contracts ... Engage with customers from various industries, broadening your skillset. * Career Development:

HMG Careers

Work From Home Sales Specialist

Madera, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Muscoy, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

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Call Center Representative I - Part time

MemorialCare Long Beach Medical Center

Fountain Valley, CA • Remote

$20.75/hr

Part-time

Medical

Posted 9 days ago

MemorialCare rating

8.2

Company rating: 8.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

55th of 898 rated healthcare providers

Job description

Title: Call Center Representative/Call Agent I

Location: Fountain Valley

Department: Navigation Center

Status: Full-Time/Predominantly Remote

Shift: This will be a remote position AFTER the onsite training period.  This position is for a Monday thru Thursday schedule 930a-6p and Sunday 930p-6p once training is completed and navigator is working from home.

Pay Range: $20.75/hr - $29.47/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Purpose Statement / Position Summary

To be the first reliable point of contact for Patients, Families and Providers. Providing the Simply Better MemorialCare Experience in every interaction with guests and colleagues.

Essential Functions and Responsibilities of the Job

        Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues. 

        Prioritize service and customer experience within each interaction.

        Ensure unforgettable guest experiences through unmatched service.

        Demonstrates strong guest-focused engagement over the phone, email, and chat.

        Demonstrates effective communication, interpersonal, written and verbal skills.

        Strong organizational skills.

        Must be able to multi-task and maintain calm demeanor.

        Must possess problem resolution and follow through skills.

        Knowledge of managed care and the business segments.

        Knowledge and ability to schedule reservations for patients/family.

        Be at work and be on time.

        Follow company policies, procedures and directives.

        Interact in a positive and constructive manner.

        Prioritize and multitask.

Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Experience

·        1-2 years customer service experience or other related guest-focused engagement preferred.

·        Call center experience necessary in a fast-paced setting.

·        Excellent computer and typing skills are necessary. Use and knowledge of Windows, Microsoft Office, and Outlook (operates PC with speed and accuracy)

·        Some medical terminology preferred.

·        Spanish speaking a plus.

 

Education 

·        High School diploma, GED required.

What MemorialCare employees say

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