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Work From Home Comcast Cable Customer Service Jobs

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

TradeJobsWorkforce

$14.75 - $20.25/hr

Build your future with PayPal Work From Home Customer Service and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate ...

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Work From Home Comcast Cable Customer Service information

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How much do work from home comcast cable customer service jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for work from home comcast cable customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Work From Home Comcast Cable Customer Service job?

A Work From Home Comcast Cable Customer Service job involves assisting Comcast customers remotely with their cable TV, internet, and phone services. Representatives handle inquiries about billing, technical support, service installations, and troubleshooting issues, all from a home office setup. Employees use company-provided software and communication tools to interact with customers via phone, chat, or email. The role requires strong communication skills, problem-solving abilities, and access to reliable internet and a quiet work environment. Comcast typically provides training and necessary equipment for remote work.

How does working from home as a Comcast Cable Customer Service representative differ from an in-office role in terms of support and team collaboration?

As a remote Comcast Cable Customer Service representative, you'll primarily interact with customers via phone, chat, or email from your home office. While you won't have face-to-face interactions with your team, Comcast provides comprehensive virtual training, regular team meetings via video calls, and instant messaging channels to foster collaboration and provide support. Supervisors and experienced agents are readily available for guidance, and the company utilizes digital tools to ensure you stay connected and informed. This structure promotes a sense of teamwork despite physical distance, but it also requires proactive communication and self-motivation to thrive.

What is the difference between Work From Home Comcast Cable Customer Service vs Work From Home Comcast Technical Support?

AspectWork From Home Comcast Cable Customer ServiceWork From Home Comcast Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge preferred
Work EnvironmentCustomer service call centers or home officeTechnical troubleshooting via phone or remote access
Employer & Industry UsageCommonly employed by Comcast for customer support rolesEmployed by Comcast for technical issue resolution
Common Search & Comparison IntentUnderstanding customer service roles and responsibilitiesUnderstanding technical support duties and skills

Work From Home Comcast Cable Customer Service primarily involves assisting customers with billing, account inquiries, and service issues. In contrast, Work From Home Comcast Technical Support focuses on diagnosing and resolving technical problems related to cable, internet, and devices. Both roles require strong communication skills and familiarity with Comcast products, but technical support demands more technical knowledge and troubleshooting skills.

What are the key skills and qualifications needed to thrive as a Work From Home Comcast Cable Customer Service Representative, and why are they important?

To thrive as a Work From Home Comcast Cable Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer troubleshooting is typically required. Patience, active listening, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration.
More about Work From Home Comcast Cable Customer Service jobs
What cities are hiring for Work From Home Comcast Cable Customer Service jobs? Cities with the most Work From Home Comcast Cable Customer Service job openings:
What states have the most Work From Home Comcast Cable Customer Service jobs? States with the most job openings for Work From Home Comcast Cable Customer Service jobs include:
What job categories do people searching Work From Home Comcast Cable Customer Service jobs look for? The top searched job categories for Work From Home Comcast Cable Customer Service jobs are:
Work From Home Comcast Cable Customer Service jobs near you
Infographic showing various Work From Home Comcast Cable Customer Service job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 2% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service - Work at Home

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.

Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.
Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Employment Type: FULL_TIME

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