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How much do work from home call taker jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work from home call taker in the United States is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the work from home call taker position, and why are they important?

A Work From Home Call Taker needs excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is often required, and some employers may prefer prior customer service experience. Strong active listening, patience, and problem-solving abilities help individuals excel in this role. These skills ensure that call takers can efficiently address customer needs and represent the company professionally while working independently from a remote location.

What does a work from home call taker do?

As a Work From Home Call Taker, your day usually involves answering a steady stream of inbound calls, documenting interactions in real time, and assisting customers with questions or troubleshooting issues. You’ll likely follow a structured schedule that may include designated break periods and performance metrics to track productivity. Most call takers work closely with remote supervisors and team members through email, chat, or video meetings, ensuring you stay connected and supported. In addition to handling calls, you may also have responsibilities such as updating customer records or escalating complex issues to other departments. This remote role offers routine and clear expectations while also allowing for collaboration and ongoing support from your team.

What is a work from home call taker?

A Work From Home Call Taker is a remote customer service role where you handle inbound calls from customers. Responsibilities typically include answering questions, providing support, processing orders, or troubleshooting issues. This job requires strong communication skills, a quiet workspace, and a reliable internet connection. Most positions offer flexible schedules and may require specific software or equipment.

More about Work From Home Call Taker jobs
What cities are hiring for Work From Home Call Taker jobs? Cities with the most Work From Home Call Taker job openings:
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Work From Home Call Taker jobs near you
Infographic showing various Work From Home Call Taker job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,197 per year, or $21.7 per hour.

INDIANA only - Work at Home Call Center Representative

InfoCision

North Vernon, IN • Remote

$9/hr

Other

Re-posted 23 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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