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Work From Home Call Taker Jobs in Rochester, NY (NOW HIRING)

HMG Careers

Remote Life Insurance Agent

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Benefits Sales Rep

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

New

HMG Careers

Sales Executive - Remote

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Insurance Agent

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

EAG-LED

Be Seen First

Outside Sales Representative

Rochester, NY · Remote

$50K - $250K/yr

Remote, work from anywhere * Set your own hours * Opportunities coast to coast Inside the portal: * Free training * A simple proven system that doesn't require any selling * Direct access to all our ...

Schnitzer Agency

Life Insurance Sales Agent

Rochester, NY · On-site +1

$30K - $160K/yr

Work from home, flexible schedule, bonus eligible, incentive trips, equity opportunities Pay: * 1099 contractor; commissions only * Part-Time Uncapped Potential: estimated $30,000-$60,000+ / first ...

Nexera

Entry Level Remote Sales Role

Rochester, NY · Remote

$1.5K - $5.3K/wk

Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or part time, you set your hours * Weekly pay * Pay is commission based * Licensing and onboarding support

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How much do work from home call taker jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for work from home call taker in Rochester, NY is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the work from home call taker position, and why are they important?

A Work From Home Call Taker needs excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is often required, and some employers may prefer prior customer service experience. Strong active listening, patience, and problem-solving abilities help individuals excel in this role. These skills ensure that call takers can efficiently address customer needs and represent the company professionally while working independently from a remote location.

What does a work from home call taker do?

As a Work From Home Call Taker, your day usually involves answering a steady stream of inbound calls, documenting interactions in real time, and assisting customers with questions or troubleshooting issues. You’ll likely follow a structured schedule that may include designated break periods and performance metrics to track productivity. Most call takers work closely with remote supervisors and team members through email, chat, or video meetings, ensuring you stay connected and supported. In addition to handling calls, you may also have responsibilities such as updating customer records or escalating complex issues to other departments. This remote role offers routine and clear expectations while also allowing for collaboration and ongoing support from your team.

What is a work from home call taker?

A Work From Home Call Taker is a remote customer service role where you handle inbound calls from customers. Responsibilities typically include answering questions, providing support, processing orders, or troubleshooting issues. This job requires strong communication skills, a quiet workspace, and a reliable internet connection. Most positions offer flexible schedules and may require specific software or equipment.

What are popular job titles related to Work From Home Call Taker jobs in Rochester, NY? For Work From Home Call Taker jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Call Taker jobs in Rochester, NY look for? The top searched job categories for Work From Home Call Taker jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Call Taker jobs? Cities near Rochester, NY with the most Work From Home Call Taker job openings:
Work From Home Call Taker jobs near you
Infographic showing various Work From Home Call Taker job openings in Rochester, NY as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,594 per year, or $21.4 per hour.

Transportation Support Coordinator (Remote) - $865-$1,195 per week

American Logistics Authority

Rochester, NY • On-site, Remote

$1.0K - $1.2K/wk

Full-time

Re-posted 23 days ago

Job description

Transportation Support Coordinator (Remote) - $865-$1,195 per week
Position Summary
The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.
Remote Work Setup
• 100% Work-From-Home
• Flexible hours
• Ideal for people who want to move into dispatching later
Weekly Salary Breakdown
  • $865/week at entry experience
  • $1,195/week for experienced support staff
    Equivalent annual range: $45,000-$62,000/year
What You Do
Driver & Dispatch Assistance
  • Provide drivers with updated instructions, addresses, and appointment times
  • Track ETAs, delays, breakdowns, and HOS considerations
  • Help drivers resolve road issues quickly and professionally
Load Coordination
  • Confirm pickup and delivery appointments
  • Track loads and provide real-time updates to brokers/shippers
  • Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)
Time Management
  • Estimate realistic load/unload times
  • Prevent overscheduling and tight back-to-back appointment windows
Documentation
  • Upload all paperwork into the TMS
  • Track detention, layover, and TONU opportunities
  • Keep clean, accurate load notes
Customer & Broker Communication
  • Send check calls and status updates
  • Notify brokers of changes or delays
  • Maintain positive, professional relationships with shippers/brokers
Skills Needed
  • Clear communication
  • Attention to detail
  • Ability to multitask under pressure
  • Strong organizational skills
  • Basic familiarity with load boards / TMS (training available)
Why This Role Is Perfect for Future Dispatchers
This job teaches the exact skills used by:
• Freight Dispatchers
• Load Planners
• Broker Agents
• Fleet Managers
You learn how to:
  • Communicate with drivers
  • Manage freight
  • Work with brokers
  • Solve real logistics problems

All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.

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