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Work From Home Call Taker Jobs in Rochester, NY (NOW HIRING)

Ballard Agency

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Remote Sales Representative (Must live in New York)

Rochester, NY · Remote

$55K - $90K/yr

In addition to industry-leading online training and working from home, each office conducts real ... We do not cold call, prospect, or sell door to door. There are incredible advancement opportunities.

Vivo HealthStaff

Psychiatry Physician

Rochester, NY · Remote

Work from home; Telecommute * Provide psychiatric treatment services * Treat and prescribe with medication as needed * Part-time/ Full-time hours available Benefits: * Competitive Hourly Rate

Nexera

Entry Level Remote Insurance Sales

Rochester, NY · Remote

$1.5K - $3.2K/wk

Fully remote -- work from anywhere in the U.S. * Flexible schedule -- full-time or part-time, your call * Weekly pay * Pay is only 100% commission * Licensing and onboarding support * Mentorship from ...

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Work From Home Call Taker information

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$21

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How much do work from home call taker jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home call taker in Rochester, NY is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the work from home call taker position, and why are they important?

A Work From Home Call Taker needs excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is often required, and some employers may prefer prior customer service experience. Strong active listening, patience, and problem-solving abilities help individuals excel in this role. These skills ensure that call takers can efficiently address customer needs and represent the company professionally while working independently from a remote location.

What does a work from home call taker do?

As a Work From Home Call Taker, your day usually involves answering a steady stream of inbound calls, documenting interactions in real time, and assisting customers with questions or troubleshooting issues. You’ll likely follow a structured schedule that may include designated break periods and performance metrics to track productivity. Most call takers work closely with remote supervisors and team members through email, chat, or video meetings, ensuring you stay connected and supported. In addition to handling calls, you may also have responsibilities such as updating customer records or escalating complex issues to other departments. This remote role offers routine and clear expectations while also allowing for collaboration and ongoing support from your team.

What is a work from home call taker?

A Work From Home Call Taker is a remote customer service role where you handle inbound calls from customers. Responsibilities typically include answering questions, providing support, processing orders, or troubleshooting issues. This job requires strong communication skills, a quiet workspace, and a reliable internet connection. Most positions offer flexible schedules and may require specific software or equipment.

What are popular job titles related to Work From Home Call Taker jobs in Rochester, NY? For Work From Home Call Taker jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Call Taker jobs in Rochester, NY look for? The top searched job categories for Work From Home Call Taker jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Call Taker jobs? Cities near Rochester, NY with the most Work From Home Call Taker job openings:
Work From Home Call Taker jobs near you
Infographic showing various Work From Home Call Taker job openings in Rochester, NY as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,594 per year, or $21.4 per hour.

Customer Enrollment Representative (Work From Home)

McQuade Organization

Geneseo, NY • Remote

$15.50 - $21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Excellent verbal and written communication skills.
  • Reliable internet connection and a quiet, professional home workspace.
  • Comfortable using Zoom, email, and basic computer applications.

Apply