PR · Remote
$12/hr
Omni Platform Overview - Click to download & review BEFORE starting your application! Set your own ... Contract earnings $12 per hour Pay is determined by your phone call status when assisting customers ...
Quick apply
PR · Remote
$12/hr
Omni Platform Overview - Click to download & review BEFORE starting your application! Set your own ... Contract earnings $12 per hour Pay is determined by your phone call status when assisting customers ...
Guaynabo, PR · On-site +1
$11/hr
Work From Home * Full-Time Employment: Reliable schedule and stability. * Competitive Pay: $11/hour starting on day one. * Pay is $11/hour which may be below your state's minimum wage. Please take ...
Guaynabo, PR · On-site +1
$11/hr
Work From Home * Full-Time Employment: Reliable schedule and stability. * Competitive Pay: $11/hour starting on day one. * Pay is $11/hour which may be below your state's minimum wage. Please take ...
Guaynabo, PR · Remote
$11/hr
Work From Home * Full-Time Employment: Reliable schedule and stability. * Competitive Pay: $11/hour starting on day one. * Pay is $11/hour which may be below your state's minimum wage. Please take ...
Guaynabo, PR · Remote
$11/hr
Work From Home * Full-Time Employment: Reliable schedule and stability. * Competitive Pay: $11/hour starting on day one. * Pay is $11/hour which may be below your state's minimum wage. Please take ...
Guaynabo, PR · On-site +1
$12.10/hr
Work From Home * We are currently hiring for the following shifts : 12:00 PM-9:00 PM, 3:00 PM-12:00 ... Weeks 2-3 call handling with support). * Must maintain an average quiz score of 80%+ and complete ...
Guaynabo, PR · On-site +1
$12.10/hr
Work From Home * We are currently hiring for the following shifts : 12:00 PM-9:00 PM, 3:00 PM-12:00 ... Weeks 2-3 call handling with support). * Must maintain an average quiz score of 80%+ and complete ...
Guaynabo, PR · Remote
$12.10/hr
Work From Home * We are currently hiring for the following shifts : 12:00 PM-9:00 PM, 3:00 PM-12:00 ... Weeks 2-3 call handling with support). * Must maintain an average quiz score of 80%+ and complete ...
Guaynabo, PR · Remote
$12.10/hr
Work From Home * We are currently hiring for the following shifts : 12:00 PM-9:00 PM, 3:00 PM-12:00 ... Weeks 2-3 call handling with support). * Must maintain an average quiz score of 80%+ and complete ...
Guaynabo, PR · On-site +1
$13 - $15/hr
About the Role The Case Review Representative serves as a one-stop shop and intake of all calls ... can work remotely from home the rest of the days. Employees are welcome to work from the office ...
Guaynabo, PR · On-site +1
$13 - $15/hr
About the Role The Case Review Representative serves as a one-stop shop and intake of all calls ... can work remotely from home the rest of the days. Employees are welcome to work from the office ...
Work from home; Telecommute * Choose your own schedule; Flexible hours. * Provide consultations to US veterans to provide NEXUS Letters * Part-time hours available Benefits: * Competitive stipend
Work from home; Telecommute * Choose your own schedule; Flexible hours. * Provide consultations to US veterans to provide NEXUS Letters * Part-time hours available Benefits: * Competitive stipend
Work from home; Telecommute * Provide psychiatric treatment services * Treat and prescribe with medication as needed * Part-time/ Full-time hours available Benefits: * Competitive Hourly Rate
Work from home; Telecommute * Provide psychiatric treatment services * Treat and prescribe with medication as needed * Part-time/ Full-time hours available Benefits: * Competitive Hourly Rate
Guaynabo, PR · On-site +1
About the Role The Case Review Specialist ensures that case documentation is provided by the ... can work remotely from home the rest of the days. Employees are welcome to work from the office ...
Guaynabo, PR · On-site +1
About the Role The Case Review Specialist ensures that case documentation is provided by the ... can work remotely from home the rest of the days. Employees are welcome to work from the office ...
PR · Remote
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work from home and interpret high volume inbound calls. Details of the position: * Work from Home (Must ...
Quick apply
PR · Remote
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work from home and interpret high volume inbound calls. Details of the position: * Work from Home (Must ...
PR · Remote
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work from home and interpret high volume inbound calls. Details of the position: * Work from Home (Must ...
Quick apply
PR · Remote
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work from home and interpret high volume inbound calls. Details of the position: * Work from Home (Must ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
To thrive as a Work From Home Call Reviewer, you need strong attention to detail, analytical listening skills, and often a background in customer service or quality assurance. Familiarity with call recording software, CRM systems, and standard QA tools is commonly required, and some employers may prefer certification in quality monitoring. Excellent written communication, critical thinking, and time management help individuals handle high call volumes and provide actionable feedback. These skills ensure consistent evaluation of call quality, drive improvement in service delivery, and maintain compliance with company standards.
As a Work From Home Call Reviewer, your day typically involves listening to recorded customer service calls, analyzing interactions for adherence to company protocols, and documenting your findings in detailed reports. You'll often use quality assurance checklists and specialized software to rate calls and provide constructive feedback to customer service representatives or teams. Depending on the company's workflow, you may join virtual team meetings or training sessions to discuss trends and share best practices. This role is largely independent but may involve collaboration with supervisors or quality managers to refine evaluation criteria and improve overall service quality. The position requires consistent focus and strong organizational skills to manage your workload from a remote environment.
A Work From Home Call Reviewer listens to and evaluates recorded phone calls to assess quality, compliance, and customer service performance. They provide feedback based on predefined guidelines and may categorize calls based on content. This role helps businesses improve communication strategies and ensure policy adherence. It typically requires attention to detail, good listening skills, and the ability to follow evaluation criteria.
For Work From Home Call Reviewer jobs in Puerto Rico, the most frequently searched job titles are:
The top searched job categories for Work From Home Call Reviewer jobs in Puerto Rico are:
PR • Remote
$12/hr
Full-time
Re-posted 16 days ago
Puerto Rico APR
Please apply from alaptopordesktop.
Three things to DECIDE if contract work is for you:
What Omni looks for in INDEPENDENT Contractors:
Omni Platform Overview - Click to download & review BEFORE starting your application!
Set your own schedule.Get paid.Enjoy the Freelance life.
Work from home
No hassles of commuting
Gain experience in different industries
Competitive pay rates
Overview
As a contractor, you'll interact with customers primarily through inbound phone calls and possibly chat or email, assisting them with all their needs.
Schedule:
Flexible work schedule options available
Majority of work hours are during weekdays and daytime
Opportunity to create a work schedule that works best for you (within client hours of operation)
Earnings & Revenue:
Contract earnings $12 per hour
Pay is determined by your phone call status when assisting customers
Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors:
Exceptional written and verbal communication skills
Proven track record in customer service and delivering outstanding customer care
Keen attention to detail with strong problem-solving skills
Friendly, empathetic tone, and professional demeanor
Self-motivated, proactive, and resourceful mindset
Proficient in using technology, including computer applications and software.
Technology & Equipment Requirements:
Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
Wired USB headset with microphone for clear communication
High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity
Valid and up-to-date antivirus software installed
Smart phone, Android tablet or iPad needed for authentication into client and Omni systems
Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
Work Environment Requirements:
Quiet, uninterrupted space
Organized desk area
Contractual Relationship:The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your contractual relationship with Omni. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.
Sourced by ZipRecruiter
Strategic planning consulting services
51 - 200 Employees
Englewood, CO, US
2016
