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Work From Home Call Monitoring Jobs (NOW HIRING)

Windy City Call Center

$15 - $17/hr

Virtual Call Center Representative We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while ...

Work At Home Job Source

$15 - $60/hr

Work At Home Job Source is seeking a Remote Medical Transcriptionist based in Pelham, NH. This contractor position offers a pay range of $15.00 to $60.00 per audio hour transcribed, allowing for ...

Windy City Call Center

$15 - $17/hr

We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home ...

Scott Merrick

$19/hr

Call Center Agent - Fully Remote/ Work From Home Georgia, Georgia, United States $ 19.00 - 19.00 (US Dollar) Call Center Agent - Fully Remote/ work from home. The role and company: Global Consultancy ...

Integral Resources

$14 - $18.25/hr

WORK FROM HOME*** A call center job you can be proud of! We work to make the country a more equitable, fair, and inclusive place 30 second apply from mobile or computer - no resume needed Don\'t just ...

The Jernigan Agency

WORK FROM HOME

Lakewood, CO · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Evansville, IN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Stamford, CT · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Montrose, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Dothan, AL · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Eugene, OR · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Orange, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Houston, TX · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Manitou Springs, CO · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Asheboro, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

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Work From Home Call Monitoring information

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How much do work from home call monitoring jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for work from home call monitoring in the United States is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.96 per hour, depending on experience, location, and employer.

What is a Work From Home Call Monitoring job?

A Work From Home Call Monitoring job involves listening to customer service or sales calls to ensure quality, compliance, and adherence to company policies. Call monitors evaluate agents' performance, provide feedback, and identify areas for improvement. This role often requires attention to detail, familiarity with customer service standards, and strong communication skills. Many companies use remote call monitors to maintain high-quality interactions without needing an in-office presence.

What are the key skills and qualifications needed to thrive in the Work From Home Call Monitoring position, and why are they important?

Success in Work From Home Call Monitoring requires strong attention to detail, analytical listening skills, and a good understanding of customer service best practices, often supported by a high school diploma or equivalent. Familiarity with call center monitoring software, CRM systems, and sometimes quality assurance (QA) certifications are typically beneficial. Outstanding time management, problem-solving ability, and clear written communication are valuable soft skills for this role. These skills ensure accurate evaluations of calls, actionable feedback for agents, and consistent quality standards, all while working independently from a remote environment.

What are some common challenges faced in work from home call monitoring roles, and how can they be overcome?

One common challenge in work from home call monitoring is staying focused and objective while evaluating a high volume of calls independently. It can also be difficult to provide effective feedback to agents without the benefit of in-person interaction. To overcome these challenges, successful monitors establish structured routines, take regular breaks, and use available collaboration tools to communicate clearly with team members and supervisors. Leveraging company training resources and participating in remote team meetings can also help you stay aligned and engaged while working from home.
More about Work From Home Call Monitoring jobs
What cities are hiring for Work From Home Call Monitoring jobs? Cities with the most Work From Home Call Monitoring job openings:
What states have the most Work From Home Call Monitoring jobs? States with the most job openings for Work From Home Call Monitoring jobs include:
What job categories do people searching Work From Home Call Monitoring jobs look for? The top searched job categories for Work From Home Call Monitoring jobs are:
Work From Home Call Monitoring jobs near you
Infographic showing various Work From Home Call Monitoring job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 25% Part Time, and 8% Contract. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $45,197 per year, or $21.7 per hour.
Work From Home - Virtual Outbound Call Center

Work From Home - Virtual Outbound Call Center

Windy City Call Center

Atlanta, GA • On-site, Remote

$15 - $17/hr

Full-time

PTO

Posted 13 days ago

Job description

Responsive recruiter
We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.
We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.
About the Position
As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.
This is a remote position that requires focus, consistency, and professionalism.
Schedule
• Monday through Friday between 9:00 AM and 7:00 PM Central Time
• One weekend day required (minimum of 4 hours)
• Fixed schedule, but you may build within company hours
Requirements
• Outbound call center experience is required
• Strong communication and listening skills
• Professional and courteous phone presence
• Ability to meet and exceed goals and performance metrics
• Comfortable multitasking between phone conversations and computer systems
• 35 WPM minimum typing speed
• Quick to apply feedback and eager to improve
• Reliable and self-motivated with a positive team attitude
• Able to commit to a consistent Full time work schedule
• Must be a Georgia resident
Pay and Benefits
• $15.00 - $17.00 per hour based on experience
• Pay increase after 30 days of employment
• Paid Time Off (PTO) after 90 days for both full-time and part-time employees
• Paid online training
• Career advancement opportunities - many of our team members have moved into management roles
Home Office and Technical Requirements
You will log into our system from home using your own computer and internet connection. No personal phone is required.
All applicants must meet the following technical requirements:
• High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)
• Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor
• Webcam for virtual meetings and training
• Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers
• Headset provided after hire
If you are excited about this opportunity, we want to hear from you! Applying is quick and easy - click below to get started now. Please fill out this application from the home computer that you would use if you were hired for this position.
By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by email.
Compensation: $15.00 - $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Windy City Call Center LLC
We are headquartered in the northwest suburbs of Chicago and are experiencing exceptional growth. This position will be a part of the Windy City Call center team which is one of the fastest growing parts of our business. We support our clients with inbound and outbound call center services in education, home improvement, insurance and other business verticals. Our clients utilize our seasoned representatives to make outbound calls on their behalf to qualify the inquiries they receive from any number of sources. We call verify these leads and transfer the interested prospects to their call centers.
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