ZipRecruiter

Log In

2

Work From Home Call Center Back Office Jobs in Rochester, NH

previous page

Showing results 41-60

All JobsCall Center Back Office JobsWork From Home Call Center Back Office JobsWork From Home Call Center Back Office Jobs in Rochester, NH

Work From Home Call Center Back Office information

See Rochester, NH salary details

$10

$17

$24

How much do work from home call center back office jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for work from home call center back office in Rochester, NH is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Call Center Back Office vs Work From Home Customer Service Representative?

AspectWork From Home Call Center Back OfficeWork From Home Customer Service Representative
Primary RoleHandling administrative and support tasks for call center operationsAssisting customers directly with inquiries and support
Required SkillsData entry, CRM software, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentHome office, often with team collaboration toolsHome office, direct customer interaction
Common CertificationsNone typically required, but CRM or admin courses helpfulCustomer service certifications optional but beneficial

Work From Home Call Center Back Office roles focus on administrative support within call centers, while Work From Home Customer Service Representatives interact directly with customers. Both roles require strong communication skills and can be performed remotely, but their daily tasks and focus differ significantly.

What job categories do people searching Work From Home Call Center Back Office jobs in Rochester, NH look for?

The top searched job categories for Work From Home Call Center Back Office jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Work From Home Call Center Back Office jobs?

Cities near Rochester, NH with the most Work From Home Call Center Back Office job openings:

Work From Home Call Center Back Office jobs near you

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Portsmouth, NH • Remote

$18.50/hr

Full-time

Re-posted 23 days ago

Job description

JOB TITLE:                          Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)

DEPARTMENT:                  Operations          

REPORTS TO:                     Supervisor     

FLSA STATUS:                    Non-Exempt                                                     

 

OUR GUIDING PRINCIPLES:  

Make every interaction Count 

Act with Respect and Integrity 

Demonstrate Passion for Continuous Improvement 

Be Worth of Trust from all Stakeholders 
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER

Apply