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Work From Home Bilingual Customer Service Jobs in Boca Raton, FL

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

Earn Haus

Work from Home

Pompano Beach, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

West Palm Beach, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Green Acres, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Hollywood, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Miami Gardens, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Boynton Beach, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

West Palm Beach, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Fort Lauderdale, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Plantation, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

West Palm Beach, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Delray Beach, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

West Palm Beach, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Hollywood, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Lake Worth, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Fort Lauderdale, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Boynton Beach, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

West Palm Beach, FL · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

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All JobsWork From Home Bilingual Customer Service JobsWork From Home Bilingual Customer Service Jobs in Boca Raton, FL

Work From Home Bilingual Customer Service information

See Boca Raton, FL salary details

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$16

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How much do work from home bilingual customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for work from home bilingual customer service in Boca Raton, FL is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Bilingual Customer Service Representative, and why are they important?

To thrive as a Work From Home Bilingual Customer Service Representative, you need proficiency in two or more languages, strong communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and online chat tools is often required. Exceptional listening skills, patience, problem-solving ability, and self-motivation are standout soft skills for this remote position. These competencies are crucial to deliver efficient, high-quality customer support across diverse populations while working independently from home.

What are some common challenges faced by Work From Home Bilingual Customer Service representatives, and how can they be managed?

Work From Home Bilingual Customer Service representatives often encounter challenges such as managing distractions at home, handling a high volume of diverse customer inquiries in multiple languages, and staying motivated without in-person supervision. To manage these challenges, it's important to set up a dedicated, quiet workspace, establish a clear daily routine, and leverage digital communication tools to stay connected with your team. Regular training and collaboration with colleagues can also help you stay updated on best practices and company policies.

What are Work From Home Bilingual Customer Service jobs?

Work From Home Bilingual Customer Service jobs involve assisting customers over the phone, chat, or email in two or more languages, all while working remotely. Employees in these roles handle inquiries, resolve issues, and provide product or service information to clients from diverse backgrounds. They are valued for their language skills, allowing companies to support a wider range of customers globally. These positions typically require fluency in specific languages, strong communication skills, and a reliable internet connection.

What is the difference between Work From Home Bilingual Customer Service vs Work From Home Bilingual Technical Support?

AspectWork From Home Bilingual Customer ServiceWork From Home Bilingual Technical Support
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma; technical knowledge; bilingual proficiency
Work EnvironmentCustomer service call centers, remoteTechnical support centers, remote
Industry UsageRetail, telecom, service providersIT, software, hardware companies
Common Search IntentCustomer service roles, remote bilingual jobsTechnical support roles, remote bilingual tech jobs

While both roles require bilingual skills and remote work environments, Work From Home Bilingual Customer Service focuses on assisting customers with general inquiries, whereas Work From Home Bilingual Technical Support involves troubleshooting technical issues. The choice depends on your technical expertise and career interests.

What job categories do people searching Work From Home Bilingual Customer Service jobs in Boca Raton, FL look for? The top searched job categories for Work From Home Bilingual Customer Service jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Work From Home Bilingual Customer Service jobs? Cities near Boca Raton, FL with the most Work From Home Bilingual Customer Service job openings:
Work From Home Bilingual Customer Service jobs near you

Customer Service Representative (Work from Home/Hybrid)

Centah Inc

Fort Lauderdale, FL • On-site, Remote

$14.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded.**
Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America's largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah's industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah's Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
  • Answer incoming calls and respond to customer's requests
  • Ability to work in a fast paced environment.
  • Book appointments for members with a high degree of data accuracy
  • Maintain excellent written and verbal communication skills on a consistent basis
  • Identify and escalate issues to supervisors
  • Responsible for adapting to fast changing guidelines with customers
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines

Requirements
General Requirements:
  • High school graduate or G.E.D.
  • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
  • Excellent oral and written communication skills
  • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
  • Ability to type at least 25 words per minute is preferred
  • Experience in providing exceptional customer service and maintaining established quality requirements
  • Must be able to pass a background check

Performance Requirements (**MUST READ**):
  • Average Talk Time: Less than 4 minutes per call while resolving customer issues.
  • Call Conversion Ratio: Require a 60%+ lead to call ratio.
  • Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner.
  • Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences.
  • QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly.
  • Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment.
  • Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations.
  • Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch.
  • Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed.

Benefits
  • Opportunity to continue working from home in our post-pandemic workplace
  • Retention bonus at both the 6 month and 1 year mark
  • Eligible for Medical, Dental, and Vision after 60 days of continuous employment
  • $15,000 Life Insurance (Company Paid)
  • 401K plan eligibility after 1 year of service w/company match of up to 4%
  • Paid Time Off - Earn 10 days per year after 90-day probationary period
  • Monthly Incentive Bonus Plan (up to $300)
  • Weekly/monthly gift card drawings/contests for meeting goals
  • Career learning and development programs
  • Casual dress code
  • Salary: $14.50/hour

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Next steps:
If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for a phone interview.

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