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Work From Home Amazon Customer Service Jobs in Virginia

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Virginia Beach, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

IQVIA

Work from Home

Richmond, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

The Jernigan Agency

WORK FROM HOME

Richmond, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

The Jernigan Agency

WORK FROM HOME

Fredericksburg, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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Work From Home Amazon Customer Service information

See Virginia salary details

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How much do work from home amazon customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for work from home amazon customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a work from home Amazon customer service representative?

A Work From Home Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and technical support through phone, chat, or email. Employees work remotely and are expected to provide high-quality customer service while following company policies. The role requires strong communication skills, problem-solving abilities, and a quiet workspace. Amazon provides necessary training and equipment, though employees may need a reliable internet connection. Flexible scheduling may be available depending on the position and location.

What does a work from home Amazon customer service representative do?

A typical day involves logging into Amazon's remote support platform, handling customer inquiries via phone, chat, or email, and resolving a variety of issues such as order tracking, returns, and account questions. You may participate in virtual team meetings, receive daily updates on policies or promotions, and access resources to assist with complex questions. Representatives are expected to maintain productivity and quality standards while working independently from home, but support from supervisors and team leads is always available. This role offers a dynamic environment, with opportunities for professional development and advancement into specialized or supervisory positions over time.

What are the key skills and qualifications needed for a work from home Amazon customer service representative?

To thrive as a Work From Home Amazon Customer Service representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, cloud-based telephony tools, and secure remote work environments is often required. Strong interpersonal skills, patience, and the ability to work independently make candidates stand out in this position. These competencies ensure efficient handling of customer inquiries, uphold service quality, and foster a positive experience for both customers and the company.

Does Amazon really offer work from home Amazon Customer Service jobs?

Yes, Amazon offers remote customer service positions that allow employees to work from home. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. Amazon's work from home customer service jobs are available in various regions and often include flexible schedules.

Does work from home Amazon customer service work from home?

Yes, Amazon customer service roles often offer work-from-home options, allowing employees to handle customer inquiries remotely using company-provided tools and systems. These positions typically require a reliable internet connection, a quiet work environment, and good communication skills. Availability of remote work may vary by location and specific job requirements.

What are popular job titles related to Work From Home Amazon Customer Service jobs in Virginia?

For Work From Home Amazon Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Work From Home Amazon Customer Service jobs in Virginia look for?

The top searched job categories for Work From Home Amazon Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Work From Home Amazon Customer Service jobs?

Cities in Virginia with the most Work From Home Amazon Customer Service job openings:

Work From Home Amazon Customer Service jobs near you
Infographic showing various Work From Home Amazon Customer Service job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, 3% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service - Work at Home

Hampton, VA • Remote

ibex
See more jobs at ibexexternal

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Apply