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Work From Home 211 Operator Jobs in Riverside, CA

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

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Showing results 1-20

Work From Home 211 Operator information

See Riverside, CA salary details

$14

$26

$41

How much do work from home 211 operator jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for work from home 211 operator in Riverside, CA is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $28.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home 211 Operator, and why are they important?

To thrive as a Work From Home 211 Operator, you generally need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and databases is typically required, and some employers may prefer certifications in customer service or crisis intervention. Compassion, patience, and the ability to remain calm under pressure are essential soft skills for assisting callers in need. These abilities ensure accurate information delivery and effective support, which are vital for helping individuals navigate community resources during stressful situations.

How does a Work From Home 211 Operator typically collaborate with supervisors and team members while working remotely?

As a Work From Home 211 Operator, you’ll regularly communicate with supervisors and peers through digital platforms such as chat, email, and video conferencing. Team meetings are often held virtually to discuss updates, share resources, and provide support for challenging calls. Operators also participate in ongoing training and feedback sessions to ensure consistent service quality. Despite working remotely, you’ll have access to a supportive network and can easily reach out to supervisors or colleagues when assistance is needed.

What is the difference between Work From Home 211 Operator vs Customer Service Representative?

AspectWork From Home 211 OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-based call center settingRemote or in-office customer support environment
Industry UsagePublic service, non-profit, government helplinesRetail, telecom, banking, and various sectors
Job FocusProviding information and assistance for community resourcesHandling customer inquiries, complaints, and support

Work From Home 211 Operators primarily assist callers with community resources and public services, often working for government or non-profit organizations. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and require similar credentials, their focus and employer types differ significantly.

What is a Work From Home 211 Operator?

A Work From Home 211 Operator is a remote professional who answers calls and messages from individuals seeking information or assistance with community services. They provide referrals and support for needs such as housing, food, healthcare, mental health services, and disaster relief. Working from home, these operators use specialized databases to connect callers with local resources and ensure confidentiality and empathy during interactions. Their role is essential in helping people navigate complex social services, especially in times of crisis.
What are popular job titles related to Work From Home 211 Operator jobs in Riverside, CA? For Work From Home 211 Operator jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Work From Home 211 Operator jobs? Cities near Riverside, CA with the most Work From Home 211 Operator job openings:
Infographic showing various Work From Home 211 Operator job openings in Riverside, CA as of July 2026, with employment types broken down into 83% Full Time, 7% Part Time, and 10% Contract. Highlights an 3% Hybrid, and 97% Remote job distribution, with an average salary of $54,837 per year, or $26.4 per hour.
Sales Professional (Remote)

Sales Professional (Remote)

American Income Life

San Bernardino, CA • Remote

Contractor

Medical, Life

Re-posted 29 days ago


American Income Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

145th of 281 rated insurance


Job description

Work from anywhere in the U.S. Build something real.

At Globe Life American Income Division, we believe your career should fit your life, not the other way around. We're looking for driven, people-first individuals who want unlimited earning potential, growth opportunities, and to help make a genuine difference for families across the country. The best part? You can do it all remotely.

Why American Income?

  • Remote Opportunities: Work from home, with the flexibility to build your own schedule
  • Unlimited Earning Potential: Your performance can create the opportunity to earn more
  • Performance Rewards: You can qualify for incentive trips, exclusive event tickets, and bonus opportunities
  • Real Career Growth: Have the opportunity to advance based on performance with training and support along the way
  • A Mission That Matters: Help families protect what matters most through tailored insurance solutions

What You'll Do

  • As an independent contractor, you’ll build and maintain meaningful client relationships while offering personalized insurance solutions
  • Many agents are able to complete state licensing through external training programs in as little as 10 days
  • Define your personal performance goals with support from your team

What We're Looking For

  • High school diploma or equivalent required; business or sales background is a plus
  • Strong communicator with a natural ability to connect with people
  • Self-motivated and comfortable working in a performance-based environment
  • Previous sales or customer service experience is helpful, but not required
  • Basic computer proficiency preferred; CRM experience is a bonus

Who We Are

American Income Life Insurance Company has spent generations helping protect working families with life, accident, and supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco, Texas, American Income is a trusted provider of supplemental life insurance to labor unions, credit unions, and associations. We continue to grow because of one thing: our people.

Your next chapter starts here. Apply today and let's talk about how Globe Life American Income Division can help you build a new career.

Benefits To You

With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home.


What American Income Life Insurance employees say

Pay

Hours and flexibility

Workplace

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