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Wisely Customer Service Jobs (NOW HIRING)

Customer Service Representative

Albany, NY · On-site

$16 - $21.50/hr

Customer Service Rep Location: Albany, NY Duration: 6 Months Responsibilities: Fulfill company ... wisely. Computer literate; Intermediate level skills with MS Office, including Word, Excel, and ...

Customer Service Agent

Hebron, KY · On-site

$17 - $19/hr

Customer Service Agent Hebron, KY Customer Service Representative (Full-Time) Location: SIXT Rent a ... DailyPay & Wisely Pay Options * Service Awards * Career advancement opportunities within the Tom ...

Customer Service Agent

Hebron, KY · On-site

$17 - $19/hr

Customer Service Agent Hebron, KY Customer Service Representative (Full-Time) Location: SIXT Rent a ... DailyPay & Wisely Pay Options * Service Awards * Career advancement opportunities within the Tom ...

... service and support to customers through phone and email interactions and/or order processing ... Wisely plan for your future with our 401k Matching plan beginning on Day One * Supporting your ...

Customer Service Representative

Evansville, IN

$15.25 - $20.75/hr

... wisely, after considering alternative courses of action.  Handle conflict effectively.  ... Skills Customer service, Support, Call center, microsoft excel, outlook, sap Top Skills Details ...

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Showing results 1-20

Wisely Customer Service information

See salary details

$28.5K

$53.6K

$75.5K

How much do wisely customer service jobs pay per year?

As of Aug 26, 2026, the average yearly pay for wisely customer service in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a Wisely Customer Service representative?

Wisely Customer Service representatives are professionals who assist users of the Wisely pay card and financial products with inquiries, account management, and problem resolution. They handle tasks such as answering questions about account balances, resolving transaction issues, helping with card activation, and providing guidance on using Wisely features. Their goal is to ensure customers have a positive experience and that any issues are resolved quickly and efficiently.

What are the key skills and qualifications needed to thrive as a Wisely Customer Service representative?

To thrive as a Wisely Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, payment card processing tools, and support ticketing platforms is typically required. Patience, empathy, and the ability to stay calm under pressure are crucial soft skills for effectively assisting customers. These skills and qualities are important to ensure customer satisfaction, resolve issues efficiently, and maintain a positive brand reputation.

What are some common challenges Wisely Customer Service representatives face, and how can they effectively address them?

Wisely Customer Service representatives often encounter challenges such as resolving complex payment issues, handling high call volumes during peak periods, and assisting customers with account security concerns. To address these effectively, team members are trained to use robust troubleshooting protocols, maintain up-to-date product knowledge, and communicate with clarity and empathy. Collaborative support from supervisors and colleagues, as well as access to comprehensive knowledge bases, helps representatives deliver accurate and timely solutions, ensuring a positive customer experience.

What is the difference between Wisely Customer Service vs Call Center Representative?

AspectWisely Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; communication skills
Work EnvironmentOffice or remote; customer supportCall centers; inbound/outbound calls
Industry UsageFinancial services, retail, tech companiesTelecommunications, retail, healthcare

Wisely Customer Service roles focus on assisting customers with financial products or services, often requiring specific industry knowledge. Call Center Representatives handle inbound or outbound calls across various industries, emphasizing communication skills. While both roles involve customer interaction, Wisely Customer Service positions typically require more specialized knowledge related to financial services, whereas Call Center Representatives may have broader industry applications.

More about Wisely Customer Service jobs

What cities are hiring for Wisely Customer Service jobs?

Cities with the most Wisely Customer Service job openings:

Infographic showing various Wisely Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Service Representative

Axelon

Albany, NY • On-site

$16 - $21.50/hr

Other

Re-posted 18 days ago


Job description

Customer Service Rep

Location: Albany, NY

Duration: 6 Months

Responsibilities:

Fulfill company estimates and orders for various corporate documents retrievals and filings.

Collaborate with team members to complete all project requests in a timely, accurate, and efficient manner.

Provide direct support to and collaboration with other corporate team members.

Respond to and resolve incoming vendor requests, queries, issues, and concerns via phone and email.

Manage the order process alongside other corporate team members, from initial request through processing, and during follow-up investigations and order fulfillment.

Obtain certificates of status with both the state and/or revenue departments, conduct name availability and status searches, produce verbal bring-down reports, file/track name reservations and registrations, and obtain copies of miscellaneous public record documents.

Handle corporate filings including, but not limited to the preparation, review, and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, and annual reports.

Perform any other duties of similar or lesser nature as required.

Requirements:

Must be a positive team player and effectively communicate with colleagues and clients.

Ability to multi-task, accept directions well, possess strong attention to detail, and manage time wisely.

Computer literate; Intermediate level skills with MS Office, including Word, Excel, and Outlook are required.

Self-directed and able to work efficiently with minimal supervision.

Excellent attendance and punctuality.

Strong critical thinking and problem-solving skills are required.

Able to work in a fast-paced, high-energy environment.

Ensure superior customer service is always provided and maintain a high level of professionalism.

Knowledge of general corporate services and/or willingness to learn.


Axelon logo

About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

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