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Wisely Customer Service Jobs (NOW HIRING)

Sixt Rent

Customer Service Agent

Hebron, KY · On-site

$17 - $19/hr

Customer Service Representative (Full-Time) Location: SIXT Rent a Car - Cincinnati/Northern ... DailyPay & Wisely Pay Options * Service Awards * Career advancement opportunities within the Tom ...

Tesoro Group

Leasing Specialist

Madison, WI · On-site

$20 - $24/hr

Time management skills and ability to prioritize wisely * Customer Service Orientation * Strong sales background * Knowledge of state law as it relates to fair housing Qualifications and Experience:

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$53.6K

$75.5K

How much do wisely customer service jobs pay per year?

As of Jul 15, 2026, the average yearly pay for wisely customer service in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are some common challenges Wisely Customer Service representatives face, and how can they effectively address them?

Wisely Customer Service representatives often encounter challenges such as resolving complex payment issues, handling high call volumes during peak periods, and assisting customers with account security concerns. To address these effectively, team members are trained to use robust troubleshooting protocols, maintain up-to-date product knowledge, and communicate with clarity and empathy. Collaborative support from supervisors and colleagues, as well as access to comprehensive knowledge bases, helps representatives deliver accurate and timely solutions, ensuring a positive customer experience.

What are Wisely Customer Service representatives?

Wisely Customer Service representatives are professionals who assist users of the Wisely pay card and financial products with inquiries, account management, and problem resolution. They handle tasks such as answering questions about account balances, resolving transaction issues, helping with card activation, and providing guidance on using Wisely features. Their goal is to ensure customers have a positive experience and that any issues are resolved quickly and efficiently.

What are the key skills and qualifications needed to thrive as a Wisely Customer Service representative, and why are they important?

To thrive as a Wisely Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, payment card processing tools, and support ticketing platforms is typically required. Patience, empathy, and the ability to stay calm under pressure are crucial soft skills for effectively assisting customers. These skills and qualities are important to ensure customer satisfaction, resolve issues efficiently, and maintain a positive brand reputation.

What is the difference between Wisely Customer Service vs Call Center Representative?

AspectWisely Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; communication skills
Work EnvironmentOffice or remote; customer supportCall centers; inbound/outbound calls
Industry UsageFinancial services, retail, tech companiesTelecommunications, retail, healthcare

Wisely Customer Service roles focus on assisting customers with financial products or services, often requiring specific industry knowledge. Call Center Representatives handle inbound or outbound calls across various industries, emphasizing communication skills. While both roles involve customer interaction, Wisely Customer Service positions typically require more specialized knowledge related to financial services, whereas Call Center Representatives may have broader industry applications.

More about Wisely Customer Service jobs
What cities are hiring for Wisely Customer Service jobs? Cities with the most Wisely Customer Service job openings:
What job categories do people searching Wisely Customer Service jobs look for? The top searched job categories for Wisely Customer Service jobs are:
Wisely Customer Service jobs near you
Infographic showing various Wisely Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Service Agent

Sixt Rent - a - Car (CVG Airport)

Hebron, KY • On-site

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Customer Service Representative (Full-Time)

Location: SIXT Rent a Car – Cincinnati/Northern Kentucky International Airport (CVG)
Company: Tom Wood Group
Employment Type: Full-Time
Pay: $17.00–$19.00/hour (based on experience)

Available Shifts:

  1. Sunday–Thursday: 7:30 AM – 3:00 PM

  2. Friday–Monday (4-day workweek):

    • Friday & Saturday: 7:30 AM – 5:00 PM

    • Sunday & Monday: 9:30 AM – 7:00 PM

  3. Monday–Friday: 1:30 PM – 9:00 PM

Job Summary:

SIXT Rent a Car, a proud member of the Tom Wood Group, is seeking enthusiastic and customer-focused Customer Service Representatives to join our full-time team at the Cincinnati Airport location. This role is ideal for individuals who enjoy working with people, problem-solving, and thriving in a fast-paced environment while delivering a seamless rental experience.

Key Responsibilities:

  • Greet customers in a friendly and professional manner and assist with the rental process

  • Process reservations, modifications, and vehicle returns

  • Educate customers on rental terms, vehicle features, insurance options, and available upgrades

  • Conduct vehicle walk arounds before and after rentals to document vehicle condition

  • Resolve customer questions, concerns, or complaints with professionalism

  • Coordinate with operations to ensure vehicle availability and efficient workflow

  • Maintain a clean and organized counter/work area

  • Adhere to all company policies, safety procedures, and customer service standards

Qualifications:

  • High school diploma or equivalent required

  • Prior customer service experience preferred (hospitality, retail, or automotive a plus)

  • Strong verbal and written communication skills

  • Positive attitude with a professional and courteous demeanor

  • Ability to remain calm and solution-focused in a fast-paced environment

  • Strong attention to detail and organizational skills

  • Valid driver’s license with a clean driving record

  • Comfortable working indoors and outdoors in all weather conditions

  • Ability to stand or walk for extended periods and lift up to 30 lbs

Compensation & Benefits:

Pay: $17.00–$19.00/hour

Benefits Include:

  • Paid Time Off (PTO) & Vacation

  • Paid Holidays

  • Medical, Dental & Vision Insurance

  • 401(k) with Company Match

  • Life & Disability Insurance

  • Training & Career Development

  • Tuition Reimbursement

  • DailyPay & Wisely Pay Options

  • Service Awards

  • Career advancement opportunities within the Tom Wood Group

About Tom Wood Group:

Family-owned and locally operated for over 50 years, the Tom Wood Group operates automotive dealerships and rental services across the Midwest and New Zealand. Our culture is built on our core values:

  • Humbly Confident

  • Passionately Driven

  • Sincere Desire to Help Others

  • Uncompromising Integrity

Pre-Employment Requirements:

Offers of employment are contingent upon successfully passing:

  • Criminal background check

  • Motor vehicle record review

  • Social Security number verification

  • Drug screening

Tom Wood Group is an Equal Opportunity Employer.

Apply