ZipRecruiter

Log In

1

Wireless Retail Associate Jobs in San Ramon, CA (NOW HIRING)

AT and T

Retail Sales Consultant

Pleasanton, CA · On-site

$62K/yr

... like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! Ready to join our sales team? Apply today ...

AT&T

Retail Sales Consultant

San Jose, CA · On-site

$13K/mo

... like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! Ready to join our sales team? Apply today ...

AT&T

Retail Sales Consultant

El Cerrito, CA · On-site

$21.43 - $24.95/hr

... like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! Ready to join our sales team? Apply today ...

MarketSource, Inc

Retail Sales Representative

Hayward, CA · On-site

$16.50 - $22/hr

Engaging in side-by-side selling with retail associates * Participating in in-store promotions, and coordinating with appropriate personnel * Participating in wireless sales events in retailer ...

MarketSource, Inc

Retail Sales Representative

Fremont, CA · On-site

$16.50 - $22/hr

Engaging in side-by-side selling with retail associates * Participating in in-store promotions, and coordinating with appropriate personnel * Participating in wireless sales events in retailer ...

AT and T

Retail Sales Consultant

Oakland, CA · On-site

$62K/yr

... like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! Ready to join our sales team? Apply today ...

AT and T

Retail Sales Consultant

El Cerrito, CA · On-site

$62K/yr

... like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! Ready to join our sales team? Apply today ...

next page

Showing results 1-20

All JobsWireless Retail Associate JobsWireless Retail Associate Jobs in San Ramon, CA

Wireless Retail Associate information

What are the key skills and qualifications needed to thrive as a Wireless Retail Associate, and why are they important?

To thrive as a Wireless Retail Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device activation tools is essential. Exceptional communication, active listening, and customer service skills make someone stand out in this role. These skills ensure effective customer interactions, drive sales, and create positive experiences that foster repeat business in a competitive retail environment.

What are Wireless Retail Associates?

Wireless Retail Associates are customer service professionals who work in stores that sell wireless devices and services, such as smartphones, tablets, and related accessories. They assist customers by answering questions about products, demonstrating device features, processing sales, and helping with account activations or troubleshooting. These associates also stay informed about the latest technologies and promotions to provide accurate information. Their role is essential in ensuring a positive customer experience and meeting store sales goals.

What is the difference between Wireless Retail Associate vs Sales Associate?

AspectWireless Retail AssociateSales Associate
CredentialsHigh school diploma or equivalent; product knowledgeHigh school diploma or equivalent; sales skills
Work EnvironmentRetail stores, telecom outletsRetail stores, various industries
Employer & IndustryWireless carriers, electronics retailersVarious retail sectors
Primary FocusProduct knowledge, customer service, technical supportCustomer engagement, product promotion, sales

Wireless Retail Associates primarily focus on assisting customers with wireless products, providing technical support, and explaining service plans. Sales Associates have a broader retail role, emphasizing customer engagement and product sales across various industries. While both roles require strong communication skills and retail experience, Wireless Retail Associates specialize in telecom products and services.

What are some common challenges faced by Wireless Retail Associates, and how can they be effectively managed?

Wireless Retail Associates often encounter challenges such as meeting sales targets, staying updated with rapidly changing technology, and addressing diverse customer needs. To manage these effectively, associates benefit from continuous product training, strong teamwork, and proactive communication with management. Building rapport with customers and developing problem-solving skills can also help in handling difficult situations and ensuring customer satisfaction. Many stores offer mentorship programs and regular briefings to keep associates informed and supported.
What are popular job titles related to Wireless Retail Associate jobs in San Ramon, CA? For Wireless Retail Associate jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Wireless Retail Associate jobs in San Ramon, CA look for? The top searched job categories for Wireless Retail Associate jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Wireless Retail Associate jobs? Cities near San Ramon, CA with the most Wireless Retail Associate job openings:
Wireless Retail Associate jobs near you
Wireless Retail Sales Associate CONCORD | 5438 Ygnacio Valley Rd Avg. All in $30 Spanish speaking

Wireless Retail Sales Associate CONCORD | 5438 Ygnacio Valley Rd Avg. All in $30 Spanish speaking

Arch Telecom

Concord, CA • On-site

$19.18 - $30/hr

Full-time

Medical

Posted 8 days ago

Job description

We're a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand!
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
  • Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

Approaching service and sales needs with patience, honesty, and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
  • How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!
  • Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
  • How were redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
  • Successfully identify and handoff small business leads.
  • Develop strong peer relationships where we are all accountable for the companys success.
  • Be willing to have a good time while providing first class customer experience

The ideal candidate will bring:
  • A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
  • Effective at balancing customer experience and performance goals.
  • 6 months of customer service and/or sales experience, Retail environment preferred

Whats in it for you?
  • Employee Stock Ownership Program (ESOP)
  • Competitive hourly pay
  • Uncapped commission earnings
  • Automatic raises when reaching attainable milestones
  • Exciting opportunities for career advancement
  • A culture of care & excellence
  • Discounted T-Mobile Cell Phone Plan
  • Health Benefits for Full Time Employees
  • BONUSES: Monthly sales incentive programs, contests, rewards and more.

What must haves do you need?
  • Be at least 18 years of age
  • High school degree or GED
  • Ability to stand for long periods of time
  • Ability to lift objects weighing up to 25lbs
  • Reliable transportation
  • Full Time (40 hours) or Part Time (20+ hours) availability

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
IND2

Apply