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Verizon Jobs in San Ramon, CA (NOW HIRING)

At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is ...

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Verizon information

See San Ramon, CA salary details

$5

$20

$26

How much do verizon jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for verizon in San Ramon, CA is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.37 per hour, depending on experience, location, and employer.

Is it hard to get hired by Verizon?

Getting hired by Verizon can be competitive, as the company often looks for candidates with relevant skills, customer service experience, and technical knowledge. The hiring process typically involves multiple interviews and assessments, and having certifications or prior industry experience can improve your chances.

What is the typical team structure for customer service representatives at Verizon, and how do they collaborate with other departments?

At Verizon, customer service representatives (CSRs) typically work within specialized teams focused on specific service areas, such as wireless, Fios, or business solutions. CSRs regularly collaborate with technical support, billing, and sales departments to resolve customer issues efficiently. Team members often use shared communication platforms and participate in regular meetings to discuss challenges and share updates. This collaborative structure not only supports high-quality customer service but also provides opportunities for CSRs to learn from other departments and advance their careers within the company.

How do I apply for a job at Verizon?

To apply for a job at Verizon, visit the Verizon Careers website and search for available positions by location, department, or role. You can create an account, submit your resume, and complete the online application process, which may include assessments or interviews depending on the position.

What is a Verizon employee and what do they do?

A Verizon employee works for Verizon Communications, one of the largest telecommunications companies in the United States. Verizon employees can work in various roles, including customer service, sales, network engineering, IT, marketing, and more. Their primary responsibilities depend on their position but often involve supporting customers, maintaining network infrastructure, developing new technology, and ensuring high-quality communications services. Working at Verizon typically offers opportunities for career growth, training, and benefits.

How much does Verizon get paid hourly?

The hourly pay for Verizon employees varies by role, location, and experience, but entry-level positions typically start around $15 to $20 per hour. Customer service and retail roles often fall within this range, with higher wages for technical or specialized positions. Compensation may also include benefits and opportunities for overtime or bonuses.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Representative, and why are they important?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Empathy, patience, and active listening help representatives build rapport and resolve customer issues effectively. These skills ensure excellent customer experiences, boost satisfaction, and support Verizon's reputation for quality service.

What is the difference between Verizon vs Verizon Customer Service Representative?

AspectVerizonVerizon Customer Service Representative
Primary RoleTelecommunications provider offering wireless, internet, and TV servicesCustomer support and assistance for Verizon products and services
Required CredentialsVaries by position; often includes technical or sales certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentCorporate offices, retail stores, call centers, field serviceCall centers, retail stores, remote support
Industry UsageTelecommunications and technologyCustomer service within the telecommunications industry

Verizon encompasses a broad range of roles within the telecommunications industry, including technical, sales, and support positions. In contrast, a Verizon Customer Service Representative specifically focuses on assisting customers with their service inquiries, troubleshooting, and account management. While both roles may require communication skills, the representative role is more customer-facing and service-oriented, often requiring less technical certification than other Verizon positions.

Why is Verizon laying off 15,000 people?

Verizon announced plans to lay off approximately 15,000 employees as part of a restructuring effort to reduce costs and improve operational efficiency. The layoffs primarily affect corporate and administrative roles, and the company is focusing on streamlining its workforce while investing in network infrastructure and technology upgrades.
What are popular job titles related to Verizon jobs in San Ramon, CA? For Verizon jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Verizon jobs in San Ramon, CA look for? The top searched job categories for Verizon jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Verizon jobs? Cities near San Ramon, CA with the most Verizon job openings:
Infographic showing various Verizon job openings in San Ramon, CA as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,093 per year, or $20.2 per hour.

Small Business Account Manager Verizon

Wireless Plus - Verizon Authorized Retailer

San Francisco, CA • On-site

$100K - $130K/yr

Full-time

Dental, Retirement

Posted 20 days ago


Job description

Benefits:
  • Dental insurance
  • Opportunity for advancement
  • Profit sharing
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Employee discounts

Wireless Plus is a Verizon Authorized Retailer operating retail locations across California. We're growing our small business sales function and looking for someone who can own SMB accounts start to finish: prospecting, closing, and growing a book of business selling Verizon wireless, business internet (FWA/Fios), and business solutions.
This is a quota-carrying role with uncapped commission and real earning upside for someone who likes to hunt.
What you'll do

  • Prospect and close small business accounts (wireless lines, devices, FWA/Fios internet, business solutions)
  • Own the full sales cycle: outreach, needs assessment, proposal, close, onboarding
  • Grow and retain your book; drive upsell and add-a-line activity
  • Partner with our retail store teams to source and convert leads
  • Hit monthly activation and revenue targets; keep pipeline current in CRM
  • Represent the Verizon brand professionally in-market
What you bring

  • 2+ years of B2B sales, telecom, or account management (Verizon/wireless a plus)
  • Proven track record of hitting quota and self-generating pipeline
  • Strong prospecting, presentation, and closing skills
  • Comfortable working independently and traveling within your territory
  • Valid driver's license and reliable transportation
Compensation

  • Base salary: $70,000
  • On-target earnings: ~$120,000 with uncapped commission