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Verizon Jobs in San Ramon, CA (NOW HIRING)

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How much do verizon jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for verizon in San Ramon, CA is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.37 per hour, depending on experience, location, and employer.

What is the typical team structure for customer service representatives at Verizon, and how do they collaborate with other departments?

At Verizon, customer service representatives (CSRs) typically work within specialized teams focused on specific service areas, such as wireless, Fios, or business solutions. CSRs regularly collaborate with technical support, billing, and sales departments to resolve customer issues efficiently. Team members often use shared communication platforms and participate in regular meetings to discuss challenges and share updates. This collaborative structure not only supports high-quality customer service but also provides opportunities for CSRs to learn from other departments and advance their careers within the company.

What is a Verizon employee?

A Verizon employee works for Verizon Communications, one of the largest telecommunications companies in the United States. Verizon employees can work in various roles, including customer service, sales, network engineering, IT, marketing, and more. Their primary responsibilities depend on their position but often involve supporting customers, maintaining network infrastructure, developing new technology, and ensuring high-quality communications services. Working at Verizon typically offers opportunities for career growth, training, and benefits.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Representative, and why are they important?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Empathy, patience, and active listening help representatives build rapport and resolve customer issues effectively. These skills ensure excellent customer experiences, boost satisfaction, and support Verizon's reputation for quality service.

What is the difference between Verizon vs Verizon Customer Service Representative?

AspectVerizonVerizon Customer Service Representative
Primary RoleTelecommunications provider offering wireless, internet, and TV servicesCustomer support and assistance for Verizon products and services
Required CredentialsVaries by position; often includes technical or sales certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentCorporate offices, retail stores, call centers, field serviceCall centers, retail stores, remote support
Industry UsageTelecommunications and technologyCustomer service within the telecommunications industry

Verizon encompasses a broad range of roles within the telecommunications industry, including technical, sales, and support positions. In contrast, a Verizon Customer Service Representative specifically focuses on assisting customers with their service inquiries, troubleshooting, and account management. While both roles may require communication skills, the representative role is more customer-facing and service-oriented, often requiring less technical certification than other Verizon positions.

What job categories do people searching Verizon jobs in San Ramon, CA look for?

The top searched job categories for Verizon jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Verizon jobs?

Cities near San Ramon, CA with the most Verizon job openings:

Verizon jobs near you
Infographic showing various Verizon job openings in San Ramon, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,093 per year, or $20.2 per hour.

Verizon Retail Client Manager

Wireless Plus - Verizon Authorized Retailer

South San Francisco, CA • On-site

$70K - $110K/yr

Full-time

Medical, Dental, Retirement

Posted 19 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement

This is a sales-floor role first. You work retail shifts, deliver a great in-store experience, and hit your sales goals every month. What sets this seat apart from a standard floor job: you do not let slow periods go to waste. In your downtime you work assigned leads through Verizon's lead and engagement platform, support local events, and run outbound text outreach to pull customers back into the store. 
What You'll Do
On the floor:
  • Work retail shifts and deliver an excellent in-store customer experience.
  • Sell Verizon wireless plans, devices, upgrades, accessories, and business solutions.
  • Hit individual sales goals, activation targets, and attach metrics.
  • Handle customer questions, account changes, and issue resolution with professionalism.
Lead management and outreach:
  • Work and follow up on assigned leads through Verizon's lead and engagement platform.
  • Run outbound text and SMS outreach to re-engage past and prospective customers.
  • Support and staff local community and business events that drive store traffic.
What We're Looking For:
  • Retail sales or customer-facing experience. Wireless experience preferred.
  • Motivated by commission, with a proven ability to hit sales goals.
  • Comfortable on a busy sales floor and turning walk-ins into sales.
  • Self-motivated to work leads and stay productive during slower periods instead of standing around.
  • Comfortable learning and using sales, CRM, and customer messaging platforms.
  • Strong communication skills. Bilingual (English / Spanish) is a plus in many of our markets.
  • Availability for a full retail schedule, including weekends, evenings, and holidays.
  • Reliable transportation and willingness to attend occasional evening or weekend events.
What We Offer:
  • $70,000 base salary plus uncapped commission and performance bonus. Top performers earn well above base.
  • Medical and dental insurance with a company monthly subsidy.
  • Paid sick time per state and local law.
  • Verizon Sales Maker employee wireless discount.
  • Automatic enrollment in LifeMart, our discount program for everyday goods and services.
  • Real growth. We are expanding across California and promote from within.