From managed IT and print solutions to networking, security, and unified communications, we make ... Troubleshoot network equipment such as switches, firewalls, and wireless access points * Remediate ...
From managed IT and print solutions to networking, security, and unified communications, we make ... Troubleshoot network equipment such as switches, firewalls, and wireless access points * Remediate ...
Industrial Automation Engineer
Bloomington, IL · On-site
$70K - $75K/yr
In this role, you will collaborate with account managers in achieving automation and control sales ... wireless surveys and any engineering function that could be required by the customers application.
Industrial Automation Engineer
Bloomington, IL · On-site
$70K - $75K/yr
In this role, you will collaborate with account managers in achieving automation and control sales ... wireless surveys and any engineering function that could be required by the customers application.
Industrial Automation Engineer
$70K - $75K/yr
In this role, you will collaborate with account managers in achieving automation and control sales ... wireless surveys and any engineering function that could be required by the customers application.
Industrial Automation Engineer
$70K - $75K/yr
In this role, you will collaborate with account managers in achieving automation and control sales ... wireless surveys and any engineering function that could be required by the customers application.
Mobile Associate - Retail Sales
Lincoln, IL · On-site
$20/hr
Also responsible for other duties/projects as assigned by business management as needed Education ... programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never ...
Mobile Associate - Retail Sales
Lincoln, IL · On-site
$20/hr
Also responsible for other duties/projects as assigned by business management as needed Education ... programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never ...
Wireless Program Manager information
What are the key skills and qualifications needed to thrive as a Wireless Program Manager, and why are they important?
To thrive as a Wireless Program Manager, you need expertise in wireless network technologies, project management, and a relevant degree such as in engineering or telecommunications. Familiarity with project management tools like MS Project, wireless standards (e.g., 5G, LTE), and certifications like PMP or similar are commonly required. Strong leadership, problem-solving, and effective communication skills help manage cross-functional teams and stakeholder expectations. These skills ensure successful deployment of wireless projects, timely delivery, and alignment with business objectives in a rapidly evolving industry.
How does a Wireless Program Manager typically collaborate with cross-functional teams during large-scale deployments?
Wireless Program Managers frequently work with engineering, operations, procurement, and vendor teams to ensure project milestones are met on time and within budget. They coordinate technical requirements, manage timelines, and facilitate communication between stakeholders to resolve issues quickly. This role often involves leading regular status meetings, tracking progress with project management tools, and adapting plans based on feedback or unforeseen challenges, making strong collaboration and communication skills essential.
What is a Wireless Program Manager?
A Wireless Program Manager is a professional responsible for overseeing the planning, execution, and delivery of wireless technology projects, such as network upgrades, expansions, or new deployments. They coordinate between technical teams, vendors, and stakeholders to ensure projects meet quality, budget, and timeline goals. Their role often includes managing resources, mitigating risks, and ensuring that wireless solutions align with organizational objectives. Strong communication, project management, and technical knowledge in wireless communications are essential for this position.
What is the difference between Wireless Program Manager vs Wireless Network Engineer?
| Aspect | Wireless Program Manager | Wireless Network Engineer |
|---|---|---|
| Primary Focus | Overseeing wireless projects, managing teams, and coordinating program execution | Designing, implementing, and maintaining wireless network infrastructure |
| Required Skills | Project management, communication, wireless technology knowledge | Network design, troubleshooting, RF engineering |
| Certifications | PMI, PMP, wireless certifications (e.g., CWNA) | CCNA Wireless, CWNA, Cisco certifications |
| Work Environment | Project teams, corporate offices, field sites | Network labs, data centers, field sites |
The Wireless Program Manager focuses on managing wireless projects and teams, ensuring timely delivery and coordination. In contrast, the Wireless Network Engineer specializes in designing and maintaining wireless network infrastructure. Both roles require wireless certifications and technical knowledge, but their daily responsibilities and focus areas differ significantly.
What are popular job titles related to Wireless Program Manager jobs in Normal, IL? For Wireless Program Manager jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Wireless Program Manager jobs in Normal, IL look for? The top searched job categories for Wireless Program Manager jobs in Normal, IL are:
What cities near Normal, IL are hiring for Wireless Program Manager jobs? Cities near Normal, IL with the most Wireless Program Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Job description
Why GFI?
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we're committed to creating an environment where employees can grow, learn, and build long-term careers. If you're looking for a company that truly cares about its people and its customers, GFI Digital is for you.
Service Desk Engineer Job Description:
As a Service Desk Engineer, you will be responsible for delivering exceptional customer service by implementing, maintaining, troubleshooting, and optimizing workstation and server hardware, software, network equipment, and connectivity. This role requires strong customer service orientation, excellent verbal and written communication skills, and a proactive approach to supporting clients effectively.
Schedule: This is a Full-Time position with in-office and hybrid schedules available.
Key Responsibilities:
- Participate in white-glove calls, especially during high-urgency or sensitive technical escalations, delivering calm, expert communication and resolution
- Deploy technical solutions to solve recurring issues, improve system performance, or implement new services for clients
- Analyze trends in ticket data or client feedback to identify areas for technical improvement and proactively address potential issues
- Troubleshoot network equipment such as switches, firewalls, and wireless access points
- Remediate compromised accounts via anti-virus/malware software
- Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast, Defender)
- Administer and maintain end-user accounts, permissions, and access rights (e.g., password resets, new user/workstation setups)
- Set up, install, and troubleshoot various products, including the Microsoft Office Suite and other Windows applications
- Provide third-party vendor management assistance
- Ensure that Service Level Agreements are met for all customers
Qualifications:
- 3-4 years of hands-on IT support experience in a similar role (deploying and troubleshooting Windows workstations and applications, supporting and maintaining Windows Server environments)
- Working knowledge of Windows Servers and Networking hardware protocols
- Strong documentation skills, producing accurate documentation related to client environments and issue resolution
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Keen attention to detail
- Ability to absorb and retain information quickly
- Highly self-motivated
- Proven analytical and problem-solving abilities
- Solutions-focused
- Ability to multi-task and organize and prioritize deadlines accordingly
- Always exhibit professional appearance and demeanor
Preferred Qualifications:
- Education: College Diploma or Degree in Computer Science
- Experience: 3-4 years of Hands-on IT support experience. Experience working with third-party vendors.
- Certifications: Microsoft, CompTIA, Cisco, and others
Soft Skills:
- Precise attention to detail and a high level of organization
- Excellent communication and interpersonal skills
- Highly self-motivated and directed
- Able to meet deadlines and follow clear instructions
Benefits & Perks:
We believe in taking care of our team both professionally and personally. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
Financial & Retirement
- 401(k) with company match to help you plan for the future
- Referral bonus program. Get rewarded for bringing great people to the team.
Health & Wellness
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Life Insurance coverage
- Employee Assistance Program (EAP) for confidential counseling and support services
- Paid Time Off starting on your hire date
- Sick Time Off
- Employee Discount Program for added savings
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About GFI Digital
Sourced by ZipRecruiter
Industry
Computer and peripheral equipment manufacturing
Company size
201 - 500 Employees
Headquarters location
Maryland Heights, MO, US
Year founded
1999