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Wireless Operations Manager Jobs in Cambridge, MA

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Wireless Operations Manager information

See Cambridge, MA salary details

$16

$32

$89

How much do wireless operations manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for wireless operations manager in Cambridge, MA is $32.98, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $32.07 per hour, depending on experience, location, and employer.

What does a wireless operations manager do?

A Wireless Operations Manager oversees the daily operations of wireless communication networks and infrastructure. Their responsibilities include managing network performance, ensuring reliable service, coordinating maintenance and upgrades, and supervising technical staff. They also handle troubleshooting, compliance with industry regulations, and customer service issues. This role is key to maintaining seamless wireless connectivity for customers and supporting business objectives.

What are the key skills and qualifications needed to thrive as a wireless operations manager, and why are they important?

To thrive as a Wireless Operations Manager, you need a solid background in wireless network management, telecommunications systems, and a bachelor's degree in engineering or a related field. Experience with network monitoring tools, wireless infrastructure platforms, and certifications like CWNA or Cisco are typically expected. Strong leadership, problem-solving, and communication skills set outstanding candidates apart in this role. These competencies ensure efficient network performance, effective team management, and high-quality service delivery in a dynamic wireless environment.

What are some common challenges faced by wireless operations managers, and how can they be addressed?

Wireless Operations Managers often encounter challenges such as managing network outages, coordinating with cross-functional teams, and ensuring service quality in dynamic environments. Addressing these requires effective communication, proactive maintenance planning, and quick decision-making when issues arise. Building strong relationships with engineering, support, and vendor teams is key to resolving problems efficiently and maintaining seamless network operations.

What is the difference between Wireless Operations Manager vs Network Technician?

AspectWireless Operations ManagerNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CWNA or Cisco CCNA are commonUsually holds an associate's degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentOversees wireless network operations, manages teams, and plans network deployment in enterprise or service provider settingsPerforms installation, troubleshooting, and maintenance of network hardware and software, often in technical support or field roles
Employer & IndustryEmployers include telecom companies, ISPs, and large enterprises; industry focus on wireless communication and network management

The Wireless Operations Manager focuses on overseeing wireless network operations, strategic planning, and team management, while the Network Technician handles hands-on installation, troubleshooting, and maintenance tasks. Both roles require technical certifications but differ in scope and responsibilities.

What job categories do people searching Wireless Operations Manager jobs in Cambridge, MA look for?

The top searched job categories for Wireless Operations Manager jobs in Cambridge, MA are:

What cities near Cambridge, MA are hiring for Wireless Operations Manager jobs?

Cities near Cambridge, MA with the most Wireless Operations Manager job openings:

Wireless Operations Manager jobs near you
Infographic showing various Wireless Operations Manager job openings in Cambridge, MA as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $68,590 per year, or $33 per hour.

Sales - Wireless Specialist - Waltham MA

russcellinc

Waltham, MA

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Russell Cellular rating

5.0

Company rating: 5.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

24th of 30 rated technology retailers

Job description

Why Russell Cellular?

 The pay for the position includes a base rate of $15.00 per hour plus uncapped commission potential. The average with commission is $20.00 per hour with the opportunity to make more.

•    Unlimited Commissions
•    Health, dental, vision, and life insurance
•    Paid sick days and company holidays
•    Employer matched 401K
•    Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
•    Employee Assistance Programs
•    750+ locations in 43 states employing 2,600+ employees
•    Verizon discounts, sales contests, and incentives
•    Opportunity for growth and advancement 
•    Community involvement opportunities
•    Same day pay options
•    Amazing company culture

What will you do in your role?

You will get to know your customers and to discover their needs. You will provide them with individualized customer service in order to equip them with the wireless products and services they need. As a Wireless Sales Representative, you will practice Russell Cellular’s core values of Integrity, Expertise, Initiative and Service and will live out our brand foundation of Care for Every Person with your team, customers and members of the communities in which we do business. If you're self-motivated and interested in a career in retail sales, if you are looking for an opportunity for growth and financial stability, then you need to consider being a Wireless Specialist for Russell Cellular, a Verizon Authorized Retailer.

Duties & Responsibilities include:

  • Facilitate retail sales of cellular phones, tablets, watches and other devices along with wireless services to the general public while demonstrating outstanding customer service
  • Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and community involvement events
  • Contact current customers via phone for additional sales opportunities
  • Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities
  • Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties
  • Develop and monitor action plans for the accomplishment of daily/month sales goals

Job requirements

  • Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired
  • Motivation and an inner drive to learn, grow, and excel
  • A knack for technology and the ability to learn wireless quickly
  • Ability to work nights, weekends, and holidays as need be
  • Ability to lift 50lbs
  • Open availability during store hours

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement.

Come and join us and be a part of the Russell Cellular success!

Equal Opportunity Employer Statement

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

What Russell Cellular employees say

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Hours and flexibility

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About Russell Cellular

Sourced by ZipRecruiter

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Big 6 program and was awarded Verizon Wireless Partner of the Year for 2018. With over 700 locations, in 42 states, and 2,400 plus employees, our mission is to provide the best wireless experience to every customer, every time.

Industry

Computer and electronic product manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Battlefield, MO, US

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