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Wireless Lan Customer Support Engineer Jobs (NOW HIRING)

Support wireless network expansion, upgrades, and migrations. Create and maintain network ... Proven hands-on experience with Cisco Wireless, including Wireless LAN Controllers (WLC). Strong ...

Strong understanding for Wireless LAN Security, PPPoE, MIMO, QOS Prioritization, Wireless/Wired Network troubleshooting. Good knowledge and experience with: TCP/IP, Cisco IOS, LAN/WAN/WLAN, Ethernet ...

Strong understanding for Wireless LAN Security, PPPoE, MIMO, QOS Prioritization, Wireless/Wired Network troubleshooting. Good knowledge and experience with: TCP/IP, Cisco IOS, LAN/WAN/WLAN, Ethernet ...

Travel to customer facilities to perform Wireless LAN surveys, installations and system activations Evaluation and optimization of Wireless LAN systems using RF prediction and Wireless LAN data ...

Company Description Travel to customer facilities to perform Wireless LAN surveys, installations and system activations Evaluation and optimization of Wireless LAN systems using RF prediction and ...

Data & Wireless Network Engineer Location: Atlanta, GA or Birmingham, AL | Hybrid - 2-3 days onsite ... Support routing, switching, firewalls, wireless LAN, and network security services. * Manage ...

... of Wireless LAN operational support • At least 2 years of experience in technical enterprise network leadership, projects OR infrastructure • At least 1 year experience in 802.11 WLAN Site ...

Strong knowledge of LAN/WAN/Wireless infrastructures, topologies, and protocols * Strong understanding of network protocols and applications, such as DNS, DHCP, SMTP, HTTP/HTTPS, Multicast, SNMP ...

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Wireless Lan Customer Support Engineer information

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$39K

$78.6K

$108.5K

How much do wireless lan customer support engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for wireless lan customer support engineer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

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For Wireless Lan Customer Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Wireless Lan Customer Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $78,569 per year, or $37.8 per hour.

Wireless Network Support Engineer (T2)

Saint Petersburg, FL • On-site

Other

Posted 10 days ago


Job description

We are seeking a Tier 2 Wireless Network Support Engineer to provide day-to-day support and troubleshooting for a Cisco-based wireless environment. This role focuses mainly on Cisco 9800 Wireless LAN Controllers and Access Point provisioning. The ideal candidate is someone who is comfortable troubleshooting wireless issues and working with global IT teams.

Key Responsibilities
  • Provide Tier 2 support for wireless connectivity and performance issues.
  • Provision, onboard, and troubleshoot Access Points in a Cisco environment.
  • Support and troubleshoot Cisco 9800 Wireless LAN Controllers (WLCs).
  • Assist with basic change requests in ServiceNow for adding or updating APs.
  • Investigate client connection issues and wireless performance problems.
  • Work collaboratively with global teams during EST hours.
  • Document resolutions and update knowledge base articles.
  • Escalate complex issues to senior engineers.
QualificationsRequired
  • Hands-on experience with Cisco 9800 controllers (primary requirement).
  • Good understanding of AP provisioning and basic wireless troubleshooting.
  • Working knowledge of Cisco wireless environments (9500/9800 a plus).
  • Familiarity with networking fundamentals (TCP/IP, VLANs, DHCP, DNS).
  • Experience working in a support or operations role.
Preferred Certifications
  • Exposure to Cisco Prime Infrastructure or Cisco DNA Center.
  • Experience in automotive or manufacturing environments.
  • ITIL basics or understanding of change control.
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