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Wireless Associate Jobs in Springfield, MO (NOW HIRING)

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

... WAN, and wireless infrastructure including routers, switches, firewalls, and network access ... Azure Administrator Associate or higher (preferred) · CompTIA Security+, CISSP, or equivalent ...

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Wireless Associate information

See Springfield, MO salary details

$13

$19

$33

How much do wireless associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for wireless associate in Springfield, MO is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.59 per hour, depending on experience, location, and employer.

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What are the most commonly searched types of Wireless jobs in Springfield, MO?

The most popular types of Wireless jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Wireless Associate jobs?

Cities near Springfield, MO with the most Wireless Associate job openings:

IT Systems Analyst - Network Engineer

Coxhealth

Springfield, MO

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago


CoxHealth rating

6.7

Company rating: 6.7 out of 10

Based on 237 frontline employees who took The Breakroom Quiz

534th of 898 rated healthcare providers


Job description

Facility:

Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807

Department:

1707 IT Network

Scheduled Weekly Hours:

40

Hours:

8:00 AM - 5:00 PM + On Call

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare's Best Places to work five times.

  • Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

  • Acknowledged by Forbes as one of the Best Employers for New Grads.

  • Healthcare Innovation'sTop Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

  • For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.

Education:
Preferred: Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience.
Experience:
Required: 4years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field.
Skills:
Strong knowledge of inter-related solutions and IT systems knowledge with the aligned application domain. Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.
Excellent communication and interpersonal skills with department resources.
Ability to work independently and as part of a team
Strong understanding of operational workflows.
Strong documentation skills.
Ability to lead small to medium size initiatives related to clinical systems improvements

Hands on Skills:

  • Configuring Devices: Routers, switches, firewalls, load balancers, and wireless controllers.
  • Troubleshooting Tools: Ping, traceroute, Wireshark, NetFlow, SNMP monitoring.
  • Cabling & Hardware: Fiber, copper, transceivers, patch panels, rack/stack.
  • Must be able to carry 10-15 pounds of equipment and lift into a rack.

Networking Fundamentals:

  • Understanding TCP/IP, OSI model, subnetting, VLANs, routing vs. switching, DNS, DHCP, NAT.
  • Protocols & Services: HTTP/S, FTP, SMTP, SNMP, VPNs, VoIP, multicast.
  • LAN/WAN Technologies: Ethernet, wireless standards (802.11), MPLS, SD-WAN.
  • Routing & Switching: Static and dynamic routing (OSPF, BGP), STP, port channels, trunking.
  • Cisco, Aruba, VMWare
  • Certifications strongly preferred: CCNP, CCIE, etc.

Licensure/Certification/Registration:
N/A


What CoxHealth employees say

Pay

Benefits

Hours and flexibility

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