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Wireless Associate Jobs in Springfield, MO (NOW HIRING)

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

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Wireless Associate information

See Springfield, MO salary details

$13

$19

$33

How much do wireless associate jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for wireless associate in Springfield, MO is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.59 per hour, depending on experience, location, and employer.

What are the main challenges Wireless Associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What are Wireless Associates?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

How much does Walmart wireless pay?

Walmart Wireless Associates typically earn an hourly wage that ranges from $11 to $15, depending on experience and location. The role may also include benefits such as employee discounts and flexible scheduling, with opportunities for advancement within the store's retail environment.

What does a wireless associate do?

A wireless associate installs, maintains, and repairs wireless communication equipment such as cell towers, routers, and network devices. They troubleshoot connectivity issues, ensure network security, and may assist customers with device setup and support. Strong technical skills and knowledge of wireless technologies are essential for this role.

What are the key skills and qualifications needed to thrive as a Wireless Associate, and why are they important?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What does a wireless enrollment associate do?

A wireless enrollment associate is responsible for assisting customers with setting up and activating wireless services, including SIM card installation and account registration. They often verify customer information, troubleshoot basic issues, and ensure proper service activation, typically working in retail or service provider environments. Strong communication skills and familiarity with wireless technology are important for this role.

What do cell phone salesmen make?

Cell phone salesmen, often working in retail stores, typically earn an hourly wage plus commissions based on sales performance. Their total income can vary widely, with average earnings ranging from $25,000 to $50,000 annually, depending on experience, location, and sales skills.
What are the most commonly searched types of Wireless jobs in Springfield, MO? The most popular types of Wireless jobs in Springfield, MO are:

Security Field Engineer/Technician

C&C GROUP

Springfield, MO

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Description

C&C Group is headquartered in Lenexa, KS, with offices in St. Louis, MO, Jefferson City, MO, Springfield, MO, and Wichita, KS. C&C Group is an integrator of a variety of manufacturer's products on construction and service projects of all sizes for a diverse clientele. We offer extensive design, consultation, programming and installation, commissioning and service expertise for Access Control, VMS, HVAC Controls, Fire Safety Systems, Wireless Networks, Network Services, Emergency Power Generators, and Access Flooring. Our firm is committed to continuous improvement and is interested in hiring people that want to make a difference. Please visit our website, www.c-cgroup.com, for more information on our products and services, divisions, and our office locations.


Our current opening is for a Security Field Engineer/Technician. Technician will be responsible for providing customers with the highest quality of service possible in an efficient and timely manner while assuring customer satisfaction.

  • Responsible for servicing product and equipment on assigned projects and ensuring customer satisfaction.
  • Performs repairs, overhauls, and start-up of systems.
  • Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units.
  • Identify, analyze, and diagnosis systems and products at customer's location.
  • Perform maintenance, site surveys, replacement and modifications as needed or requested by customers.
  • Documents work by completing paperwork on each job and maintaining files.
  • Provide technical support to customers.
  • Regular travel requirements with occasional stays - 25%.
  • Flexibility to work overtime/weekends, as required.

We offer a very competitive benefits, including paid time off; major medical for employees and their families, dental and vision plans, 125 plan, life insurance: 401K with matching contributions, and financial planning education, etc.

EEO/AA/Minorities/Females/Disabled/Veterans

Requirements

Associate's degree or equivalent from two-year college or technical school; or equivalent combination of education and experience

Valid driver's license

Final candidates must successfully pass a pre-employment drug screen and background investigation, including criminal and motor vehicle check.