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Wireless Associate Jobs in Holiday, FL (NOW HIRING)

AT&T

Bilingual Spanish Retail Sales Consultant

Tampa, FL · On-site

$16.57 - $20.45/hr

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! Our Retail Sales Consultant earns ...

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Wireless Associate information

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Holiday, FL are hiring for Wireless Associate jobs?

Cities near Holiday, FL with the most Wireless Associate job openings:

Wireless Associate jobs near you

T Mobile Authorized Retailer Store Manager

Luna Wireless

Tampa, FL • On-site

$40K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!
Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!
Seeking candidates with a hustle and ambition for unlimited potential
If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be!
Se prefieren hablantes bilingües de español, pero no se requieren
Why Join Our Team? Do you have what it takes to be a game changer? Join a winning culture with us!!
#LimitlessPotential #CareerGrowth #ConnectedCulture
Be unstoppable with us!
Job Overview:
As a Retail Store Manager, you're ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.
Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.
Job Responsibilities:
  • Complete observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
  • Assist with customer-related issues that would positively impact the customer's experience within the T-Mobile brand & expectations.
  • Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
  • Always maintain a neat clean organized store environment.
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
  • Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer's hearts and store employee success.
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
  • Support team initiatives and create an inclusive environment.
  • Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store's assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
  • Show your team you're invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
  • Ensure store employees meet and/or exceed defined, monthly success measurements.
  • Meet or exceed sales goals for the store.

The experience you'll bring:
  • 2 years wireless retail experience, high volume preferred
  • Bachelor's degree, preferred.

Knowledge, Skills and Abilities:
  • Communication (Required)
  • Microsoft Office (Required)
  • Store Management (Required)
  • Store Operations (Required)
  • Customer Service (Required)

Requirements:
  • 2-4 years Management experience in retail sales (Required)
  • 2-4 years Sales & sales management experience (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED

What's in it for you:
  • Competitive base pay, plus commission
  • Benefits for part-time and full-time associates
  • Medical, dental and vision benefits
  • 401K Plan
  • Generous paid time-off programs
  • Phone service discounts
  • Serious growth potential for your career

#NeverStopGrowing
Luna Wireless doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
Compensation: $40,000.00 - $95,000.00 per year
Dedicated, Dynamic, Determined. These are the people we want in the Luna Wireless fam. Our team members hustle hard and make a difference, both in their own lives and in the lives of T-Mobile customers all around the country.
Serving our customers and employees is at the heart of what we do. When you work with us, you're not just changing your life; you're helping our customers all over the nation stay connected with their loved ones.
We're guessing you found us for a reason. Do you think you've got what it takes to chase your dreams? Come face-to-face with your #LimitlessPotential at Luna Wireless, one of the largest T-Mobile authorized retailers in the country, with over 450 authorized retail stores in the central and eastern United States.

Apply