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Wireless Associate Jobs in Baton Rouge, LA (NOW HIRING)

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

Retail Sales Consultant

Central, LA · On-site

$16.17 - $19.18/hr

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

Integrate security systems with network infrastructure, wireless devices, and mobile interfaces ... High school/trade school graduate, military training, or Associate degree in a related technical ...

Showing results 41-60

Wireless Associate information

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Baton Rouge, LA are hiring for Wireless Associate jobs?

Cities near Baton Rouge, LA with the most Wireless Associate job openings:

$180 - $280/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.

Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve.

Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including:

  • Competitive pay based on the position, qualifications, relevant experience, and skillset
  • Paid Time Off
  • Up to 14 paid holidays annually
  • Comprehensive Medical, Dental, and Vision Insurance
  • Employer Funded Health Savings Account
  • 401(k) with matching contributions
  • Wellness Program to reduce health insurance premiums
  • Free or discounted banking services
  • Basic Life Insurance and AD&D
  • Tuition Reimbursement Plan
  • Associate Referral Program
  • Employee Assistance Fund (subject to IRS guidelines)
  • Employee Assistance Program
  • Opportunities for training and career development
  • Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts
  • Retail branch locations are closed on Saturdays!

The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time.

Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank is looking for competitive, self-reliant, energetic individuals that are driven to succeed.

Position Summary:

The Market President is responsible for the strategic management of the Bank’s Commercial Banking, Business Banking and Retail Banking functions for a specific geographical market . Developing strategic initiatives and goals related to commercial loan, small business lending and deposit portfolio soundness, profitability and growth. Responsible for leadership, motivation and coaching of commercial bankers, business bankers and banking center managers in order to achieve or exceed goals while developing talent for future success. Evaluating, analyzing and recommending approval of commercial and small business loans while seeking to minimize risk and maximize return for the bank. Responsible for strict adherence to compliance, audit and regulatory requirements.

This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

Required Qualifications, Competencies, and Skills:

Bachelor’s degree in a related business field or 4 years of related experience

15+ years of experience in the commercial lending field

5 years of direct management of lending staff of meeting and exceeding established sales goals with proven past performance

Knowledge of economic and accounting principles and practices, the financial markets, banking, commercial credit analysis and reporting of financial data

Strong understanding of commercial credit including underwriting, loan structuring, and loan pricing

Demonstrated ability to develop and grow business relationships

Ability to maintain confidentiality and adhere to the institution’s privacy policies, regulatory and compliance guidelines

High level of integrity and ethics

Proficient in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams

Developed cognitive skills to include Analytical, Judgement, Decision-Making

Developed intrapersonal skills to include Follow-Through, Optimism, Resourcefulness, Tenacity

Developed interpersonal skills to include Communication: Listening, Speaking, and Writing, Collaboration, Client Focus, Executive-Level Influence

Developed technology skills to include Technical Acumen, Knowledge Management, Social Branding

Developed leadership skills to include Coaching & Development, Achieving Results, Implementing the Vision, Strategic Thinking, Leading Teams, Leading & Managing Change, Addressing Conflict

Developed sales skills to include Connecting, Presence, Prospecting, Opportunity Pipeline Management

Preferred Qualifications, Competencies, and Skills:
  • Master’s degree in a related business field. Four years of related experience can be substituted for the degree.
  • Experience in Retail Banking
Essential Duties and Responsibilities: Strategic Leadership & Management:

Manage the Commercial Lending, Business Banking, SBA, and Retail Banking activities for a defined geographical market by providing vision and leadership in the development and achievement of annual strategic objectives

Serve as the senior commercial banking executive in the designated market and orchestrates Fidelity’s resources to execute on client acquisition and expansion strategies

Ensure the market achieves budgeted performance for earnings, asset quality and growth in core deposits, new client relationships, and non-interest income

Drive a consistent and differentiated client experience that positions Fidelity Bank as the premier advisory commercial bank in the local market

Develop and execute a focused marketing plan designed on growing new relationships and expanding existing client relationships

Responsible for budgeting, strategic planning, and continual process improvement

Contribute to the broader success of Fidelity and NOLA Lending by creating deep, profitable relationships

Chair the Officers’ Loan Committee in which large loan commitments are discussed and approved

Ensure alignment, integration and implementation of assigned market with the Bank’s overall strategic plan

Sales Management, Revenue Generation & Coaching:

Serve as the primary Sales Leader for a team of Commercial Relationship Managers, Business Bankers and Banking Center Managers ensuring the Fidelity Sales Culture and Processes are effectively communicated and executed

Assume responsibility for the profitability, quality, liquidity, and growth of the teams assigned commercial portfolios by ensuring effective and timely servicing of all client credit relationships

Guide Commercial Relationship Managers and Business Bankers in the negotiations of credit terms and pricing while recognizing the balance between the bank’s loan policy, pricing model and competition for quality commercial banking relationships

Manage portfolio growth to match the Bank’s strategic plan, while ensuring quality control, efficient processes, and quick turnaround through workflow management and cross training

Coach team on applying needs-based sales techniques to attract, expand and retain client relationships

Provide strong leadership and oversight of staff development including training program assignments, leadership development opportunities and regular department meetings/coaching

Drive a high-performance culture by creating a work environment that supports engagement, innovation, creativity, teamwork and diversity

Develop and execute sales strategies and calling efforts with regular follow-up and one‑on‑one coaching as needed

Leverage external networking opportunities and make introductions to other lines of business

Participate in activities related to new product development, product implementation and risk assessment, with respect to commercial loans, deposits, and treasury management

Partner with industry professionals and centers of influence to enhance working relationships

Soundness and Risk Management:

Ensure compliance and holds team accountable for adherence to the Bank’s lending program, policy and strategy

Exercise responsible use of loan authority as defined by policy

Exercise responsible use of pricing exceptions when warranted

Manage credit risk through sound lending principals and loss mitigation efforts

Assess analysis utilized in making credit decisions and participates in team credit decisions including second review

Participate in discussions and recommendations for loan policy updates

Responsible for making recommendations for problem loans within the commercial portfolio

Provide an overview of results and presents emerging trends for review/discussion to the Board on a regular basis

Comply with company policies and banking regulations including but not limited to Bank Secrecy Act, US Patriot Act, and OFAC aided by successful completion of ongoing training activities

Community Leadership:

Take a high visibility, leadership role in the local community by participating in local business, civic, and charitable organizations

Actively participate in Bank sponsored/hosted events

Represent Fidelity on high impact high visibility Boards

Lead volunteerism and community efforts within the local community

Work with Marketing Department to coordinate and drive all media and visibility opportunities

Ensure funds supporting non-profit organizations and philanthropic effort are aligned with corporate giving strategies

Effectively leverage events for business development and brand awareness purposes

Actively exhibit Fidelity’s “Community” Core Value

Other:

Management duties to include: timecard reviews/approvals, setting work schedules/managing overtime, participating in the hiring process for direct report openings, fostering professional development of direct reports, conducting mid-year and annual performance evaluations, coaching associates through the disciplinary process and ensuring team adherence to company policies and procedures

Practice ethical sales behaviors in accordance with Fidelity’s Core Values and always acts in the best interest of the client when offering additional products and services

Create and maintain an environment and culture that serves to attract, retain and develop new associates

Work on projects and committees as needed

Consistently exemplify our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and Accountability

Comply with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability

Perform other duties and/or special projects as appointed by management

Physical Requirements: primarily sitting with some standing, walking, lifting and bending

Fidelity Bank is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Fidelity promotes a drug free workplace.

If you require an accommodation to submit your application for an open position, please send an email request to talentmanagement@bankwithfidelity.com or call 985-612-2764. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation.

This position is located in Baton Rouge, LA, 70808.

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