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Wireless Associate Jobs in Houma, LA (NOW HIRING)

T-Mobile

Mobile Associate - Retail Sales

Cut Off, LA · On-site

$20/hr

Complete required training to build knowledge of retail processes, systems, and wireless technology ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

All JobsWireless Associate JobsWireless Associate Jobs in Houma, LA

Wireless Associate information

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Houma, LA are hiring for Wireless Associate jobs?

Cities near Houma, LA with the most Wireless Associate job openings:

Wireless Associate jobs near you

Wireless Assistant Store Manager

Your Wireless Inc. - Verizon Wireless Authorized Retailer

Houma, LA

$80K - $90K/yr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Support the Store Manager in leading, coaching, and inspiring the retail sales team.

  • Assist with interviewing, hiring, scheduling, and supervising Verizon Wireless Sales Associates.

  • Help meet or exceed personal and store sales goals and key performance indicators (KPIs).

Job description

Verizon Wireless Assistant Store Manager
Your Wireless – Verizon Wireless Premium Retailer

Location: Lafayette, LA

Compensation: $50,000 per year or more base salary plus commissions and bonuses.Full Time

Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026! We are hiring experienced Assistant Store Managers to support and help lead our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia.

As a Your Wireless Verizon Wireless Assistant Store Manager, your role is to support the Store Manager in leading, coaching, and inspiring a team of Verizon Wireless Retail Sales Associates. The ideal candidate will have experience assisting with employee development, meeting sales goals, and supporting daily store operations in a wireless retail environment.

At Your Wireless, we understand high-performing people deserve great pay and benefits. We offer competitive compensation, commissions, and growth opportunities for Assistant Store Managers based on store performance and personal sales.

As a Verizon Wireless Assistant Store Manager for Your Wireless, you will enjoy:

  • $50k annual base salary plus commissions and bonuses.

  • Target-based structure with earning potential of $80k–$90k per year.

  • Flexible work schedule.

  • 401k savings program.

  • Great healthcare program.

  • Personal Time Off:

  • Year 1: 5 paid days off

  • Year 2: 10 paid days off

  • Year 4 and beyond: 15 paid days off

  • Employee discounts on Verizon Wireless service.

  • Employee discounts on devices and accessories.

  • Fun and positive working environment.

  • Strong opportunities for growth within the company.

  • Ability to win prizes and trips through sales contests.

As a Verizon Wireless Assistant Store Manager, you will be responsible for:

  • Supporting the Store Manager in building a positive, customer-focused, and goal-oriented environment.

  • Assisting with interviewing, hiring, scheduling, and supervising Verizon Wireless Sales Associates.

  • Helping meet or exceed personal and store key performance indicators (KPIs) and sales goals.

  • Coaching team members daily to deliver an exceptional customer experience.

  • Assisting in developing team members’ skills and preparing them for career advancement.

  • Ensuring the store operates according to Verizon Wireless and Your Wireless guidelines.

  • Supporting execution of promotions, inventory procedures, and operational tasks.

  • Leading by example with professional and ethical behavior.

  • Acting as the Store Manager on duty when needed.

Skills amp; Experience Required:

  • 2+ years of experience in a retail leadership role, preferably managing or assisting in a Verizon, AT amp;T, or T-Mobile store.

  • Proven experience in sales performance and team leadership.

  • High School Diploma or equivalent preferred.

  • Strong ability to lead, coach, and motivate team members.

  • Passion for wireless technology, retail sales, and customer service.

  • Ability to travel to nearby locations within the assigned district if needed.

  • Strong communication and interpersonal skills.

  • Self-motivated, goal-oriented, and detail-focused.

  • Ability to work evenings, weekends, and holidays with a flexible schedule.

  • Must be 18 years or older and eligible to work in the U.S.

  • Must be willing to submit to a background check.

About Your Wireless

Our diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth. We focus on delivering a simple,

best-in-class customer experience. Our motto—“Be really, really nice, know your $#%@, and always find a way”—guides everything we do.

To learn more about Your Wireless, visit www.YourWirelessInc.com

Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate based on any protected status under federal, state, or local law.


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