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Wireless Account Manager Jobs in Utah (NOW HIRING)

MetTel

Customer Service Agent

Salt Lake City, UT · On-site

$20/hr

... Wireless, #Technical Support, #Bachelors, Bachelors, Client Experience, Customer Service, Technical Support, Account Management, Support Technician, Customer Support Account Specialist, #Customer ...

DSI

Account Executive

Salt Lake City, UT · On-site

As the Account Executive, you will be responsible for signing up and managing new and existing ... Employee Profit-Sharing Program * 50% AT&T wireless discount * Paid training * Advancement ...

New

DSI

Account Executive

Salt Lake City, UT · On-site

As the Account Executive, you will be responsible for signing up and managing new and existing ... Employee Profit-Sharing Program * 50% AT&T wireless discount * Paid training * Advancement ...

New

DSI

Account Executive

Salt Lake City, UT

As the Account Executive, you will be responsible for signing up and managing new and existing ... Employee Profit-Sharing Program * 50% AT&T wireless discount * Paid training * Advancement ...

New

Team LINX

Account Executive - Security

Salt Lake City, UT · On-site

$80K - $100K/yr

... wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted--one ... Proficient with major CRM platforms (Salesforce, Dynamics, NetSuite) and skilled in interpreting ...

Allied Universal

Security Shift Supervisor

Lehi, UT · On-site

$22/hr

The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field ... Intermediate computer skills to utilize innovative, wireless technology at client specific sites

New

Allied Universal

Security Shift Supervisor

Lehi, UT

$22/hr

The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field ... Intermediate computer skills to utilize innovative, wireless technology at client specific sites

New

Mariana Minerals

IT Technician

Moab, UT · On-site

... VPN access, and account management. • Maintain network equipment including switches, access ... wireless networks used in mining operations. • Support field equipment such as rugged tablets ...

Air Comm

Outside Sales Specialist

Salt Lake City, UT · On-site

Since 1973, we've been on a mission to revolutionize wireless solutions for clients worldwide. We ... Account Management & Customer Growth * Develop long-term relationships with existing customers to ...

T-Roc

Regional Manager

Salt Lake City, UT

Experience in the wireless industry. Experience managing competing priorities with tight deadlines in a dynamic work environment. Account management experience. Demonstrated interpersonal ...

T-Roc

Regional Manager

Salt Lake City, UT · On-site

Experience in the wireless industry. Experience managing competing priorities with tight deadlines in a dynamic work environment. Account management experience. Demonstrated interpersonal ...

Rexel France

Senior Project Manager

South Salt Lake, UT · On-site

$90 - $120/hr

Rexel USA is one of the largest distributors of electrical products, data communication, wireless ... and account management to ensure we are meeting customer expectations * Expedite backorders to ...

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Wireless Account Manager information

What are some common challenges a wireless account manager faces when managing multiple client accounts simultaneously?

Wireless Account Managers often juggle several client accounts at once, which requires strong organizational and communication skills. A common challenge is balancing each client's unique needs and expectations while staying up-to-date on the latest wireless products and solutions. Additionally, resolving technical issues quickly and maintaining positive client relationships under tight deadlines are key aspects of the role. Proactive communication, prioritization, and leveraging internal support teams can help overcome these challenges and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a wireless account manager, and why are they important?

To thrive as a Wireless Account Manager, you need strong sales acumen, account management experience, and a solid understanding of wireless products and services, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, sales tracking software, and wireless industry platforms is common. Exceptional communication, negotiation, and relationship-building skills help you stand out when managing client accounts and resolving issues. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and sustaining long-term business partnerships in a competitive telecommunications market.

What is the difference between Wireless Account Manager vs Wireless Sales Representative?

AspectWireless Account ManagerWireless Sales Representative
Primary RoleManages existing client accounts, maintains relationships, and upsells servicesGenerates new sales, acquires new customers, and promotes products
Required CredentialsTypically requires sales experience, industry knowledge, and sometimes certificationsOften requires sales skills and knowledge of wireless products, with similar certifications
Work EnvironmentOffice-based with client meetings and account managementRetail stores or direct sales environments
Industry UsageCommon in telecom companies, service providers, and B2B salesCommon in retail stores, carrier outlets, and direct consumer sales

While both roles involve sales and industry knowledge, the Wireless Account Manager focuses on maintaining and growing existing client accounts, whereas the Wireless Sales Representative primarily seeks new customers and sales opportunities.

How much does a wireless account manager get paid?

A wireless account manager typically earns between $45,000 and $70,000 annually, with additional commissions or bonuses based on sales performance. Compensation can vary depending on experience, location, and the company's size, and the role often requires strong communication and sales skills.

What are popular job titles related to Wireless Account Manager jobs in Utah?

For Wireless Account Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Wireless Account Manager jobs in Utah look for?

The top searched job categories for Wireless Account Manager jobs in Utah are:

What cities in Utah are hiring for Wireless Account Manager jobs?

Cities in Utah with the most Wireless Account Manager job openings:

Wireless Account Manager jobs near you
Infographic showing various Wireless Account Manager job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Agent

MetTel

Salt Lake City, UT • On-site

$20/hr

Full-time

Re-posted 22 days ago

Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. 

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team.

Role and Responsibilities:          

This role serves as a key point of contact for our customers, delivering high-quality support across wireline products and services. The ideal candidate will be proactive, solutions-driven, and committed to providing an exceptional client experience through both phone and email interactions.

  • Serve as the primary point of contact for customer inquiries via phone and email
  • Provide support for orders, service requests, and general account inquiries
  • Troubleshoot service-related issues and submit repair tickets as needed
  • Take ownership of customer concerns, driving resolution and escalating when appropriate
  • Deliver accurate product and service information, including features, terms, and capabilities
  • Process customer orders, forms, and service requests with accuracy and efficiency
  • Route inquiries to appropriate internal teams when necessary
  • Document all customer interactions in accordance with standard operating procedures
  • Identify trends in customer issues and communicate insights to management
  • Conduct follow-ups to ensure timely and satisfactory resolution
  • Participate in cross-functional projects aimed at improving processes and service delivery
  • Support additional operational tasks and responsibilities as assigned

Desired Skills and Experience:                                                 

  • Full time / In office - Salt Lake City, Utah
  • Bachelor's degree preferred
  • Minimum of 3 years of experience in customer service or account management
  • Experience within the telecommunications industry is a plus
  • Strong problem-solving and communication skills (written and verbal)
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project)

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $20 / hour. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: #SaltLakeCity, Salt Lake City, #CustomerSupport, #CustomerService, CustomerService, Customer Service, #ClientExperience, #CustomerService, #Wireline, Wireline, #Wireless, Wireless, #Technical Support, #Bachelors, Bachelors, Client Experience, Customer Service, Technical Support, Account Management, Support Technician, Customer Support Account Specialist, #Customer Support Account Specialist, Account Manager, Inbound, #Telecom, Telecom, #Telecommunications, Telecommunications, Verizon, ATT, #Verizon, #ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn, Telecommunication Jobs, #TelecommunicationJobs, Google, SimplyHired

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. 

To learn more about our company visit us at www.mettel.net