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Winery Associate Jobs in Tennessee (NOW HIRING)

Biltmore Company

$18.62/hr

Job Summary The Winery Lead Associate is responsible for sales, exceptional guest service, and maintaining proficiency in all POS cash register functions. They will aid supervisors and managers in ...

Food City

Lead Beer and Wine Server

Winchester, TN · On-site

The responsibilities of theLeadBeer and Wine Associate include providing exceptional customer service, leading by example, driving sales by effectively merchandising for adult beverages in the ...

Superlo Foods

Wine Clerk

Memphis, TN · On-site

Wine Clerk Why Superlo Join us if you're driven by teamwork, customer dedication, and a fast-paced ... associates. 5) Affordable health care for part time associates through the Church Health Center ...

Stepherson's Superlo Foods

Wine Clerk

Memphis, TN · On-site

Wine Clerk Why Superlo Join us if you're driven by teamwork, customer dedication, and a fast-paced ... associates. 5) Affordable health care for part time associates through the Church Health Center ...

Superlo Foods

Wine Clerk

Memphis, TN · On-site

Description Wine Clerk Why Superlo Join us if you're driven by teamwork, customer dedication, and a ... associates. 5) Affordable health care for part time associates through the Church Health Center ...

City Winery

Sous Chef

Nashville, TN · On-site

$70K/yr

City Winery to deliver the highest end combined culinary and cultural experience to our customers ... Monitor, maintain, and approve production and associate scheduling of all shifts * Monitor and ...

City Winery Nashville

Sous Chef

Nashville, TN · On-site

$60 - $80/hr

City Winery to deliver the highest end combined culinary and cultural experience to our customers ... Monitor, maintain, and approve production and associate scheduling of all shifts * Monitor and ...

City Winery Nashville

Sous Chef

Nashville, TN

$70K/yr

City Winery to deliver the highest end combined culinary and cultural experience to our customers ... Monitor, maintain, and approve production and associate scheduling of all shifts * Monitor and ...

Vintage Vine 100

Kitchen Associate

Franklin, TN · On-site

$17 - $22/hr

DESCRIPTION We're seeking a reliable Kitchen Associate who enjoys working in a collaborative ... Vintage Vine is an upscale wine bar in McEwen Northside, featuring an extensive wine program ...

Vintage Vine 100

Kitchen Associate

Franklin, TN · On-site

$17 - $22/hr

We're seeking a reliable Kitchen Associate who enjoys working in a collaborative kitchen, values ... ABOUT THE COMPANY Vintage Vine is an upscale wine bar in McEwen Northside, featuring an extensive ...

Total Wine & More

Sales Associate - Part Time

Eagan, TN · On-site

$16.96 - $23.74/hr

Participate in wine, spirits, and beer training to build product knowledge * Maintain knowledge of advertisements, promotions, and loyalty programs * Maintain safety and cleanliness standards across ...

Bluegrass Beverages Inc

Sales Associate

Hendersonville, TN · On-site

$13 - $15/hr

The primary responsibility of the sales associate is assisting customers transact their sale. The ... wine, spirits, & beer selection through cashing out. Responsibilities: * Assist customers in their ...

Bluegrass Beverages Inc

Sales Associate

Hendersonville, TN · On-site

$13 - $15/hr

The primary responsibility of the sales associate is assisting customers transact their sale. The ... wine, spirits, & beer selection through cashing out. Responsibilities: * Assist customers in their ...

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Winery Associate information

What is a winery associate?

Winery Associates are staff members who support the daily operations of a winery, often working in tasting rooms, assisting guests, and providing information about wines and the winemaking process. They may also help with sales, inventory, and events. Strong customer service skills and a passion for wine are important in this role. Winery Associates often act as the face of the winery, ensuring visitors have a memorable and educational experience.

What are the key skills and qualifications needed to thrive as a winery associate, and why are they important?

To thrive as a Winery Associate, you need a solid understanding of wine varietals, sales techniques, and customer service, often supported by prior retail or hospitality experience. Familiarity with point-of-sale (POS) systems, inventory management software, and basic wine certification (such as WSET Level 1) is commonly required. Strong communication, teamwork, and an engaging personality help create memorable guest experiences and foster customer loyalty. These skills and qualities ensure efficient operations, knowledgeable service, and a welcoming environment that drives sales and brand reputation.

What are some common challenges winery associates face during peak seasons, and how can they effectively manage them?

During peak seasons such as harvest or major events, Winery Associates often experience increased workloads, longer hours, and a higher volume of customer interactions. Managing these challenges involves strong time management, adaptability, and teamwork with colleagues across production, tasting room, and sales. Proactively communicating with supervisors and supporting team members can help ensure smooth operations and a positive guest experience, even during busy periods.

What are the most commonly searched types of Winery jobs in Tennessee?

The most popular types of Winery jobs in Tennessee are:

What cities in Tennessee are hiring for Winery Associate jobs?

Cities in Tennessee with the most Winery Associate job openings:

Winery Associate jobs near you
Infographic showing various Winery Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Winery Lead Associate - Full-Time

Biltmore Company

$18.62/hr

Full-time

Re-posted 13 hours ago

Biltmore Estate rating

7.0

Company rating: 7.0 out of 10

Biltmore Estate

Based on 13 frontline employees who took The Breakroom Quiz

5.6

Company rating compared to similar companies: 5.6 out of 10

Hospitality employers average

Based on 104,290 frontline employees who took The Breakroom Quiz

The best things about working at Biltmore Estate

  • 89%

    89% say they enjoy their job

    say they enjoy their job

  • 80%

    80% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 67%

    67% say they have respectful managers

    say they have respectful managers

Featured by Biltmore Estate, based on 13 Breakroom Quiz responses from their frontline employees

Job description

Job Description

The starting pay range for this position begins at $18.62/hour and is based on qualifications and relevant experience above the minimum requirements.

Full-time: a position working 35+ hours per week.

Schedules can vary; evening, weekend, and holiday availability is required for this role.

Job Summary

The Winery Lead Associate is responsible for sales, exceptional guest service, and maintaining proficiency in all POS cash register functions. They will aid supervisors and managers in the effective daily operation of the shop, including all opening and closing shop duties. Job duties include assuring total guest satisfaction with estate shopping experiences, monitoring and replenishing merchandise levels, and assisting with inventory controls. The Lead Associate will support the day-to-day operation of the shop by monitoring guest flow, answering radio calls, and assisting associates in all areas of the Winery. Lead Associate may assume the responsibilities of the key person in the Tasting Room, Tours, Registers, Retail Floor, Wine Bar, Wine Club Lounge, and Programs, maintaining shop inventory levels, completing daily side-work duties, and focusing on the Winery's sales and growth. They will provide on-the-job training (OJT) for all new hires, support the front line by answering questions, and provide guidance with all Counterpoint functions. The Lead Associate will communicate with supervisors and the location manager on employee issues and provide general support and assistance to the department, leadership, and the company.

Essential Job Duties

1. Provides an exceptional guest service experience for each guest and assures total guest satisfaction with estate shopping experiences.
2. Develops proficiency and accuracy in all POS register operations, including the efficient handling of large sums of money.
3. Maintains an expanded sales focus with emphasis on up-selling and cross-selling.
4. Works closely with front-line staff to develop work processes and standard operating procedures for each area of the Winery.
5. Responsible for documenting and teaching work processes and SOPs, escalating any issues to Supervisors, and recommending implementation of process improvement ideas.
6. Provides consistent and effective delivery of OJT to all new hires.
7. Maintains dress code standards and Coyle Standards throughout the shop.
8. Assists supervisor with floor coverage based on guest flow throughout the day, answering radio calls, managing break schedules, and positively interacting with guests.
9. Assumes the responsibility of an "Authorized Approver" for merchandise returns and voids.
10. Assumes the responsibility of a Key Person for all areas within the Winery with a focus on maintaining shop inventory levels, completion of side work duties, and focusing on the sales growth and service of the area.
11. Assists with opening and closing retail shops as directed by supervisor, to include lights on/off, setting up/shutting down the food areas, and unlocking/locking doors.
12. Performs cleaning of shops with consistency and assists with the delegation of duties.
13. Actively promotes the Vanderbilt Wine Club and accurately conveys all information regarding the club to guests.

Additional Responsibilities

1. Provides general support and assistance to the department, leadership, and company as required.
2. Assist the supervisor and managers with the orientation of new hires
3. Provide additional information to guests about their overall estate experience.
4. Execution of various tasks as assigned by supervisors and managers.
5. Communicate with supervisors and managers on standard operating procedures or work process issues being experienced by employees.

Qualifications

1. High school diploma required. Additional education or training desired. Ability to learn quickly and achieve proficiency across assigned operational areas.
2. At least one (1) year of related guest service experience; equivalent combination of education/experience considered.
3. Demonstrated commitment to world-class internal/external guest service; leadership skills a plus.
4. Ability to quickly acquire knowledge of Biltmore's products/services, history, processes, protocols, systems, and organizational structure.
5. Outstanding interpersonal and communication skills; proactively and genuinely engages with guests; conveys information clearly/concisely; strong public speaking skills a plus; active listening skills a must; solid guest service recovery skills a must.
6. Exercises good judgment; anticipates, troubleshoots, prioritizes work, adapts, multi-tasks, and is flexible.
7. Strong time management, planning, and organizational skills.
8. Represents Biltmore's brand and core values at all times.

Physical Requirements

1. Ability to stand/walk for extended periods. Climb stairs as needed.
2. Lift up to 50 pounds; ability to bend, stoop, reach overhead, and below.

Working at Biltmore Estate

Perks for frontline workers

From Biltmore Estate, via Breakroom

  • 40% discounts at estate food and beverage and retail locations

  • Year-round access to the estate gardens and grounds

  • Access to the Clinic on Biltmore Estate at no cost

  • Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities

  • Company training and development programs

  • Paid sick/emergency leave (flexible & full-time employees)

  • Paid holidays (flexible & full-time employees)

  • Eligibility to participate in company profit-sharing program (based on seniority; for flexible and full-time employee)

  • Eligibility to contribute to 401(k) retirement savings plan with a company match (flexible and full-time employee)

  • Paid vacation (full-time employees)

About Biltmore Estate, in their own words

From Biltmore Estate

Completed in 1895, Biltmore was created as a grand estate for George and Edith Vanderbilt, their family, and friends. America’s Largest Home® was intended to be an escape, offering the pleasures of country life where every wish was anticipated and fulfilled.

That is the legacy that inspires our 2,000 employees: providing world-class service and gracious hospitality to every guest while preserving and protecting a beloved American icon.

Company values

From Biltmore Estate

Biltmore welcomes, respects, supports, and values diverse guests and employees, not only because it is the right thing to do, but also because it is essential for the preservation of this special place for generations to come. Through what we call a REACH mindset (Recognition, Empathy, Accountability, Curiosity, and Humility), we build relationships to create inclusive communities, develop and empower diverse leadership, and invest in team and community development.

Our company culture is guided by a legacy of serving our guests and each other with the gracious hospitality for which George Vanderbilt was known. Biltmore is still family-owned and remains passionate about fostering a welcoming and inclusive oasis from everyday life for our guests and each other.

Diversity and inclusion statement

From Biltmore Estate

By building equitable and inclusive practices, Biltmore attracts and empowers a workforce as diverse as the 1.7 million+ annual guests that we serve. Our efforts are aimed at empowering our current 2,000+ employees while concurrently creating the workforce of the future.

We’re fortifying these efforts through the establishment of clear and ambitious goals, along with developing strategies and pipelines to enhance diverse representation at Biltmore.

What Biltmore Estate employees say

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