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Winery Associate Jobs in Tennessee (NOW HIRING)

Biltmore Company

$18.62/hr

Job Summary The Winery Lead Associate is responsible for sales, exceptional guest service, and maintaining proficiency in all POS cash register functions. They will aid supervisors and managers in ...

Superlo Foods

Wine Clerk

Memphis, TN · On-site

Description Wine Clerk Why Superlo Join us if you're driven by teamwork, customer dedication, and a ... associates. 5) Affordable health care for part time associates through the Church Health Center ...

Superlo Foods

Wine Clerk

Memphis, TN · On-site

Wine Clerk Why Superlo Join us if you're driven by teamwork, customer dedication, and a fast-paced ... associates. 5) Affordable health care for part time associates through the Church Health Center ...

City Winery

Sous Chef

Nashville, TN · On-site

$70K/yr

City Winery to deliver the highest end combined culinary and cultural experience to our customers ... Monitor, maintain, and approve production and associate scheduling of all shifts * Monitor and ...

City Winery Nashville

Sous Chef

Nashville, TN · On-site

$70K/yr

City Winery to deliver the highest end combined culinary and cultural experience to our customers ... Monitor, maintain, and approve production and associate scheduling of all shifts * Monitor and ...

Vintage Vine 100

Kitchen Associate

Franklin, TN · On-site

$17 - $22/hr

DESCRIPTION We're seeking a reliable Kitchen Associate who enjoys working in a collaborative ... Vintage Vine is an upscale wine bar in McEwen Northside, featuring an extensive wine program ...

Vintage Vine 100

Kitchen Associate

Franklin, TN · On-site

$17 - $22/hr

We're seeking a reliable Kitchen Associate who enjoys working in a collaborative kitchen, values ... ABOUT THE COMPANY Vintage Vine is an upscale wine bar in McEwen Northside, featuring an extensive ...

Total Wine & More

Sales Associate - Part Time

Eagan, TN · On-site

$16.96 - $23.74/hr

Participate in wine, spirits, and beer training to build product knowledge * Maintain knowledge of advertisements, promotions, and loyalty programs * Maintain safety and cleanliness standards across ...

Bluegrass Beverages Inc

Sales Associate

Hendersonville, TN · On-site

$13 - $15/hr

The primary responsibility of the sales associate is assisting customers transact their sale. The ... wine, spirits, & beer selection through cashing out. Responsibilities: * Assist customers in their ...

Bluegrass Beverages Inc

Sales Associate

Hendersonville, TN · On-site

$13 - $15/hr

The primary responsibility of the sales associate is assisting customers transact their sale. The ... wine, spirits, & beer selection through cashing out. Responsibilities: * Assist customers in their ...

Bluegrass Beverages Inc

Sales Associate

Hendersonville, TN · On-site

$13 - $15/hr

The primary responsibility of the sales associate is assisting customers transact their sale. The ... wine, spirits, & beer selection through cashing out. Responsibilities: * Assist customers in their ...

Totalwine

Sales Associate - Part Time

Knoxville, TN

$14.31 - $20.03/hr

Participate in wine, spirits, and beer training to build product knowledge * Maintain knowledge of advertisements, promotions, and loyalty programs * Maintain safety and cleanliness standards across ...

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Winery Associate information

What is a winery associate?

Winery Associates are staff members who support the daily operations of a winery, often working in tasting rooms, assisting guests, and providing information about wines and the winemaking process. They may also help with sales, inventory, and events. Strong customer service skills and a passion for wine are important in this role. Winery Associates often act as the face of the winery, ensuring visitors have a memorable and educational experience.

What are the key skills and qualifications needed to thrive as a winery associate, and why are they important?

To thrive as a Winery Associate, you need a solid understanding of wine varietals, sales techniques, and customer service, often supported by prior retail or hospitality experience. Familiarity with point-of-sale (POS) systems, inventory management software, and basic wine certification (such as WSET Level 1) is commonly required. Strong communication, teamwork, and an engaging personality help create memorable guest experiences and foster customer loyalty. These skills and qualities ensure efficient operations, knowledgeable service, and a welcoming environment that drives sales and brand reputation.

What are some common challenges winery associates face during peak seasons, and how can they effectively manage them?

During peak seasons such as harvest or major events, Winery Associates often experience increased workloads, longer hours, and a higher volume of customer interactions. Managing these challenges involves strong time management, adaptability, and teamwork with colleagues across production, tasting room, and sales. Proactively communicating with supervisors and supporting team members can help ensure smooth operations and a positive guest experience, even during busy periods.

How to get hired at a winery?

To get hired as a winery associate, applicants should have a basic understanding of wine production and customer service skills. Relevant experience in hospitality or retail can be beneficial, and some wineries may require or prefer food safety or alcohol service certifications. Applying directly to winery job postings or through local employment agencies can increase chances of employment.
What are the most commonly searched types of Winery jobs in Tennessee? The most popular types of Winery jobs in Tennessee are:
What cities in Tennessee are hiring for Winery Associate jobs? Cities in Tennessee with the most Winery Associate job openings:
Winery Associate jobs near you
Infographic showing various Winery Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Winery Lead Associate - Full-Time

Biltmore Company

$18.62/hr

Full-time

Re-posted 3 days ago

Biltmore Estate rating

8.3

Company rating: 8.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

3rd of 29 rated museums

Job description

Job Description

The starting pay range for this position begins at $18.62/hour and is based on qualifications and relevant experience above the minimum requirements.

Full-time: a position working 35+ hours per week.

Schedules can vary; evening, weekend, and holiday availability is required for this role.

Job Summary

The Winery Lead Associate is responsible for sales, exceptional guest service, and maintaining proficiency in all POS cash register functions. They will aid supervisors and managers in the effective daily operation of the shop, including all opening and closing shop duties. Job duties include assuring total guest satisfaction with estate shopping experiences, monitoring and replenishing merchandise levels, and assisting with inventory controls. The Lead Associate will support the day-to-day operation of the shop by monitoring guest flow, answering radio calls, and assisting associates in all areas of the Winery. Lead Associate may assume the responsibilities of the key person in the Tasting Room, Tours, Registers, Retail Floor, Wine Bar, Wine Club Lounge, and Programs, maintaining shop inventory levels, completing daily side-work duties, and focusing on the Winery's sales and growth. They will provide on-the-job training (OJT) for all new hires, support the front line by answering questions, and provide guidance with all Counterpoint functions. The Lead Associate will communicate with supervisors and the location manager on employee issues and provide general support and assistance to the department, leadership, and the company.

Essential Job Duties

1. Provides an exceptional guest service experience for each guest and assures total guest satisfaction with estate shopping experiences.
2. Develops proficiency and accuracy in all POS register operations, including the efficient handling of large sums of money.
3. Maintains an expanded sales focus with emphasis on up-selling and cross-selling.
4. Works closely with front-line staff to develop work processes and standard operating procedures for each area of the Winery.
5. Responsible for documenting and teaching work processes and SOPs, escalating any issues to Supervisors, and recommending implementation of process improvement ideas.
6. Provides consistent and effective delivery of OJT to all new hires.
7. Maintains dress code standards and Coyle Standards throughout the shop.
8. Assists supervisor with floor coverage based on guest flow throughout the day, answering radio calls, managing break schedules, and positively interacting with guests.
9. Assumes the responsibility of an "Authorized Approver" for merchandise returns and voids.
10. Assumes the responsibility of a Key Person for all areas within the Winery with a focus on maintaining shop inventory levels, completion of side work duties, and focusing on the sales growth and service of the area.
11. Assists with opening and closing retail shops as directed by supervisor, to include lights on/off, setting up/shutting down the food areas, and unlocking/locking doors.
12. Performs cleaning of shops with consistency and assists with the delegation of duties.
13. Actively promotes the Vanderbilt Wine Club and accurately conveys all information regarding the club to guests.

Additional Responsibilities

1. Provides general support and assistance to the department, leadership, and company as required.
2. Assist the supervisor and managers with the orientation of new hires
3. Provide additional information to guests about their overall estate experience.
4. Execution of various tasks as assigned by supervisors and managers.
5. Communicate with supervisors and managers on standard operating procedures or work process issues being experienced by employees.

Qualifications

1. High school diploma required. Additional education or training desired. Ability to learn quickly and achieve proficiency across assigned operational areas.
2. At least one (1) year of related guest service experience; equivalent combination of education/experience considered.
3. Demonstrated commitment to world-class internal/external guest service; leadership skills a plus.
4. Ability to quickly acquire knowledge of Biltmore's products/services, history, processes, protocols, systems, and organizational structure.
5. Outstanding interpersonal and communication skills; proactively and genuinely engages with guests; conveys information clearly/concisely; strong public speaking skills a plus; active listening skills a must; solid guest service recovery skills a must.
6. Exercises good judgment; anticipates, troubleshoots, prioritizes work, adapts, multi-tasks, and is flexible.
7. Strong time management, planning, and organizational skills.
8. Represents Biltmore's brand and core values at all times.

Physical Requirements

1. Ability to stand/walk for extended periods. Climb stairs as needed.
2. Lift up to 50 pounds; ability to bend, stoop, reach overhead, and below.

What Biltmore Estate employees say

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