ZipRecruiter

Log In

1

Windows Infrastructure Manager Jobs in Chicago, IL

fairlife

Sr. Infrastructure Engineer

Chicago, IL

$10K/mo

The Sr. Infrastructure Engineer will focus on Microsoft & Endpoint and will own the development ... Windows Autopilot, MDT, SCCM). Manage device enrollment, configuration profiles, compliance ...

F2Onsite

Be Seen First

Infrastructure & Cloud Systems Engineer - Chicago, IL - Hybrid

Chicago, IL · On-site

$60 - $65/hr

The ideal candidate is equally comfortable managing enterprise data center technologies, VMware ... Strong Windows Server administration skills, including Active Directory, IIS, DNS, DHCP, and file ...

fairlife

Sr. Infrastructure Engineer

Chicago, IL

$111K - $151K/yr

... Windows Autopilot, MDT, SCCM). · Manage device enrollment, configuration profiles, compliance policies, app deployment/protection, and patching across Windows, iOS, Android, and Mac devices. · ...

fairlife

Sr. Infrastructure Engineer

Chicago, IL · On-site

$111K - $151K/yr

... Windows Autopilot, MDT, SCCM). • Manage device enrollment, configuration profiles, compliance policies, app deployment/protection, and patching across Windows, iOS, Android, and Mac devices. • ...

previous page

Showing results 41-60

All JobsWindows Infrastructure JobsWindows Infrastructure Manager JobsWindows Infrastructure Manager Jobs in Chicago, IL

Windows Infrastructure Manager information

See Chicago, IL salary details

$82.9K

$158.7K

$204K

How much do windows infrastructure manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for windows infrastructure manager in Chicago, IL is $158,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,400.00 and $202,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Windows Infrastructure Managers and how can they be addressed?

Windows Infrastructure Managers often face challenges such as ensuring system uptime, managing large-scale upgrades, and maintaining security compliance. Coordinating with multiple departments and responding to unexpected outages can also be demanding. Staying proactive with regular system monitoring, implementing robust change management processes, and fostering strong communication with IT and business teams help mitigate these challenges. Continuous professional development and leveraging automation tools can also enhance efficiency and system reliability.

What does a Windows Infrastructure Manager do?

A Windows Infrastructure Manager oversees the planning, deployment, and maintenance of Windows-based server environments within an organization. Their responsibilities include managing Active Directory, ensuring system security, monitoring performance, and coordinating updates or upgrades. They also lead teams of IT professionals, troubleshoot complex issues, and develop strategies for disaster recovery and business continuity. The role is critical for ensuring reliable and secure IT operations that support the business’s needs.

What is the difference between Windows Infrastructure Manager vs Windows Systems Administrator?

AspectWindows Infrastructure ManagerWindows Systems Administrator
CertificationsMicrosoft Certified: Windows Server, MCSEMicrosoft Certified: Windows Server, MCSA
Work EnvironmentOversees infrastructure, strategic planning, team managementMaintains and supports Windows servers, troubleshooting
ResponsibilitiesDesigns infrastructure, manages projects, ensures system securityPerforms daily server maintenance, user support, issue resolution

The Windows Infrastructure Manager focuses on designing and managing the overall Windows infrastructure, including strategic planning and team leadership. In contrast, the Windows Systems Administrator handles daily operations, maintenance, and troubleshooting of Windows servers. Both roles require similar certifications but differ in scope and responsibilities, with the manager role being more strategic and leadership-oriented.

What are the key skills and qualifications needed to thrive as a Windows Infrastructure Manager?

To thrive as a Windows Infrastructure Manager, you need deep expertise in Windows Server administration, networking, virtualization, and a relevant degree or certifications like Microsoft Certified: Windows Server Hybrid Administrator Associate. Familiarity with tools such as Active Directory, PowerShell, VMware, Hyper-V, and systems monitoring platforms is typically required. Strong leadership, problem-solving, and communication skills set outstanding candidates apart, enabling them to manage teams and coordinate with stakeholders. These skills and qualities are critical for maintaining secure, reliable, and scalable IT environments that support organizational operations.
What are popular job titles related to Windows Infrastructure Manager jobs in Chicago, IL? For Windows Infrastructure Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Windows Infrastructure Manager jobs in Chicago, IL look for? The top searched job categories for Windows Infrastructure Manager jobs in Chicago, IL are:
Windows Infrastructure Manager jobs near you

IT Support Manager

Prince Industries LLC

Carol Stream, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Summary

The IT Support Manager is responsible for overseeing the day-to-day operation, support, maintenance, and continuous improvement of the organization's IT infrastructure. This role combines leadership, vendor management, and hands-on technical expertise across desktop, server, network, and cloud environments. The IT Support Manager serves as the primary liaison for the organization's Managed Service Provider (MSP), ensuring service quality, accountability, and alignment with business objectives while also providing direct technical support and developing tools, automation, and processes that enhance operational efficiency.

Key Responsibilities

IT Operations & Support

  • Provide hands-on support and troubleshooting for desktops, laptops, mobile devices, printers, and peripheral equipment.
  • Administer and support Windows and/or Linux server environments, including installation, maintenance, monitoring, patching, and performance optimization.
  • Manage and troubleshoot network infrastructure including switches, routers, firewalls, wireless networks, VPNs, and internet connectivity.
  • Lead resolution of complex technical incidents and serve as the escalation point for critical issues.
  • Ensure high availability, reliability, and security of IT systems and services.
  • Maintain documentation for infrastructure, procedures, configurations, and support processes.

Managed Service Provider (MSP) Management

  • Act as the primary point of contact for third-party MSP partners.
  • Monitor MSP performance against established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Coordinate support activities between internal stakeholders and external service providers.
  • Review service reports, identify areas for improvement, and drive corrective actions.
  • Ensure MSP resources align with organizational priorities, security standards, and compliance requirements.

Infrastructure Management

  • Oversee the administration of Active Directory, Microsoft 365, cloud services, email systems, and identity management platforms.
  • Manage backup, disaster recovery, business continuity, and cybersecurity initiatives.
  • Plan infrastructure upgrades, migrations, and technology refresh projects.
  • Monitor system performance, capacity, and resource utilization to proactively address issues.

Automation & Tool Development

  • Design, develop, and maintain tools, scripts, and automation solutions to improve IT operations and user experience.
  • Automate routine administrative tasks, monitoring, reporting, software deployment, and system maintenance processes.
  • Develop dashboards and reporting solutions to provide visibility into system health, support metrics, and operational performance.
  • Evaluate emerging technologies and recommend solutions that enhance efficiency, security, and scalability.
  • Support integration efforts between business applications and infrastructure platforms.

Leadership & Continuous Improvement

  • Establish and maintain IT support processes based on industry best practices.
  • Develop service improvement initiatives focused on reducing downtime and increasing customer satisfaction.
  • Collaborate with business stakeholders to understand operational needs and technology requirements.
  • Manage IT assets, licensing, inventory, and lifecycle planning.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience.
  • 5+ years of progressive IT support and infrastructure experience.
  • 2+ years of experience managing vendors, MSPs, or outsourced IT service providers.
  • Strong hands-on experience supporting:
    • Windows desktop environments
    • Windows Server and/or Linux servers
    • Active Directory and Microsoft 365
    • Network infrastructure including switches, routers, firewalls, and wireless technologies
  • Experience with PowerShell, Python, or other scripting/automation tools.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication, documentation, and customer service skills.

Preferred Qualifications

  • Experience with Azure, AWS, or hybrid cloud environments.
  • ITIL, Microsoft, Cisco, or CompTIA certifications.
  • Experience with RMM, ticketing, monitoring, and endpoint management platforms.
  • Familiarity with cybersecurity frameworks and compliance requirements.
  • Experience developing custom support tools, automation workflows, or internal applications.

Key Competencies

  • Technical Leadership
  • Vendor & MSP Management
  • Infrastructure Administration
  • Network Troubleshooting
  • Automation & Process Improvement
  • Project Management
  • Customer Service Excellence
  • Strategic Planning
  • Problem Solving & Decision Making

Success Metrics

  • Achievement of IT service availability targets.
  • MSP performance meeting or exceeding SLA requirements.
  • Reduction in support ticket resolution times.
  • Increased automation of recurring IT tasks.
  • Improved end-user satisfaction scores.
  • Successful delivery of infrastructure and technology improvement projects.

Benefits

  • Blue Cross Blue Shield Medical insurance (PPO and HDHP with HSA) w/ Prescription Coverage.
  • Dental PPO Insurance 
  • Vision PPO Insurance 
  • Short-Term & Long-Term Disability Insurance 
  • Company Paid Life Insurance and AD & D - Including options to add on additional life insurance for yourself, spouse & children. 
  • Critical Illness Insurance 
  • Accident Insurance 
  • 401(k) Fidelity Plan with strong employer match 
  • Personal Retirement Advisor 
  • Generous PTO Policy and 9 Paid Holidays per year 
  • 100% Tuition Reimbursement for Job-Related Classes 
  • Personal Protective Equipment reimbursement (safety glasses, shoes, etc.) 
  • Uniform Rental Service 
  • Employee Events 

Due to ITAR regulations, only U.S. persons-defined as U.S. citizens, lawful permanent residents (Green Card holders), and U.S. nationals-are eligible for this position. 

*We are an Equal Employment Opportunity ("EEO") Employer. Applicants can learn more about Prince's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster (  )

#indeedcnc

Apply