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Windows Certified Jobs in Ohio (NOW HIRING)

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Windows Certified information

What is the difference between Windows Certified vs Windows Support Specialist?

CriteriaWindows CertifiedWindows Support Specialist
CertificationsOfficial Microsoft certification (e.g., MCSA, MCSE)May or may not hold certifications; focuses on support skills
Work EnvironmentIT departments, technical roles, server and network environmentsHelp desks, customer support, troubleshooting end-user issues
Employer & Industry UsageUsed across IT companies, corporations, and government agenciesCommon in tech support, service providers, and retail

Windows Certified professionals typically hold official Microsoft certifications and work in technical, server, or network environments. In contrast, Windows Support Specialists focus on end-user support and troubleshooting, often without formal certifications. Both roles are essential in IT, but Windows Certified roles are more technical and certification-driven, while Support Specialists emphasize customer service and problem resolution.

Is there a certification for Windows Certified?

The term 'Windows Certified' typically refers to certifications related to Microsoft Windows, such as the Microsoft Certified: Windows Server or Windows Client certifications. These certifications validate skills in managing, deploying, and supporting Windows operating systems and are offered by Microsoft through exams and training programs.

What are popular job titles related to Windows Certified jobs in Ohio?

For Windows Certified jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Windows Certified jobs in Ohio look for?

The top searched job categories for Windows Certified jobs in Ohio are:

What cities in Ohio are hiring for Windows Certified jobs?

Cities in Ohio with the most Windows Certified job openings:

Windows Certified jobs near you

Technical Support with Windows and Migration

Central Point Partners

Columbus, OH • On-site

$35K - $43K/yr

Other

Posted 9 days ago

Job description

Mortgage and Credit Services

Columbus OH- HYBRID

Needed ASAP

Direct Hire

Must work on W2

No C2C

Background, drug, and CREDIT check during onboarding

End User IT Support

What You'll Do:

  • Administer end-user workstations and support end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN).
  • Investigate user problems and identify their source; determine possible solutions; test and implement solutions.
  • Install, configure and maintain personal computers, Windows networks, file servers, network cabling, and other related equipment, devices and systems; add, upgrade, and configure disk drives, printers and related equipment.
  • Perform and/or oversee software and application installation and upgrades.
  • Maintain site licenses for department/organization.
  • Plan and implement network security, including maintaining firewalls, configuring VPN, managing host security, file permissions, file system integrity, and adding and deleting users.
  • Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties.
  • Develop and conduct various training and instruction for system users on operating systems and other applications; assist users in maximizing use of networks and computing systems.
  • Maintain strict confidentiality and data security protocols when accessing, processing, or storing sensitive end-user information and network data.
  • Serve as technical liaison and provide IT consultation to personnel across all departments, ensuring seamless technology integration.
  • Deliver comprehensive computer orientation and onboarding support to new hires and provide ongoing technical training to existing staff.
  • Manage and resolve help desk tickets efficiently using ticketing systems, ensuring timely response and resolution tracking with clear communication to end users.
  • Maintain accurate asset management records and conduct regular inventory tracking of all IT equipment, software licenses, and hardware deployments.
  • Create and maintain comprehensive documentation of troubleshooting procedures, solutions, and IT processes to build organizational knowledge base.
  • Provide reliable remote support capabilities using various tools and platforms to assist users regardless of location or connectivity challenges.
  • Other duties as assigned.

What You'll Need:

  • Associate's degree in Information Technology, Computer Science, or equivalent IT certification required
  • 1-2 years of hands-on IT support experience in a business environment
  • Advanced proficiency with Windows 10/11 administration, configuration, and troubleshooting
  • Expert-level knowledge of Microsoft Office Suite with ability to train and support end users
  • Working knowledge of Active Directory fundamentals, Microsoft Intune, and Entra ID administration
  • Strong hardware troubleshooting skills including desktops, laptops, printers, and peripheral devices
  • Experience with or willingness to learn AI tools and emerging technologies
  • Exceptional customer service skills with ability to communicate technical concepts to non-technical users
  • Strong analytical and problem-solving abilities with systematic approach to issue resolution
  • Proven ability to work independently, manage multiple priorities, and meet deadlines in fast-paced environment
  • Patient, empathetic approach when assisting users with varying technical skill levels

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