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Wic Program Assistant Jobs in North Andover, MA (NOW HIRING)

Hannaford

FT Hannaford To Go Facilitator

Exeter, NH · On-site

Hannaford actively seeks out farmers and producers to join our Local program which celebrates not ... Treat all associates with fairness, dignity, and respect. * Assist in special projects and perform ...

Casa Esperanza

Case Manager

Boston, MA · On-site

$25 - $26/hr

Coordinate referrals to community resources, including housing, DTA, WIC, employment, childcare ... * Assist patients in meeting legal obligations, including court, probation, parole, and other ...

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All JobsWic Program JobsWic Program Assistant JobsWic Program Assistant Jobs in North Andover, MA

Wic Program Assistant information

See North Andover, MA salary details

$23K

$49K

$67.5K

How much do wic program assistant jobs pay per year?

As of Sep 3, 2026, the average yearly pay for wic program assistant in North Andover, MA is $49,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $50,900.00 per year, depending on experience, location, and employer.

What is a WIC Program Assistant?

WIC Program Assistants are support staff who help administer the Women, Infants, and Children (WIC) nutrition program. They assist clients with the application process, collect and verify eligibility documents, schedule appointments, and provide information about nutrition and program benefits. Additionally, they may perform clerical duties, maintain records, and help distribute WIC benefits such as food vouchers. Their work ensures that eligible families receive the support and resources they need to maintain good health.

What are the key skills and qualifications needed to thrive as a WIC Program Assistant, and why are they important?

To thrive as a WIC Program Assistant, you need knowledge of nutrition, basic administrative skills, and an understanding of public health program requirements, often supported by a high school diploma or equivalent. Familiarity with data entry systems, office software, and WIC-specific databases is typically required. Strong interpersonal skills, cultural sensitivity, and effective communication help build trust with program participants and support their needs. These abilities are vital for ensuring efficient program operations and delivering essential services to diverse communities.

What are some common challenges WIC Program Assistants face when supporting participants, and how can they effectively address them?

WIC Program Assistants often encounter challenges such as managing high participant volumes, addressing diverse client needs, and ensuring accurate documentation. Effective communication skills, patience, and familiarity with program guidelines are essential for helping participants access benefits and resources. Building rapport with clients and staying organized can also help assistants resolve issues efficiently and provide a supportive environment for families.

What job categories do people searching Wic Program Assistant jobs in North Andover, MA look for?

The top searched job categories for Wic Program Assistant jobs in North Andover, MA are:

What cities near North Andover, MA are hiring for Wic Program Assistant jobs?

Cities near North Andover, MA with the most Wic Program Assistant job openings:

Wic Program Assistant jobs near you
Infographic showing various Wic Program Assistant job openings in North Andover, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,014 per year, or $23.6 per hour.

Call Center Supervisor

Harbor-Health-Services,-Inc.

Boston, MA • On-site

$56.89 - $85.38/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Call Center Supervisor

FT 40 HRS Geiger Gibson Community Health Center, Dorchester, MA, US

3 days ago Requisition ID: 2538

Salary Range: $56,888.00 To $85,383.00 Annually

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are looking for an talented Call Center Supervisor to join our team!

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

Role:

The Call Center Supervisor is responsible for supporting the operations of the Harbor Health consolidated Call Center. Hours will be on site at our health center located in Dorchester.

Responsibilities:
  • Ensures efficient and effective day to day operations of the Call Center.
  • Participates in the planning, coordinating and/or supervising of all Call Center functions.
  • Daily responsibility for the scheduling and realignment of staff to ensure effective coverage for call answering and appointment making functions.
  • Ensures all related processes are functioning properly including transferring calls; effectively solving problems and troubleshooting issues
  • Assists in the implementation and monitoring of the new initiatives.
  • Monitors daily call volumes, running daily and weekly performance reports.
  • Responsible for the hiring, direct supervision and management of Call Center staff.
  • Provides orientation and training and on-going education for all Call Center staff.
  • Provides coaching on quality control evaluations.
  • Trains and prepares Call Center Agents to respond to patient questions and complaints and troubleshoots problems with services offered as needed.
  • Ensures agents understand and comply with all call center objectives, performance standards, and policies.
  • Answers agent and other Harbor Health staff questions and inquiries regarding best practices, difficult calls or investigations.
  • Identifies operational issues and suggests possible improvements.
  • Monitors and evaluates agent performance, provides learning and/or coaching opportunities, and takes corrective action, if necessary.
  • Prepares reports and analyzes data to assist management as they determine call center goals.
  • Works with Director of Patient Access or designee to support call center operations and performance; conducts interviews and hires candidates.
  • Approves time cards for Call Center Agents each pay period in a timely manner.
Requirements:
  • High School Diploma/GED
  • 1 or more years of experience in the management of a Call Center
  • 1 year of experience directly supervising staff
  • Computer Literate with Intermediate skills in Excel, Word and Outlook and Teams, EPIC/OCHIN experience preferred
  • Excellent verbal and written communications skills and customer service skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.

Monday through Friday 8:30 AM - 5:00 PM.

Full Time 40 hours weekly

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