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Whitetail Resort Jobs (NOW HIRING)

Shore Lodge Whitetail LLC

Front Desk Agent

Mccall, ID · On-site

$14 - $17.75/hr

Acting as a Shore Lodge Whitetail Club ambassador, engaging the guest at every opportunity is ... Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort ...

Shore Lodge Whitetail LLC

Front Desk Agent

Mccall, ID · On-site

$14 - $17.75/hr

Acting as a Shore Lodge Whitetail Club ambassador, engaging the guest at every opportunity is ... Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort ...

Shore Lodge Whitetail LLC

Front Desk Agent

Mccall, ID · On-site

$14 - $17.75/hr

Acting as a Shore Lodge Whitetail Club ambassador, engaging the guest at every opportunity is ... Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort ...

Shore Lodge Whitetail LLC

Front Desk Agent

Mccall, ID · On-site

$14 - $17.75/hr

Acting as a Shore Lodge Whitetail Club ambassador, engaging the guest at every opportunity is ... Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort ...

Shore Lodge Whitetail, LLC

Front Desk Agent

Mccall, ID · On-site

$14 - $17.75/hr

Acting as a Shore Lodge Whitetail Club ambassador, engaging the guest at every opportunity is ... Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort ...

Whitetail Resort

Advanced Product Sales

Mercersburg, PA · On-site

$22 - $26.88/hr

Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guests Job ...

Whitetail Resort

Lead Ski Patrol

Mercersburg, PA · On-site

$24 - $30.61/hr

Pass resort Ski Patrol sponsored ski test, capable of skiing all types of terrain under all weather conditions. * Must be able to communicate fluently in English * Must be at least ​Choose an item ...

Vail Resorts

Manager: Base Area Operations

Mercersburg, PA · On-site

$58K - $83K/yr

The Manager, Base Area Experience is an M2 leader responsible for the strategic and operational leadership of assigned base area functions at Whitetail Resort. The role leads managers, team leads ...

Whitetail Resort

Experienced Ski Patrol

Mercersburg, PA · On-site

$22 - $27.70/hr

Pass resort Ski Patrol sponsored ski test, capable of skiing all types of terrain under all weather conditions. * Must be able to communicate fluently in English * Must have excellent guest service ...

Shore Lodge Whitetail LLC

Landscaping Technician I

Mccall, ID · On-site

$16.50 - $20.75/hr

Whitetail Club is the premier private community in the Pacific Northwest. The allure of this hidden ... Maintain the pool areas to resort standards * Spring and fall grounds clean up * Replace exterior ...

Whitetail Resort

Advanced Product Sales

Mercersburg, PA · On-site

$22/hr

Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guests Job ...

Whitetail Resort

Experienced Ski Patrol

Mercersburg, PA · On-site

$22/hr

Pass resort Ski Patrol sponsored ski test, capable of skiing all types of terrain under all weather conditions. * Must be able to communicate fluently in English * Must have excellent guest service ...

Shore Lodge Whitetail LLC

Concierge

Mccall, ID · On-site

$15.25 - $19.75/hr

Shore Lodge Whitetail Club, LLC is one of the top three resorts in the West according to Conde Nast ... Answer multiple phone lines and direct calls resort wide as necessary. Use multiple computer ...

Whitetail Resort

Specialist Ski Patrol

Mercersburg, PA · On-site

$24.64 - $35.20/hr

Enforcement of the Skier Responsibility Code and Resort Policies * Chairlift and guest evacuation * Operating snowmobiles to various areas of the mountain, as needed * Supervise and administer ...

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Whitetail Resort information

See salary details

$28K

$81.5K

$233.5K

How much do whitetail resort jobs pay per year?

As of Sep 14, 2026, the average yearly pay for whitetail resort in the United States is $81,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What is Whitetail Resort?

Whitetail Resort is a popular four-season mountain resort located in Mercersburg, Pennsylvania. It is best known for its winter activities, particularly skiing and snowboarding, with a variety of trails for different skill levels. The resort also offers amenities such as equipment rentals, ski lessons, dining, and a golf course for summer visitors. Whitetail Resort is a family-friendly destination and is part of the Vail Resorts network, allowing access to the Epic Pass program.

What are the key skills and qualifications needed to thrive as a Whitetail Resort employee?

To succeed as a Whitetail Resort employee, you typically need experience in hospitality or recreation, customer service skills, and, for some positions, relevant certifications such as ski instructor or lift operator credentials. Familiarity with reservation systems, point-of-sale software, and safety protocols is often required. Strong interpersonal skills, teamwork, and flexibility are valued soft skills for engaging guests and adapting to changing conditions. These abilities are crucial to providing outstanding guest experiences and maintaining smooth, safe resort operations.

What are some common challenges faced by employees working at Whitetail Resort, and how can they prepare for them?

Employees at Whitetail Resort often encounter challenges such as adapting to fast-changing weather conditions, handling high guest volumes during peak times, and working irregular hours, including weekends and holidays. To prepare, it's helpful to develop strong communication and teamwork skills, stay adaptable, and maintain a positive attitude even during busy periods. Familiarity with safety protocols and customer service best practices can also help new team members thrive in this dynamic environment.

What is the difference between Whitetail Resort vs Ski Instructor?

AspectWhitetail ResortSki Instructor
CertificationsResort-specific training, CPR, first aidCPR, First Aid, Ski Instructor Certification (e.g., PSIA/AASI)
Work EnvironmentResort slopes, customer service, outdoorResort slopes, teaching guests, outdoor
Employer & IndustryResort hospitality and recreationResort recreation and sports education
Search & Comparison IntentYesYes

Both roles operate within the ski resort industry, often sharing outdoor work environments and requiring similar certifications like CPR and first aid. Ski Instructors focus on teaching skiing skills to guests, while Whitetail Resort staff may include various roles such as lift operators, hospitality staff, or maintenance. Understanding these differences helps job seekers find the right position aligned with their skills and certifications.

What cities are hiring for Whitetail Resort jobs?

Cities with the most Whitetail Resort job openings:

What states have the most Whitetail Resort jobs?

States with the most job openings for Whitetail Resort jobs include:

What job categories do people searching Whitetail Resort jobs look for?

The top searched job categories for Whitetail Resort jobs are:

Whitetail Resort jobs near you
Infographic showing various Whitetail Resort job openings in the United States as of September 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $81,549 per year, or $39.2 per hour.

Front Desk Agent

Mccall, ID • On-site

Shore Lodge Whitetail LLC
Traveler Accommodation • 201 - 500 employees
Learn more about Shore Lodge Whitetail LLCexternal

$14 - $17.75/hr

Full-time

Re-posted 2 days ago

Job description

Description

SUMMARY:

Our successful Front Desk Agents assist the Front Desk Manager ensuring the guests of Shore Lodge and Members of Whitetail Club are greeted, catered to and informed of the many room and food and beverage options available. Conveying with enthusiasm and confidence the activities available, this position coordinates with all departments within Shore Lodge and Whitetail Club; Spa, outdoor activities, concierge services, transportation, dining, night audit, security and more. Acting as a Shore Lodge Whitetail Club ambassador, engaging the guest at every opportunity is paramount while conveying a positive and unforgettable lodging experience. 


WHAT YOU GET TO DO: 

  • Provide excellent customer service to guests, Club Members, and fellow associates 
  • Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort orientation.
  • Accommodate special requests whenever possible and facilitate amenity requests.
  • Provide information on facilities and services, events and attractions, tours, travel routes, pricing, and transportation schedules. 
  • Provide area maps, directions, brochures and other materials, accommodate special requests. 
  • Process accurate reservations from incoming calls.
  • Complete daily reports, logs, and eporting as necessary and complete billings at end of guest stays.
  • Ensure lobby and desk area are presentable.
  • Maintain accurate and complete information regarding the local area, hotel, amenities, directions, etc. 
  • Process Night Audit reporting and compile a complete packet of the day's reports, transactions, and receipts.
  • Prepare guest folios, keys, and applicable information for next day arrivals.
  • Comply with unit cash handling, credit, and check cashing policies and procedures.
  • Answer multiple phone lines and direct calls lodge wide as necessary.
  • Organize and submit necessary documents for purchases, external reservations, and departmental needs. 
  • Use multiple computer software programs to process guest stays and schedule activities.
  • Assist dissatisfied guests in both understanding the origin of their discontent and also in the mediation of an acceptable solution.


Requirements

WHAT YOU NEED TO BE SUCCESSFUL:   

  • 6 months of relevant customer engagement experience at a high-end hotel, resort, or private club preferred.
  • Ability to deal with problems and situations requiring initiative and good judgment
  • Strong Microsoft applications, Outlook, Internet Navigation skills
  • Ability to multi-task while being highly organized and detail oriented
  • Superior customer service skills required
  • Ability to communicate effectively with and receive information from guests and associates
  • Previous Hospitality, Front Desk, Reservations and Guest Service Experience preferred
  • Lodging software experience a plus

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